Sales Engineer - HFH Service
At a glance
Mid-level Solutions & Sales Engineering role at Alfa Laval. Shanghai-Others · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Deliver service sales against area goals, working with channels to expand installed-base coverage and improve conversion
- Find end users’ service needs and match them with suitable solutions
- Use market feedback to refine promotions, strengthen channel service, and improve customer satisfaction
- Build channel plans, classify partners, apply relevant policies, and coordinate market activity with partners
- Grow sales by promoting AL products, recruiting and training channels, and monitoring channel operations and KPIs
What you bring
- A bachelor’s degree or higher in mechanical, electrical, or another related discipline
- More than five years of service sales experience
- Distributor management experience and a strong record of integrity
Who this fits
This role suits someone with sound business judgment who is keen to learn and works well across teams. You should be prepared to travel up to sixty percent of the time. Food or pharma industry experience is an advantage.
From the employer
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
Responsibilities:
• Achieve area service sales targets, collaborate with channels to boost IB coverage and conversion rate.
• Identify end-users' service demands and provide solutions.
• Gather market intelligence, optimize promotion strategies, and enhance channel service capabilities and customer satisfaction.
• Develop and implement channel plans, conduct channel segmentation & tier classification, and roll out relevant policies.
• Formulate and execute market plans with partners, maintain channel relationships, coordinate internal communication.
• Tap sales growth potential, promote AL products, recruit new channels and organize channel training.
• Manage and support channel operations and track KPIs.
Competencies, experience and attitudes to do the job
• Bachelor’s degree or above in mechanical or electrical related majors
• Over 5 years’ service sales experience, Food or Pharma industry experience would be a plus
• Experience in managing distributors and high integrity
• Good business acumen, willing to learn
• Teamwork spirit and good cross function communication skills
• Can accept travel rate up to 60%
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
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