Business Development Manager - Essex & Suffolk
At a glance
Mid-level Business Development role at Alcon. Remote, United Kingdom · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Build optical-store sales across Essex and Suffolk by selling Alcon vision care products and services
- Change dispensing habits so Alcon priority products become customers’ core or first-choice range
- Plan customer interactions around the right contact, message, content, and cadence
- Attend conventions and educational events while strengthening relationships with optical decision makers
- Use customer feedback to improve patient experience and share insights with sales and other functions
What you bring
- A proven sales record, with experience developing key relationships and delivering strong customer service
- Commercial judgment, curiosity about customer businesses, and confidence using insights to challenge and sell
- Strong organization, communication, learning agility, flexibility, and creative problem solving
- A current full driving licence for territory work
Who this fits
You’ll suit a driven salesperson who can understand customer needs, build peer-level relationships, and manage a territory workload against targets. Optical experience is not required for sales applicants, while qualified optometrists with strong professional networks can also fit the move into commercial work. The role reports to a Regional Sales Manager and requires participation in customer events, team meetings, training, and sales meetings.
From the employer
Business Development Manager - Vision Care - Essex & Suffolk
At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.
The Business Development Manager is mainly responsible for driving Alcon revenues in Optical stores by partnering with key decision makers (Business owners, Store Managers, Eye Care Practitioners). BDM promotes Alcon portfolio from clinical and commercial perspectives and establishes strategic relationships to increase CL penetration in the practice, positioning Alcon as the global market leader. BDM also delivers commercial solutions by leveraging the tools provided by the organization.
As a Business Development Manager, you will report into the Regional Sales Manager, you will be responsible for the development of sales of Alcon’s leading product portfolio in addition to marketing campaigns and investment.
In this role, a typical day will include:
• Increase sales obtaining annual territory sales objectives by selling Alcon’s vision care portfolio of products, promoting Alcon Services, offering approved price discounts through in-market promotions, and by consulting with Eye Care Practitioners to improve the profitability of their practices.
• Grow sales by shifting customer behaviors to dispense Alcon priority products as their core/first-choice product line.
• Agrees and executes interaction plans for customers, targeting the right person with right message/content and right frequency.
• Participate in and network with customers at conventions, educational events etc. as required.
• Seeks ways to improve patient experience and satisfaction (e.g. direct CL delivery).
• Administrative responsibilities: including completion of expense reports, email/voicemail communications, call reporting, event planning and strategic planning. Allocates resources effectively (i.e. sampling, marketing material, etc.).
• Works effectively with other Alcon stakeholders and with resources in Sales and across other functions (e.g., KAM, Marketing, etc.) to achieve sales targets.
• Provides Alcon stakeholders and other colleagues with insight and feedback gained from customer interactions.
• Works within Integrity and Compliance policies and all company policies and ensures those around him/her do the same.
• Presents a positive attitude and leadership skills to foster a high performing culture.
• Actively participates in all team meetings, conference calls, trainings, sales meetings.
What you’ll bring to Alcon:
For those with a sales background we are not necessarily seeking people with expertise in Optical care, we will consider sales experience from other industries as our team already includes successful team members with varied sales backgrounds who have the ability and drive to win!
If you are a qualified Optometrist with a strong professional network and may be seeking that move into a commercial environment where you will have discussions on a peer-to-peer level, then we would be interested in speaking with you.
Relationships are key and having a drive to understand customer businesses and identify needs is important as well as having the ability to challenge and sell using insights.
Having a proven record of accomplishment and a great learning agility is a must as well as being highly organized and a strong communicator.
A motivated and driven individual who can show us that they can achieve great things and bring something extra to this high performing team.
Agility and creativity in looking for solutions to our customer and company needs.
Highly organised and good communication skills at all levels.
Proven experience in developing and establishing successful key relationships and delivering excellent standards of customer service
Good Commercial awareness/business acumen
Adaptable/Flexible
Holder of a current full driving license
How can you thrive at Alcon?
Competitive Compensation package including performance bonus, company car or allowance, private medical healthcare & attractive pension contribution
Manage your own workload and schedule while hitting your set targets
Collaborate with teammates to share best practices and learnings as work evolves
See your career like never before with focused growth and development opportunities
Alcon Careers
See your impact at www.alcon.com/careers
ATTENTION: Current Alcon Employee/Contingent Worker
If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.
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