Brand Ambassador

2020 Companies Open · verified Sep 10, 2026

High Point Full-time Mid-level Brand Marketing

Mid-level Brand Marketing role at 2020 Companies. High Point · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Run retail activations across your territory and speak with adult tobacco consumers
Explain brand offerings, promotions, coupons, and incentives through compliant conversations
Collect consumer feedback through surveys and record results in reporting tools
Build rapport with store staff while maintaining displays and promotional materials
Document each visit accurately and support purchase consideration through consultative engagement

What you bring

A high school diploma or equivalent and strong verbal communication skills
Confidence approaching consumers, presenting information, and building relationships
Retail, hospitality, customer service, event, or promotional experience is preferred
Independence, organization, professionalism, and comfort using mobile reporting applications
A valid driver’s license, dependable transportation, and the ability to stand and stay active during events

Who this fits

You’ll suit this role if you enjoy meeting new people, starting conversations, and creating positive customer experiences in busy retail settings. The position requires daily travel within the territory, work from Wednesday through Sunday, and frequent interaction with adult tobacco consumers. You must be at least twenty-one, able to lift and carry up to thirty pounds, and comfortable working independently.

From the employer

Job Type:

Regular

Work Location:

Market - JTRET - NC - High Point

Overview:

2020 Companies is hiring full-time Brand Ambassadors!

Do you light up a room, love meeting new people, and thrive in social environments? We're looking for energetic, outgoing Brand Ambassadors to represent a nationally recognized premium tobacco brand at retail locations throughout your territory.

In this highly interactive role, you'll engage adult consumers through one-on-one conversations, introduce brand offerings, gather consumer feedback, and distribute promotional offers. Every shift is an opportunity to create memorable brand experiences while building your communication and customer engagement skills.

If you've worked in promotions, events, hospitality, retail sales, customer service, fitness, entertainment, or any role where your personality is your superpower, this could be the perfect fit.

No tobacco industry experience required, just a great personality, confidence in engaging with people, and a passion for creating exceptional customer experiences.

Pay: $25 per hour

Schedule: Wednesday - Sunday

Location: Daily travel within the territory

Required: Must be at least 21 years of age, have reliable transportation, and a valid driver's license

This role is perfect for people who enjoy being on the move, meeting new people every day, and getting paid to create engaging brand experiences.

What We Offer

Receive weekly pay
Mileage + paid travel time
Next-day pay on demand with DailyPay
Eligible for medical, dental, and vision benefits
Eligible for 401k with company matching
Paid time off
Scholarship opportunities
Employee Assistance Program
Paid Time Off
Paid Holidays

We're Looking for Brand Ambassadors Who Are:

Outgoing, energetic, and charismatic, with a natural ability to connect with people
Confident communicators who enjoy starting conversations and building rapport
Professional, reliable, and comfortable representing a premium brand
Adaptable and self-motivated, able to thrive in a fast-paced retail environment
Detail-oriented and committed to following compliance requirements
Passionate about creating memorable customer experiences and driving engagement

Job Description:

Key Responsibilities

Conduct scheduled retail activations within an assigned geographic territory
Engage adult tobacco consumers in meaningful, compliant conversations about tobacco products
Verify age eligibility and ensure all interactions comply with company policies, local regulations, and program guidelines
Administer consumer surveys and accurately collect market feedback and insights
Distribute approved promotional materials and consumer offers, including coupons and incentives
Educate consumers on available promotions
Encourage purchase consideration through consultative consumer engagement
Build positive relationships with retail personnel and store management
Accurately document activity results, consumer interactions, and survey completion through designated reporting systems
Maintain all program materials, displays, and activation assets in a professional manner
Travel throughout the assigned territory to support scheduled retail visits and events

Required Qualifications:

High school diploma or equivalent required
Previous experience in brand ambassador, retail sales, customer service, hospitality, event marketing, or promotional marketing roles preferred
Excellent verbal communication and interpersonal skills
Strong presentation and relationship-building abilities
Comfortable approaching and engaging consumers in a retail environment
Professional appearance and demeanor
Self-motivated with the ability to work independently
Strong organizational and time-management skills
Ability to utilize mobile applications and reporting tools
Reliable transportation and a valid driver's license
Ability to stand for extended periods and remain active throughout scheduled events
Ability to lift and carry up to 30 pounds

Success Factors

Create memorable and positive consumer experiences
Build trust and credibility with adult consumers
Achieve activation and survey completion goals
Accurately represent brand messaging and promotional offers
Maintain exceptional compliance standards
Deliver reliable reporting and execution across every retail visit

Work Environment

This position requires regular travel throughout an assigned territory and frequent work within convenience store and retail environments. Brand Ambassadors typically spend approximately four hours per retail activation interacting directly with adult consumers, collecting feedback, and promoting brand awareness and product consideration.

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.