Communications Representative
At a glance
Mid-level Communications role at Alphabe Insight Inc. Cincinnati · full-time · $53,000–$61,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Answer client and business-contact questions with accurate details on services, processes, and general matters
- Prepare written updates and informational materials while keeping communication records and follow-up notes organized
- Coordinate internal messages, scheduling, and administrative communication so information reaches the right people
- Build professional relationships and work with teammates to improve communication and the customer experience
What you bring
- Strong writing and speaking ability, with confident and professional interpersonal communication
- Excellent organization, time management, and attention to detail across competing priorities
- Basic computer and administrative capability, plus sound problem-solving and critical-thinking skills
- You can work independently and collaboratively while handling information with clarity and discretion
Who this fits
This role suits a personable, organized communicator who can manage inquiries, follow-ups, coordination, and relationship building. You’ll work full time onsite in Cincinnati and should be comfortable managing several priorities in a fast-paced setting. The stated salary is $53,000 to $61,000 per year.
From the employer
Skillbridge Academy is a growth-focused organization committed to helping individuals develop practical skills, build confidence, and create meaningful professional opportunities.
Our team values communication, collaboration, personal development, and a strong customer-focused approach. We are continuing to expand our presence in Cincinnati and are looking for motivated individuals who want to develop their skills while contributing to a professional and energetic working environment.
Skillbridge Academy is seeking a professional and personable Communications Representative to support communication efforts across the organization.
In this role, you will help ensure that information is communicated clearly, professionally, and consistently while assisting with day-to-day interactions, internal coordination, and relationship management.
The ideal candidate is organized, confident, detail-oriented, and comfortable communicating with a variety of people in a professional environment.
Responsibilities
- Represent Skillbridge Academy with professionalism and a positive attitude.
- Communicate clearly and effectively with clients, team members, and business contacts.
- Respond to inquiries and provide accurate information regarding services, processes, and general questions.
- Support internal communication and coordination between departments.
- Prepare and organize written communications, updates, and informational materials.
- Maintain accurate communication records and follow-up documentation.
- Assist with scheduling, coordination, and administrative communication tasks.
- Identify communication needs and help ensure important information reaches the appropriate individuals.
- Build and maintain strong professional relationships.
- Collaborate with team members to improve communication processes and overall customer experience.
- Strong written and verbal communication skills.
- Professional and confident interpersonal skills.
- Excellent organization and time-management abilities.
- Strong attention to detail.
- Ability to communicate with professionalism, clarity, and discretion.
- Comfortable working both independently and as part of a team.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong problem-solving and critical-thinking skills.
- Positive attitude and willingness to learn.
- Basic computer and administrative skills.
- Competitive salary of $53,000 – $61,000 per year
- Full-time employment
- Professional growth and advancement opportunities
- Ongoing skills development
- Supportive and collaborative work environment
- Opportunity to develop valuable communication and leadership skills
- Career development within a growing organization
- Dynamic workplace with opportunities to take on additional responsibilities
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