Marketing Communications Consultant
At a glance
Mid-level Communications role at AustralianSuper. Melbourne · full-time.
Pay not stated Communications salary
growthroles summary, based on the employer's posting.
What you'll do
- Build B2B campaigns across paid media, partnerships and owned channels to bring in business customers
- Use audience and market insights to shape acquisition plans, messaging and measurable campaign activity
- Extend member acquisition campaigns and brand materials through intermediary channels
- Brief creative teams and agencies, write campaign assets and keep the brand consistent across channels
- Track campaign results, improve future activity and coordinate delivery across stakeholders, deadlines and compliance
What you bring
- You have solid experience in marketing or communications, ideally in superannuation, financial services or B2B
- You can turn audience insight and technical ideas into clear, customer-focused communications and measurable actions
- You communicate well and can build relationships, negotiate outcomes and manage several stakeholders
- You can handle multiple projects and tight deadlines while balancing detail with strategic thinking
Who this fits
This mid-level role suits an experienced marketer who can lead campaign work while coordinating internal teams and external partners. The position is based in Melbourne and requires Australian or New Zealand citizenship, or Australian permanent residency. Flexible, blended working is supported and can be discussed.
From the employer
At AustralianSuper, we truly care about our colleagues.
We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members.
We are dedicated to building a high‑performance environment underpinned by a strong risk culture, ensuring we deliver the best outcomes for our members.
Your New Role
We have a permanent opportunity for an experienced marketing professional to join our Member Experience & Marketing department.
Reporting to the Senior Manager, Growth Marketing Intermediary, you will develop and deliver integrated growth marketing campaigns that attract new business customers and support member growth.
This is an opportunity to lead meaningful, high-impact work across paid media, owned channels and strategic partnerships. You will use audience insights, data and campaign performance to shape compelling marketing activity, improve acquisition experiences and deliver measurable outcomes. Working with key stakeholders and external agency partners, you will help bring AustralianSuper’s brand to life for businesses and attract members via intermediary channels.
In this role, you'll:
- Develop and deliver integrated, data-informed B2B marketing campaigns across paid media, partnerships and owned channels, to attract and acquire new business customers.
- Identify opportunities to extend member acquisition campaigns and brand assets through intermediary channels.
- Translate audience, customer and market insights into clear campaign strategies, communications and measurable acquisition activity.
- Partner with cross-functional teams to simplify and improve acquisition pathways, communications and customer experiences.
- Develop high-quality marketing assets through copywriting and by briefing internal creative teams, external agencies and other delivery partners.
- Maintain a consistent and distinctive brand voice, look and feel across campaign activity.
- Establish clear campaign measures, monitor performance and apply learnings to improve future activity.
- Manage multiple campaigns and stakeholders, balancing strategic priorities, delivery timeframes, compliance requirements and customer needs.
What You’ll Need
- Solid experience in marketing and or communication roles, preferably in superannuation, financial services or B2B marketing.
- Well-developed written and oral communication and interpersonal skills.
- Ability to translate audience insights into workable and measurable solutions with a customer-centric lens.
- Ability to convert technical concepts into plain language.
- Ability to manage multiple projects, pressing timelines and some ambiguity with ease.
- Ability to build rapport quickly and manage multiple stakeholders.
- Ability to negotiate and finalise outcomes with a range of stakeholders, both internal and external, to co-create and deliver outcomes.
- Strong attention to detail, yet strategically minded.
Life at AustralianSuper
AustralianSuper is committed to colleague development, offering learning, coaching and career opportunities across our growing organisation. We support flexible, blended working and are happy to discuss what this looks like for you.
We cultivate a workplace that champions safety, respect, inclusiveness and diversity. If you require any reasonable adjustments to the recruitment process or role, please let our recruitment team know.
What’s next
Apply now if you share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes, and want to make a meaningful impact supporting investment delivery for our members.
Important Information
AustralianSuper uses AI to review resumes and conduct initial phone interviews. When invited, candidates may opt for a traditional phone screening instead.
For information on how we handle personal data, please refer to our Candidate Privacy Policy:
https://www.australiansuper.com/careers/candidate-privacy-notice
Australian or New Zealand citizenship or Australian permanent residency is required.
Agencies please note: this role is being managed directly by AustralianSuper’s Talent Acquisition team.
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