Business implementation & data onboarding Specialist

Alter Domus Participations alterdomus.com Open · verified Sep 25, 2026

Vilnius Mid-level Customer Success

At a glance

Mid-level Customer Success role at Alter Domus Participations. Vilnius.

Pay not stated

RoleCustomer Success

SeniorityMid-level

LocationVilnius

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Help move client information from legacy servicers and internal systems into Alter Domus applications
Lead planning sessions that surface stakeholders, client needs, and complete data requirements
Review historical structural, transactional, and accounting records before coordinating imports and reconciliation
Track migration work daily, raise issues to the Platform Delivery Team Lead, and organize post-migration handoffs
Train client-facing users, monitor acceptance, provide first-line help, and confirm the new setup delivers value

What you bring

A bachelor’s degree in accounting, economics, or information technology
Professional accounting experience of about two years
Fluent English, with a careful, analytical, inquisitive approach to detail
Experience gathering requirements, implementing accounting systems, migrating financial data, or training users is advantageous
Exposure to the eFront FrontInvest Alternatives solution would be beneficial

Who this fits

This role suits a detail-focused accounting or IT professional who can investigate data, coordinate stakeholders, and take initiative during client migrations. You’ll report to the Platform Delivery Team Lead and Regional Head of Operations, working in Vilnius, Lithuania. The position centers on client onboarding, user training, migration support, and adoption of the new setup.

From the employer

ABOUT US:

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.

With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.

Find out more about life at Alter Domus at careers.alterdomus.com

Job Description:

The purpose of this position is to assist with clients onboarding under direction of the Platform Delivery Team lead.

Your responsibilities:

The successful candidate will be reporting to the Platform Delivery Team Lead & the Regional Head of Operations and the responsibilities will be to:

Play a key role in the clients onboarding from legacy asset servicers/internal systems to AlterDomus applications landscape.
Coordinate planning and set up meetings to gain an understanding of stakeholders and ensure exhaustive collection of data and client requirements.
Analyze client’s historical data – structural, transactional, and accounting.
Coordinate the preparation, execution & reconciliation data imports based on outputs from previous systems.
Contribute and ensure day-to-day follow-up of migrations, work closely with Platform Delivery Team lead to escalate any issues or concerns when necessary.
Coordinate post migration meetings & proper reception of deliverables.
Ensure clients facing teams' adoption of the new set up, by providing training and monitoring the user’s acceptance.
Act as a first level of support when needed.
Have a vested interest in the success of the migrations and ensure that benefits are being realized as part of the project

Your profile:

You have a bachelor’s degree in accounting, Economics or IT.
You are fluent in English
You are detail oriented, analytical and inquisitive
You possess team spirit and take initiative to act without waiting for direction (when appropriate)
You possess some professional experience in accounting (~2 years).
Experience with accounting systems in a similar role (gathering user requirements, enhancement requests, working on systems implementations, working on financial data migration, training) will be an advantage.
A first experience in eFront FrontInvest Alternatives (FIA) solution would be a plus.

WHAT WE OFFER

We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.

Our global benefits also include:

Support for professional accreditations such as ACCA and study leave
Flexible arrangements, generous holidays, plus an additional day off for your birthday!
Continuous mentoring along your career progression
Active sports, events and social committees across our offices
24/7 support available from our Employee Assistance Program
The opportunity to invest in our growth and success through our Employee Share Plan
Plus additional local benefits depending on your location

Alter Domus is an Equal Opportunity Employer: Equity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)