Community Manager - Bell at the Pike
Mid-level Community Marketing role at Bellpartnersinc. North Bethesda · full-time · $90,000–$100,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Run community operations while inspecting grounds and apartments to protect service quality and resident satisfaction
- Hire, onboard, coach, evaluate, and support community staff while addressing employee concerns
- Create the yearly marketing plan, review results monthly, and help maximize property performance
- Set budgets and unit pricing, secure vendor bids, and oversee routine capital work
- Lead tours and take responsibility for 35% of leasing activity
What you bring
- A BA/BS in business, sales, or a related field, relevant experience, or a mix of these
- Supervisory experience plus the ability to build, lead, and contribute to teams
- At least three years of property management experience is preferred
- Strong marketing, financial analysis, MS Office and Excel, customer service, time management, and multitasking skills
- Yardi Voyager or comparable software knowledge is preferred
Who this fits
You’ll suit a people-focused community manager who can lead staff, analyze financial information, market the property, and serve residents well. The role is based in North Bethesda and requires dependable attendance. You’ll also need to walk hills and stairs, climb, bend, reach, lift up to 30 lbs, work around mechanical and electrical equipment and hazardous materials, and be comfortable with heights and heavy objects.
From the employer
Join Bell Partners and be a difference maker.
At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact.
As a Community Manager with Bell, you will lead and direct all community operations to ensure quality services and a high degree of customer satisfaction. You will lead and motivate community staff members to provide services to residents and maintain a high level of resident satisfaction. You will also be responsible for recruiting, hiring, onboarding, managing, and providing feedback to associates.
What we can offer you:
Opportunities for career growth
Total rewards benefits package
Cell phone allowance
Family health insurance, 401(k) match, Vacation, Personal Days, and Sick time
Customized training programs
Associate referral bonus plan
Diverse, equitable, and inclusive work environment
A culture that empowers you to make a difference
What you’ll do to make a difference:
Motivate associates through recognition programs, training, and team building
Ensure team meets BAL strategic drivers
Train staff members on proper leasing techniques and resident service
Ensure property performance is maximized, including walking the grounds and inspecting apartments
Tour visitors and guests to show amenities, apartments, models, community, etc. (this may involve walking on hills and up and down 3 flights of stairs)
Conduct regular performance appraisals and address any employee relations or associate concerns
Maintain complete and accurate associate files and a high level of associate satisfaction, measured by periodic surveys
Conduct weekly meetings with leasing and maintenance staff
Develop and administer community budget, and evaluate unit prices in accordance with the market and budget goals
Develop an annual marketing plan and conduct marketing reviews monthly
Obtain bids for all contract services and oversee routine capital projects, coordinate with Construction Services, as necessary
Hold responsibility for 35% of leasing activities
Regular attendance and punctuality
What you bring to our team:
BA/BS in business, sales, or related field, relevant experience, or a combination
Successful supervisory experience
3+ years’ experience in a property management role preferred
The ability to build, lead, and serve on teams
Strong marketing skills required
Advanced mathematical skills and ability to analyze and explain financial reports
Strong working knowledge of MS Office Suite including MS Excel
Superior interpersonal skills and the ability to provide exceptional customer service
Strong time management skills and the ability to multi-task required
Knowledge of Yardi Voyager, or other similar programs preferred
Demonstration of Bell Core Values
Physical requirements of the job:
Walking, bending, reaching, climbing, and lifting to 30 lbs.
Ability to work with mechanical and electrical equipment, as well as hazardous materials
Must be comfortable with heights and moving heavy objects
Compensation Range
Annual Salary: $90,000.00 - $100,000.00Incentive compensation opportunities are available and are performance based.
About Bell Partners
Our purpose at Bell Partners is to create communities our residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages our associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference.
Join Bell to be a difference maker. Apply today!
Bell Partners reserves the right to amend this job description at any time. We are an Equal Opportunity Employer.
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