Sales Account Manager - Total Account Management
Agilent Open · verified Sep 29, 2026 At a glance
Mid-level Account Management role at Agilent. Remote, Australia · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Grow assigned accounts across instrumentation, services and consumables through new sales, upselling and cross-selling
- Find new customers or develop existing accounts, building a sales funnel and growing revenue across product lines
- Spend most of your time with customers through opportunity development, solution design, negotiation, closing and implementation
- Bring product specialists and technical teams into sales discussions, and maintain customer satisfaction and retention
What you bring
- A bachelor's or master's degree, or an equivalent qualification
- Typically, at least four years of relevant experience for this level
Who this fits
This remote Australia role suits someone who can manage named accounts or a territory and balance new-customer acquisition with existing-account growth. It involves customer-facing work for more than half your time and travel for half of your working time.
From the employer
Job Description
The Total Account Manager will be responsible for managing and growing assigned accounts across consumables, services, and instrumentation portfolios. This role involves driving product sales, developing customer relationships, identifying business opportunities, and delivering overall account growth while ensuring a consultative and value-driven sales approach.
Key Responsibilities:
- Maintains responsibility for one or more named accounts or an entire named territory.
- Convert new accounts (hunting) and/ or manage existing accounts (farming).
- Responsible to grow business through up-sell and cross-sell activities across the Agilent portfolio of products. More than 50% of time spent with customers engaging across the sales process.
- Coordinates Product/Market Specialists and Pre-Sales AE/ FAS/TSS and other functions needed to support sales activities and provide technical expertise.
- Ensures customers are satisfied with service and support and builds strong relationships within accounts.
Engagement in Sales cycle:
- Opportunity Development
- Solution Development
- Negotiation & Close, Onboard & Implementation
- Relationship Management.
Accountabilities:
- Generate revenue through new and existing accounts
- Generate a healthy funnel opportunity
- Balanced performance across product lines
- Customer satisfaction and retention.
- Incentive-eligible position.
Qualifications
- Bachelor's or Master's Degree or equivalent.
- Post-graduate, certification and/or license may be required.
- Typically, at least 4+ years relevant experience for entry into this level.
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Travel Required:
50% of the TimeShift:
DayDuration:
No End DateJob Function:
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