Technical Sales Representative

As our Residential Technical Sales Representative, you'll support customers across Auckland and your assigned territory with technical advice, product training and sales support while helping drive growth across mechanical hardware, smart residential solutions and internal hardware. Working with some of New Zealand's most recognised access solution brands, you'll build strong industry relationships, support builders and trade partners, and contribute to the growth of both traditional hardware and smart residential solutions. If you enjoy combining technical expertise, customer engagement and business development, this is an opportunity to make a meaningful impact with a global leader in access solutions.

About Us

ASSA ABLOY is the global leader in access solutions, trusted in over 70 countries to deliver smart, secure and seamless experiences. In New Zealand, our iconic brands including Yale, Lockwood and ABLOY are trusted across homes, businesses and public spaces. From advanced digital locking solutions to high-performance door and window hardware, our locally manufactured and globally backed products set the benchmark for innovation, reliability and performance.

About the Role

Based in Albany, Auckland, this role exists to support, develop and grow ASSA ABLOY's residential product portfolio across an assigned territory. You'll work closely with aluminium fabricators, pre-hung door customers, residential builders, timber joiners, trade merchants and internal stakeholders to strengthen customer relationships, identify growth opportunities and provide technical support that helps customers succeed. Your contribution will support market growth, increase product adoption and strengthen ASSA ABLOY's position across the residential construction sector.

What You'll Be Responsible For

You'll play a key role in supporting customer growth and market development by:

• Develop strong relationships across builders, fabricators, joiners and trade partners.
• Manage territory activity, customer engagement and opportunity follow-up to improve conversion outcomes.
• Deliver technical advice, product demonstrations and customer training across the residential portfolio.
• Drive growth across Smart Residential and Internal Hardware product categories.
• Support customers with product selection, specification guidance and technical enquiries.
• Collaborate with internal teams to coordinate customer support and growth initiatives.
• Contribute market intelligence, insights and customer feedback to support business decisions.
• Represent ASSA ABLOY at trade events, customer activities and market development initiatives.
  
  

Location & Working Arrangements

Based in Albany, Auckland, this is an office-based role that includes regular travel throughout your assigned territory to visit customers, provide technical support and strengthen business relationships.

About You

You enjoy building trusted customer relationships and helping customers find the right solutions for their needs. You're equally comfortable discussing technical product features, delivering training or identifying new opportunities for growth. You bring strong commercial awareness, take ownership of your territory and work collaboratively with colleagues to deliver positive customer outcomes. You'll thrive in a role where relationship management, technical support and business growth go hand in hand.

Skills & Experience

Essential Requirements

• Proven success in sales, account management or technical sales within building products, construction, trade or a related industry.
• Strong relationship-building skills with customers and trade partner networks.
• Ability to communicate technical product information and provide product demonstrations and training.
• Experience identifying opportunities, managing leads and converting activity into sales outcomes.
• Strong communication, stakeholder engagement and territory planning skills.
  
  

Desirable Requirements

• Experience with residential hardware, smart home technology or connected residential products.
• Experience working with builders, fabricators, timber joiners or trade merchant networks.
• Experience analysing market trends, sales performance and customer insights.
  
  

Why Join Us

Join a business that combines global innovation with trusted local brands and strong customer relationships. You'll have the opportunity to work with market-leading products, contribute to category growth and make a genuine impact across New Zealand's residential construction market.

• Work with industry-leading brands including Yale, Lockwood and ABLOY
• Contribute to the growth of smart residential technology solutions.
• Partner with customers across a broad range of residential channels
• Be part of a global leader in access solutions.
  
  

Diversity, Equity & Inclusion

We welcome applications from people of all backgrounds, experiences and perspectives. We are committed to creating an inclusive workplace where everyone has the opportunity to succeed. If you require reasonable adjustments during the recruitment process, please let us know and we'll work with you to support your participation.

Recruitment Process & How to Apply

To apply, please submit your application through the advertised channel.

The recruitment process and timelines will be discussed with shortlisted candidates.

If you require accessibility assistance or reasonable adjustments during the recruitment process, please let us know.

Please note: Applicants must be legally entitled to work in New Zealand at the time of application.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.