Senior Account Manager (Print / Point-of-Sale)
Hybrid Austin Full-time Senior Account Management
At a glance
Senior Account Management role at adm-Indicia. Austin · full-time.
Pay not stated
RoleAccount Management
SenioritySenior
LocationAustin
WorkplaceHybrid
EmploymentFull-time
PostedAug 25, 2025 · 13mo ago
Role brief
Growth Roles summary, based on the employer's posting.
What you'll do
- Serve as the senior day-to-day contact, leading client meetings, presentations, and growth discussions
- Protect project delivery by tracking quality, timing, budget, approvals, and multiple simultaneous workstreams
- Turn client preferences, brand rules, and campaign goals into usable briefs for internal teams
- Review creative concepts and samples, then guide revisions against client and project requirements
- Use financial, sales, and management reports to recommend campaign improvements and future planning
What you bring
- At least five years serving CPG or retail brand teams through a print, promotional product, marketing agency, or procurement outsource agency
- Background in POS procurement, production, and planning is preferred
- Previous experience leading or managing people is required
- A record of expanding existing accounts, increasing revenue, and improving margins
- Strong Excel, Word, PowerPoint, project management, and cross-functional influencing skills
Who this fits
This suits a senior account manager who can grow existing client business while controlling costs and delivery details. You’ll work across client marketing or brand teams, internal supply chain groups, and external partners. The role is hybrid in Austin.
From the employer
About adm Indiciaadm Indicia is a next-generation brand activation agency. We create and activate meaningful brand experiences that drive ROI.
Our purpose is to simplify our clients’ below-the-line marketing, build sustainable ROI and engage their customers across the path to purchase. Everything we do is optimized through leading strategic capability and actioned through executional excellence.
Our substantial investment in technology and data science and resource, provides our differentiation in the marketplace. Data insight and marketing technology gives us the ability to measure our work, evidencing ROI as the most critical metric in today’s environment.
Our valuesWe are collaborative, we thrive through our relationships.
We are courageous, we create boldly and execute fearlessly.
We are authentic, we act with integrity and transparency.
We are pioneering, we win when we lead the way.
We are purpose-driven, we create meaningful, sustainable and profitable brand experiences.
About the Role:As a Senior Account Manager, you will play a crucial role in overseeing the management and growth of your account. The Senior Account Manager will be responsible for achieving commercial targets, delivering “new from existing” client growth, and ensuring executional excellence in collaboration with colleagues across support functions. They will inspire and excite our clients and deliver on key commercial principles for both client and adm. Client Relationship Management:
Our purpose is to simplify our clients’ below-the-line marketing, build sustainable ROI and engage their customers across the path to purchase. Everything we do is optimized through leading strategic capability and actioned through executional excellence.
Our substantial investment in technology and data science and resource, provides our differentiation in the marketplace. Data insight and marketing technology gives us the ability to measure our work, evidencing ROI as the most critical metric in today’s environment.
Our valuesWe are collaborative, we thrive through our relationships.
We are courageous, we create boldly and execute fearlessly.
We are authentic, we act with integrity and transparency.
We are pioneering, we win when we lead the way.
We are purpose-driven, we create meaningful, sustainable and profitable brand experiences.
About the Role:As a Senior Account Manager, you will play a crucial role in overseeing the management and growth of your account. The Senior Account Manager will be responsible for achieving commercial targets, delivering “new from existing” client growth, and ensuring executional excellence in collaboration with colleagues across support functions. They will inspire and excite our clients and deliver on key commercial principles for both client and adm. Client Relationship Management:
- Act as senior point of contact for clients on day-to-day matters. Cultivate and maintain strong relationships with clients, ensuring’ expectations are understood and exceeded.
- Lead client meetings, presentations, and workshops to review campaign performance, discuss strategic initiatives, and identify opportunities for growth.
- Deliver best in class service to our clients, understand clients’ brands, business objectives, and industry dynamics to develop strategies and solutions that drive business growth.
- Identify and communicate potential client efficiencies in procurement patterns, buying cycles, product category focus, sustainability, and alternative POS/Premium development.
- Drive client sales, ensuring that profit budgets are exceeded and that all costs related to your team orders are strictly controlled.
- Drive thought leadership, identifying and driving innovation adm could deliver for clients.
- Monitor all activity to ensure all deliverables are on target, on brand, and delivered on time, to the highest standard of quality and within budget.
- Manage multiple projects simultaneously. Independently manage priorities and lead well under pressure. Escalate challenges and offer solutions to the AD or BD effectively.
- Coordinate effectively and collaboratively with all internal teams and external partners ensuring all sign-offs and deadlines are met in accordance with critical timelines.
- Execute our Sustainability agenda and achieve key metrics concerning GHG emissions, water consumption, recyclability, and more.
- Collaborate with clients to understand their preferences, brand guidelines, and campaign objectives, translating them into clear and actionable briefs for internal teams.
- Review and provide feedback on creative concepts and samples ensuring they align with client expectations, brand standards, and project requirements.
- Analyze management information, financial, and sales reports to ensure achievement of internal objectives and client SLAs.
- Prepare regular reports and presentations for clients, summarizing project outcomes, key insights, and providing strategic recommendations for future planning and optimization.
- 5+ years of experience working for a print/promotional product, marketing agency, or procurement outsource agency, servicing CPG/retail client brand teams.
- Experience with POS procurement, production, and planning preferred.
- Prior leadership/management experience required.
- Proven success growing and maintaining business and driving top-line revenue growth and margin enhancement.
- Extensive experience engaging and influencing cross functionally, particularly across multiple client marketing / brand teams and internal supply chain teams.
- Exceptional detail-oriented skills; proficient in Excel, Word and PowerPoint.
- Strong project management skills.
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