Entry Level Communications Agent
Entry-level Communications role at Alphabe Insight Inc. Los Angeles · full-time · no salary stated · we estimate $51,000–$64,000.
Alphabe Insight Inc has not published a salary for this role. The figure below is our estimate, not theirs.
Growth Roles summary, based on the employer's posting.
What you'll do
- Handle client questions through phone, email, and chat with prompt, professional responses
- Prepare and send internal and external messages according to company standards
- Keep CRM interaction records accurate and communication logs current
- Coordinate consistent messaging with teammates and refer complex issues to senior staff
What you bring
- Bring a high school diploma or equivalent; a communications-related bachelor’s degree is a plus
- Communicate clearly in writing and conversation while maintaining close attention to detail
- Manage competing tasks and time demands in a fast-paced setting
- Use basic computer tools, including MS Office and CRM software
- Build positive client interactions with a customer-focused approach
Who this fits
This role suits someone launching a communications or customer service career who wants hands-on learning, mentorship, and collaborative work. You’ll work full-time onsite in Los Angeles in a fast-paced environment.
From the employer
About Us
Welcome to Mark Rink, where creativity meets strategy, and marketing magic happens every day. We’re not just another marketing company—we’re your partners in turning ideas into impact and brands into legends.
Job Description:
We are seeking a motivated and enthusiastic Entry Level Communications Agent to join our dynamic team. This is an excellent opportunity for individuals who are eager to start their career in communications and customer service within a fast-paced and supportive environment. The ideal candidate will play a crucial role in facilitating effective communication between our organization and our clients, ensuring that messages are conveyed clearly, professionally, and efficiently.
Responsibilities
- Respond promptly and professionally to incoming client communications via phone, email, and chat platforms.
- Assist in drafting and distributing internal and external communications in alignment with company standards.
- Maintain accurate records of interactions and update communication logs in the CRM system.
- Collaborate with team members to ensure consistent messaging across all communication channels.
- Identify and escalate complex issues to senior communications staff as appropriate.
Requirements
- A high school diploma or equivalent; bachelor’s degree in Communications or related field is a plus.
- Excellent verbal and written communication skills with strong attention to detail.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Proficiency with basic computer applications such as MS Office and CRM software.
- Strong interpersonal skills and a customer-focused attitude.
- Competitive salary package
- Opportunities for professional growth and career advancement
- Collaborative and innovative work environment
- Skill development through hands-on experience and mentorship
- Exposure to diverse projects and industry-leading clients
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