Communications Agent- Immediate Start
At a glance
Mid-level Communications role at Alphabe Insight Inc. Houston · full-time · $52,000–$58,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Explain product, service and promotion details to customers, answering common questions or routing them to the right colleagues
- Represent customer communications at promotional events and help coordinate the messaging those activities need
- Prepare information sheets and other customer-facing materials, keeping every message clear and accurate
- Track customer questions and feedback, then share recurring concerns with the team
- Keep records of inquiries, feedback and communications organized
What you bring
- You communicate verbally with confidence, listen closely and explain information in a way different audiences can follow
- You bring a friendly, professional manner and stay organized while handling details and multiple tasks
- You can work with colleagues and adapt as you learn; prior communications or customer service work is helpful, not required
Who this fits
This mid-level, full-time role is based on-site in Houston. It suits someone who enjoys direct customer interaction and supporting promotional activities. The stated annual salary is $52,000 to $58,000.
From the employer
At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through professional communication, community engagement, and innovative outreach strategies. Our team values collaboration, creativity, and continuous growth, providing every employee with the opportunity to build a rewarding career in a supportive and professional environment.
Position Summary
We are looking for a personable and articulate Communications Agent to help share information with customers, support promotional initiatives, and maintain consistent messaging across customer-facing activities. The ideal candidate enjoys interacting with people, answering questions, and ensuring information is communicated clearly and professionally.
Responsibilities
Communicate information about products, services, and promotional activities to customers.
Respond to general inquiries and direct questions to the appropriate team members when needed.
Support customer-facing communications during promotional events and brand activities.
Help prepare informational materials and communication resources.
Ensure messages shared with customers are accurate, clear, and consistent.
Collect feedback and communicate recurring questions or concerns to the team.
Assist with coordinating communication needs for events and promotional initiatives.
Maintain organized records of customer inquiries, feedback, and communication activities.
Benefits
Paid training and onboarding support.
Opportunities to strengthen communication and interpersonal skills.
Collaborative and supportive work environment.
Professional development and career growth opportunities.
Hands-on experience in customer engagement and brand communications.
Strong verbal communication and active listening skills.
Professional, friendly, and customer-focused approach.
Ability to explain information clearly to different audiences.
Good organizational skills and attention to detail.
Ability to collaborate with colleagues and manage multiple tasks.
Adaptability and willingness to learn.
Previous communications or customer service experience is an asset but not required.
Competitive salary of $52,000 – $58,000 annually
Professional leadership development and training
Career advancement opportunities
Opportunities to develop management and business skills
Hands-on experience with business operations
Supportive and collaborative team environment
Opportunities to take on greater responsibilities as you grow
Performance-driven career development
Long-term professional growth within the organization
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