Account Director - Medical Communications
Remote Chicago New YorkPhiladelphia +1 Full-time Director Communications
Leadership Communications role at Avalere Health. Remote, United States · full-time · $120,000–$140,000 base.
SalaryStated by Avalere Health
$120,000 – $140,000
Base salary for this role, in USD per year, as published in the posting.
This role, from Avalere HealthOur estimate for the market: $120,000–$202,500
Below the market median of $163,720 for lead communications roles in Chicago, compared against the Chicago market.
Worked out from 13 postings that stated pay, median $163,720. Last updated Sep 19, 2026.
Role brief
Growth Roles summary, based on the employer's posting.
What you'll do
- You'll manage trusted client relationships and keep account expectations on track
- You'll add strategic and commercial guidance across medical affairs and marketing work
- You'll lead account teams toward strong delivery, collaboration, and client satisfaction
- You'll grow existing accounts by spotting and developing new business opportunities
- You'll oversee account financial performance and work toward required KPIs
What you bring
- You have client services experience in a medical communications or healthcare advertising agency
- You have worked on both medical affairs and commercial deliverables
- You bring strength in client relationship management and strategic planning
- You lead teams well and create an inclusive, positive working environment
- You combine commercial judgment with strong organisation and interpersonal skills
Who this fits
This role suits a commercially minded client services leader who can guide teams while managing several priorities. You'll support multiple US clients across commercial, marketing, and medical affairs projects. The position is remote in Chicago, with flexible hybrid or remote work shaped by team and client needs, plus the option to work globally for two weeks each year
From the employer
About Avalere Health
United by one profound purpose: to reach EVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Equally. Our Advisory, Medical, and Marketing teams come together – powerfully and intentionally – to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind.
Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives. We are committed to creating a culture where our employees are empowered to bring their whole selves to work and tap into the power of diverse backgrounds and skillsets to play a part in making a difference for every patient, everywhere.
Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters. Homeworkers are equally supported, with dedicated social opportunities and resources.
Our inclusive culture is at the heart of everything we do. We proudly support our employees in bringing their whole selves to work with our six Employee Network Groups – Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups provide opportunities to promote diversity, equity, and inclusion and to connect, learn, and socialise through regular meetings and programs of activity. We are an accredited Fertility Friendly employer with our Fertility Policy, enhanced parental leave, and culture of flexibility ensuring every employee feels supported across their family planning journey and can work in a way that suits their family’s needs.
We are deeply invested in supporting professional growth for our employees through day-to-day career experiences, access to thousands of on-demand training sessions, regular career conversations, and the opportunity for global, cross-capability career moves.
We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply and need adjustments made, you can let us know in your application.
About the role We’re looking for an Account Director to join our Client Service team, bringing expertise in medical communications and strategic account leadership. This is a highly commercial role where you’ll take ownership of key accounts, building strong client relationships and driving strategic value. You’ll lead and inspire your team to deliver exceptional work that meets budget, timelines, and client expectations, while identifying opportunities for growth and innovation. You’ll partner with multiple US clients on a variety of commercial/marketing and medical affairs projects, ensuring strategic alignment and excellence in delivery.
You will receive a 401K plan with an employer match contribution up to 4% (immediately vested), as well as life insurance, disability coverage, and medical, dental, and vision plans for peace of mind. Enjoy flexible working arrangements, including hybrid and remote work, along with the option to work from anywhere across the globe two weeks each year. We provide 20 vacation days plus one personal well-being day, recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August.
Access free counselling through our employee assistance program and personalized health support. Our enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family-planning journey. You can also benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.
We encourage all applicants to read our candidate privacy notice before applying to Avalere Health.
United by one profound purpose: to reach EVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Equally. Our Advisory, Medical, and Marketing teams come together – powerfully and intentionally – to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind.
Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives. We are committed to creating a culture where our employees are empowered to bring their whole selves to work and tap into the power of diverse backgrounds and skillsets to play a part in making a difference for every patient, everywhere.
Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters. Homeworkers are equally supported, with dedicated social opportunities and resources.
Our inclusive culture is at the heart of everything we do. We proudly support our employees in bringing their whole selves to work with our six Employee Network Groups – Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups provide opportunities to promote diversity, equity, and inclusion and to connect, learn, and socialise through regular meetings and programs of activity. We are an accredited Fertility Friendly employer with our Fertility Policy, enhanced parental leave, and culture of flexibility ensuring every employee feels supported across their family planning journey and can work in a way that suits their family’s needs.
We are deeply invested in supporting professional growth for our employees through day-to-day career experiences, access to thousands of on-demand training sessions, regular career conversations, and the opportunity for global, cross-capability career moves.
We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply and need adjustments made, you can let us know in your application.
About the role We’re looking for an Account Director to join our Client Service team, bringing expertise in medical communications and strategic account leadership. This is a highly commercial role where you’ll take ownership of key accounts, building strong client relationships and driving strategic value. You’ll lead and inspire your team to deliver exceptional work that meets budget, timelines, and client expectations, while identifying opportunities for growth and innovation. You’ll partner with multiple US clients on a variety of commercial/marketing and medical affairs projects, ensuring strategic alignment and excellence in delivery.
What you'll do
- Build and maintain trusted client partnerships, ensuring expectations are met and exceeded.
- Provide strategic and commercial insight to add value across accounts and deliverables.
- Lead and motivate account teams, fostering collaboration and excellence.
- Identify and develop new business opportunities within existing accounts.
- Drive financial performance, ensuring KPIs are achieved.
About you
- Strong client services experience achieved within a medical communications or healthcare advertising agency.
- Experience working on medical affairs and commercial deliverables is essential.
- Skilled in client relationship management and strategic planning.
- A natural leader who inspires teams and creates a positive, inclusive environment.
- Strong commercial acumen with a track record of delivering results.
- Excellent organisational and interpersonal skills, with the ability to manage multiple priorities.
You will receive a 401K plan with an employer match contribution up to 4% (immediately vested), as well as life insurance, disability coverage, and medical, dental, and vision plans for peace of mind. Enjoy flexible working arrangements, including hybrid and remote work, along with the option to work from anywhere across the globe two weeks each year. We provide 20 vacation days plus one personal well-being day, recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August.
Access free counselling through our employee assistance program and personalized health support. Our enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family-planning journey. You can also benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.
We encourage all applicants to read our candidate privacy notice before applying to Avalere Health.
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