National Account Manager HoReCa and Bakery Chains
At a glance
Manager-level Account Management role at Barry Callebaut. Banbury.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Grow sales, margins and customer satisfaction across your chain and regional account portfolio
- Find new account opportunities and shape customer solutions around innovation and added-value products
- Build joint plans with customers, then review progress and track their product development pipelines
- Turn market, customer and competitor findings into plans, while coordinating account activity across your portfolio
- Handle account terms, pricing, payment workflows and forecasts with internal teams
What you bring
- You have managed national or regional accounts in an FMCG setting
- You hold a full UK driving licence and can travel regularly throughout the UK
- You have owned sales results and delivered growth, backed by strong commercial judgement
Who this fits
This role suits an experienced account manager who can build senior customer relationships, influence stakeholders and work across teams. It is a remote UK, fixed-term role lasting eighteen months, with regular travel across the UK.
From the employer
18-Month Fixed-Term Contract | Remote, UK
About the Role
We are looking for a commercially driven National Account Manager to lead the growth and profitability of our Chain & Regional Accounts portfolio. In this role, you will develop strong customer partnerships, identify new business opportunities, and drive sustainable growth across our product portfolio. Working closely with cross-functional teams including Marketing, R&D, and the Chocolate Academy, you will help deliver innovative customer solutions and create value for key accounts.
Key Responsibilities
- Manage and grow a portfolio of Chain & Regional Accounts, driving sales, profitability, and customer satisfaction.
- Identify and secure new business opportunities, with a focus on innovation and value-added product solutions.
- Develop joint business plans that align customer needs with commercial growth objectives.
- Build strong relationships with stakeholders across sales, procurement, technical, NPD, and supply chain functions.
- Conduct regular business reviews and maintain a clear understanding of customers’ innovation and development pipelines.
- Monitor market, customer, and competitor activity and translate insights into actionable plans.
- Coordinate customer engagement strategies and ensure consistent account management across your portfolio.
- Manage contract administration, pricing, and payment processes in collaboration with internal stakeholders.
- Deliver accurate sales forecasts, reporting, and performance updates to support business objectives.
About You
- Proven experience managing national or regional accounts within an FMCG environment.
- Full UK driving licence and willingness to travel regularly across the UK.
- Strong commercial acumen with experience owning sales performance and delivering growth.
- Skilled relationship builder, confident engaging and influencing stakeholders at all levels.
- Strong analytical mindset with the ability to interpret market data and identify opportunities.
- Excellent communication, negotiation, and presentation skills.
- Experienced in managing cross-functional projects and working collaboratively across teams.
- Self-motivated, resilient, and proactive, with a solution-focused approach to challenges.
- Knowledge of foodservice, manufacturing, or related sectors would be advantageous.
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