Strategic Account Manager

Bentley Systems bentley.com Open · verified Sep 25, 2026

GB Manager Account Management

At a glance

Mid-level Account Management role at Bentley Systems. GB.

Pay not stated

RoleAccount Management

SeniorityManager

LocationGB

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Lead the company’s most critical global accounts, covering the top three percent of the account portfolio
Act as the customer’s strategic partner by connecting business challenges with long-term solution plans
Run QBRs and shared planning sessions while maintaining an active engagement rhythm
Create commercial plans and financial models that forecast opportunities, manage risk, and support revenue goals
Coordinate global internal teams, executive relationships, governance, and customer-driven product direction

What you bring

At least ten years in strategic sales or account management for complex global accounts in B2B software, technology, or professional services
A relevant postgraduate business or disciplinary qualification, such as an MBA or MSc
A record of building trusted C-suite relationships and influencing board-level decisions
Strong financial modelling, forecasting, executive communication, and data-led commercial planning skills

Who this fits

You’ll suit a senior account leader who can advise C-suite stakeholders, navigate complex organizations, and lead through influence rather than formal authority. The role is based in Reading, UK, with three office days each week.

From the employer

Role

Strategic Account Manager serves as the pioneering leader for our most critical global accounts, acting as a strategic partner, trusted advisor, and the central orchestrator of the customer-facing team. The role’s mission is to transition high-value accounts into deep, long-term partnerships, driving mutual growth and co-creating innovation. Operating as a critical extension of our leadership, you will shape global commercial frameworks and embed our solutions at the heart of the customer's transformation agenda. The role is responsible for leading the organization's most critical accounts. Manages and develops a portfolio comprising the top 3% of our global accounts, ensuring focused strategic impact and value delivery.

Duties and responsibilities

Strategic Partnership

Become the Trusted Advisor Act as an indispensable partner by immersing yourself in the customer's business to proactively co-develop solutions that drive their long-term success.
Lead strategic dialogues focused on the customer's core business challenges, positioning our organization as a key contributor to their strategic planning.
Develop and maintain a deep, holistic understanding of the client’s organization, from their operational processes to their executive-level strategic priorities, ensuring our solutions are perfectly aligned to deliver maximum value.
Own the engagement cadence, including leading Quarterly Business Reviews (QBRs) and facilitating joint strategic planning sessions.

Commercial Leadership

Design and execute commercial strategies aligned with global frameworks to maximize account potential.
Build predictive commercial models to forecast opportunities, mitigate risks, and ensure a data-driven path to achieving revenue targets.
Focus all activities on delivering measurable business value, long-term growth, and customer loyalty rather than just immediate revenue.

Stakeholder & Executive Management

Act as the central leader for all internal global resources aligned to the account, shaping the governance model to meet the customer's strategic needs.
Build and nurture multi-threaded relationships, confidently engaging board-level executives and leading strategic reviews.
Use your unique position Influence industry direction and internal product roadmaps by aligning the customer's future transformation needs with our strategic vision.

Qualifications

Minimum 10 years of experience in a strategic sales or account management role, managing large, complex global accounts within a B2B software, technology, or professional services environment.
Relevant post graduate business or discipline qualification (e.g. MBA, MSc)..
A broad experience in identifying, engaging and developing new C-suite relationships.
A proven track record of engaging and becoming a trusted partner of C-Suite stakeholders.
Demonstrated historical commitment to ongoing professional development that fosters C-suite engagement, influence, and a successful track record as a trusted partner.
Outstanding executive presence and communication skills, with a proven ability to command a room of senior leaders, build consensus, and influence decisions at the board level.
Thorough comprehension of strategic decision-making drivers to proactively deliver on them.
Proven successful track record of identifying and delivering value-based solutions that align and enable customer strategic objectives.
A history of enhancing organizational capability in account management at all levels through effective capability and best practice sharing.
Demonstrated ability to create scalable and repeatable solutions that benefit both our colleagues and customers.
Adopting a consultative and collaborative mindset with an approach that is proactive, solution-oriented, and focused on the client's long-term success.
Highly proficient in financial modelling, forecasting, and building compelling, data-driven commercial strategies.
Visionary and strategic thinker with a strong consultative mindset, relentlessly focused on long-term planning and client success.
High emotional intelligence (EQ) and low ego; a natural relationship-builder who leads through influence rather than authority.
Inherent proactivity and resilience, skilled at navigating complex organizational structures and ambiguity to drive outcomes.

Working conditions

This position will be based in Reading, UK and will be a hybrid role 3 days in the office.