Business Development Coordinator
At a glance
Mid-level Business Development role at Anderson Automotive Group. Fred Anderson Subaru · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Answer inbound calls and turn internet, phone, and live-chat inquiries into sales appointments
- Stay in touch with interested prospects for ninety days, including people who postpone or miss appointments
- Share vehicle information and connect customers with the right dealership resources
- Use the CRM each day while coordinating with sales teams and dealership management
- Check inventory on the lot and help move vehicles to fueling and detailing areas
What you bring
- Previous customer service work and the listening ability to build rapport with customers
- A valid driver's license paired with an acceptable motor vehicle record
- Comfort using computer software, plus strong organization and time-management habits
- A positive, hardworking approach with an eagerness to improve alongside teammates
- A high school diploma or equivalent
Who this fits
You’ll suit this role if you enjoy helping customers, follow up consistently, and work well with sales and dealership teams. Automotive experience is not required because training is provided. The schedule covers five workdays, with Sunday closure and flexible Saturday shifts.
From the employer
Do you enjoy helping people? Self-motivated? Love providing outstanding customer service? If this sounds like you, we want you on our team!
Our Fred Anderson Subaru location is looking for sales appointment setters/BDC reps. Why work with us?
- 5-day work weeks - CLOSED ON SUNDAYS
- Flexible Saturday shifts
- No prior automotive experience needed - Training is provided
- Competitive pay plans with base + bonus
Our sales appointment schedulers/BDC reps are the initial contact for Internet sales leads. The main objective is to assist guests with product information questions and set them up with an appointment to meet with a sales professional.
What we offer:
- A culture of caring, belonging, and respect for everyone
- Managers that people want to work with
- Career growth and advancement
- Leadership development, innovative training, and learning systems
- Competitive compensation plans
- 401k retirement plans with company match
- Comprehensive health benefits packages, including telehealth and behavioral health services
- Industry-leading maternity and paternity leave
- Relocation packages
- Paid employee referral program
- Recognition and bonus programs
- Paid time off, bereavement, and vacation benefits
- Employee discounts on parts, service, vehicle purchases, and local entertainment
Responsibilities:
- Answer customer calls and establish follow-up with sales appointments
- Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
- Continuous follow-up with interested leads for 90 days as well as following up with leads that are not ready to make an appointment or no-show
- Provide customers with product information and direct them to appropriate dealership resources
- Participate in team and process development sessions- keeping positive relationships with teammates, sales teams, and dealership management
- Utilize CRM tracking system daily
- Walking the lot to stay up to date on inventory
- Assisting with getting vehicles fueled up and over to our detail departments
Qualifications:
- Prior customer service experience
- Excellent teamwork skills
- Positive and hardworking demeanor
- Strong computer skills with the ability to use computer software
- Eagerness to improve and collaborative attitude
- Time management skills
- Strong listening skills with ability to build rapport with others
- Organizational skills
- Valid Driver’s license with acceptable motor vehicle record
- High school diploma or equivalent
Why Automotive:
Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.
Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities
Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.
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