Communications Agent
Alphabe Insight Inc Open · verified Oct 4, 2026 At a glance
Mid-level Communications role at Alphabe Insight Inc. Tampa · full-time · $53,000–$58,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Explain products, services and promotions, answer customer questions, and help match people with suitable solutions
- Reach out to customers, follow up on inquiries, and support efforts to attract prospective customers
- Take part in community events and assist with presentations and promotional materials
- Record customer conversations and outreach, then share useful feedback with teammates
- Build customer relationships while supporting communication and business goals alongside your team
What you bring
- A high school diploma or an equivalent level of education
- Clear speaking and people skills, with a professional manner when engaging customers and the public
- Strong listening, relationship-building and organizational abilities
- A positive, adaptable approach and willingness to learn; prior customer-facing work is helpful but optional
Who this fits
This entry-level, full-time role suits someone who enjoys direct customer interaction and is keen to build communication and sales skills. The position is on-site in Tampa.
From the employer
At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.
Job Summary
We are seeking an enthusiastic Communications Agent to support customer outreach, promotional communication, and relationship-building initiatives. This entry-level opportunity is ideal for someone who enjoys connecting with people, communicating information clearly, and representing a company in a professional and positive manner.
Responsibilities
- Communicate information about products, services, and promotions clearly.
- Answer questions and provide helpful information.
- Identify customer needs and assist with appropriate solutions.
- Support customer outreach and promotional communication activities.
- Participate in community outreach and promotional events.
- Assist with lead generation and customer acquisition initiatives.
- Build and maintain positive customer relationships.
- Follow up with prospective customers regarding inquiries and opportunities.
- Assist with presentations and promotional materials.
- Gather customer feedback and communicate relevant information to team members.
- Maintain organized records of customer interactions and outreach activities.
- Collaborate with team members to support communication and business goals.
- Participate in ongoing training and professional development.
Benefits
- Paid training
- Career advancement opportunities
- Professional development programs
- Supportive team environment
- Hands-on communications and customer engagement experience
- Performance-based growth opportunities
- Employee recognition programs
- Ongoing mentorship and coaching
- High school diploma or equivalent required.
- Strong verbal and interpersonal communication skills.
- Friendly, confident, and professional demeanor.
- Comfortable interacting with customers and the public.
- Positive attitude and eagerness to learn.
- Strong listening and relationship-building abilities.
- Good organizational and time management skills.
- Reliable, adaptable, and self-motivated.
- Previous communications, customer service, sales, retail, hospitality, or promotional experience is a plus but not required.
Competitive Salary: $53,000 – $58,000 annually.
Full-time career opportunity.
Professional training and ongoing development.
Career advancement and growth opportunities.
Supportive and collaborative work environment.
Opportunities to develop valuable sales, communication, and leadership skills.
Hands-on experience working directly with customers and business professionals.
Recognition for strong performance and professional development.
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