Commercial Lines Account Manager
At a glance
Mid-level Account Management role at Bb Insurance. Remote, United States of America · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Help producers place new and renewal commercial coverage, including preparing applications and sending them to markets
- Support new-business marketing by gathering applications, negotiating with underwriters, and building client proposals
- Serve commercial-lines clients directly, answering questions and addressing policy or coverage concerns
- Issue certificates, auto ID cards, and other documents while explaining technical information in client-friendly terms
- Bind coverage with suitable carriers and maintain client and policy records in the agency management system
What you bring
- A current Washington insurance license plus any required non-resident licenses
- Recent agency experience servicing a multiline commercial-lines book as a generalist
- A high school diploma or equivalent and working knowledge of Word, Excel, and Outlook
- Working familiarity with carrier websites, with AMS360 and ImageRight experience preferred
Who this fits
You’ll fit if you have recent commercial-lines agency service experience and can handle both client communication and carrier negotiations. This is a remote role for people located in Pacific, Mountain, or Central time zones, with possible periodic travel. Driving may be required, along with acceptable motor-vehicle and insurance records.
From the employer
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is Seeking a Commercial Lines Account Manager to join our growing team in Seattle, WA - remote if located in PST, MTN or CST.
How You Will Contribute
- Assist Producers in the placement of new and renewal business.
- Prepare and send Future ACORD applications to market for Renewal indications, per AE/Producer instructions.
- Assist with the marketing of New Business.
- Provide direct customer service support for commercial lines clients.
- Issue appropriate documentation, as needed including certificates of insurance, auto insurance ID cards, etc.
- Compose or assist in composition of highly technical or sensitive correspondence.
- Ability to translate highly technical information for the client’s understanding.
- Compile applications, negotiate with underwriters and prepare proposals for new and renewal business proposals/offerings
- Contact clients and/or underwriters to obtain additional information or answer questions.
- Resolve policy and coverage related concerns for clients, insurance carriers, and Producers.
- Ability to communicate negative actions to the client, while offering a solution to remedy the situation.
- Bind or place coverage with acceptable carriers adhering to appropriate carriers binding authority.
- Stay current on company insurance products and offerings.
- Be cognizant of developments in the marketplace, including product line offerings, changing insurance consumer trends and needs when advising clients.
- Set up and maintain electronic file information in the Agency Management System including data entry and client & policy database maintenance.
Licenses and Certifications:
- Current Washington State Insurance License and appropriate Non-Resident Licenses
- Professional designation (ACSR, CIC, CPCU, CISR) (Preferred)
Skills & Experience to Be Successful
- High school diploma or equivalent
- 3-5 years of recent agency experience handling the service of multi-line commercial lines book of business as a generalist
- Working knowledge of MS Office (Word, Excel, & Outlook)
- Working knowledge of carrier websites (Preferred)
- Experience with AMS360 and Image Right (Preferred)
- This position may require routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle. If appropriate, acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages will be a requirement of this position.
Pay Range
$36.06 - $43.27 HourlyThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
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