Technical Service & Marketing Manager

Ajinomoto ajinomoto-be.com Open · verified Sep 18, 2026

Louvain-la-Neuve Manager General Marketing

Mid-level General Marketing role at Ajinomoto. Louvain-la-Neuve.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Run rigorous tests on personal care formulas and raw materials, then interpret results and keep compliant records
Create and validate proof-of-concept formulas that demonstrate how Ajinomoto ingredients can perform
Work with technical specialists across Ajinomoto’s international affiliates to share methods and know-how
Turn market and consumer signals into recommendations through data review, events, and customer or distributor visits
Coach internal teams on technical topics and support sales with analyses, technical papers, and reports

What you bring

A master’s degree in cosmetics, chemistry, biochemistry, biology, or physics
Five to eight years formulating for the personal care and cosmetics industry; marketing experience is an advantage
Strong scientific creativity, technical skill, and working knowledge of laboratory safety and procedures
Professional handling of customer questions and complaints, with clear communication for technical and nontechnical audiences
Fluent English, willingness to travel, and the ability to turn scientific findings into practical applications

Who this fits

You’ll suit this role if you combine hands-on personal care formulation with marketing support and can explain science to technical and nontechnical stakeholders. The position is based in Louvain-la-Neuve, Belgium and includes travel. English is required, while additional languages are an asset.

From the employer

Key responsibilities

1. Technical Service

Prepare and execute high‑quality tests on personal care formulations and raw materials, showcasing the performance of Ajinomoto ingredients through scientifically rigorous formulation work and deep expertise in cutting‑edge technologies.
Interpret experimental data with precision and maintain strict, compliant documentation standards, reflecting strong hands‑on research capabilities.
Explore, design, and validate proof‑of‑concept formulations that highlight innovation potential.
Collaborate closely with Ajinomoto’s global technical support network, engaging with technical experts across international affiliates to exchange insights, align on best practices, and strengthen global knowledge sharing.

2. Marketing

Identify and analyze emerging market and consumer trends, transforming insights into actionable recommendations by reviewing market data, attending industry events, and visiting potential customers and distributors.
Co‑develop the marketing strategy to ensure strong alignment with business priorities and market opportunities.
Lead and deliver assigned technical and marketing projects that elevate the visibility and promotion of Ajinomoto’s product portfolio.
Partner with distributor technical teams to actively support and enhance the promotion and positioning of Ajinomoto materials in the market.

3. General Sales Support

Empower internal stakeholders by coaching them on technical topics and guiding them in the effective execution of the marketing strategy.
Prepare analyses, data summaries, technical papers, and reports that enable the sales team to clearly demonstrate the value and performance of Ajinomoto products and technologies to customers and professional associations.

Profile

Master’s degree in cosmetics, chemistry, biochemistry, biology, or physics
Minimum 5-8 years of experience in formulation within the personal care & cosmetics industry, marketing experience is a plus
Strong scientific creativity and proven technical proficiency
Solid working knowledge of laboratory safety and general lab procedures.
Skilled in handling customer questions and complaints in a professional and service-oriented manner.
Excellent communication skills (oral, written, digital) for all levels of stakeholders, including non-technical audiences. Fluent in English; other languages are an asset.
Ability to translate scientific insights into practical applications.
Open-minded, proactive, and eager to learn
Willing to travel

Our offer

Be part of a stable and recognised company that has the “Power to Make”.
An attractive salary package including fringe benefits (eg hospital insurance, pension plan, bonus plan and a great company restaurant).
Be part of an organisation that offers personalised technical training, personal development opportunities and prospects to internal mobility.
A pleasant, no-nonsense, people-oriented working atmosphere with employee initiatives and events.
Ajinomoto aims for a safe, inclusive work environment with diverse teams.