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Sr. Director, Digital & Multichannel Marketing

Pacira BioSciences, Inc.
Full-time
On-site
San Francisco, California, United States

๐Ÿ“Œ Core Information

๐Ÿ”น Job Title: Sr. Director, Digital & Multichannel Marketing

๐Ÿ”น Company: Pacira BioSciences, Inc.

๐Ÿ”น Location: San Francisco, California, United States

๐Ÿ”น Job Type: Full-time

๐Ÿ”น Category: ๐Ÿช Trade Marketing, ๐Ÿค Partner & Channel Marketing


๐Ÿ“Œ Essential Job Details

๐Ÿš€ Job Overview

The Senior Director of Digital & Multichannel Marketing will lead Pacira BioSciences' digital infrastructure, non-personal marketing strategy, and advanced analytics capabilities. This leadership role serves as the commercial point of contact for all multichannel marketing initiatives, working closely with commercial and medical affairs teams to drive data-driven digital strategies. The position requires exceptional leadership skills, the ability to both develop strategic vision and manage operational details, and experience in leading transformative digital initiatives in the pharmaceutical industry.

ASSUMPTION: This is a leadership position with both strategic and operational responsibilities based on the job description's mention of "setting the vision" and "dive into operational details when needed."


๐Ÿ“‹ Key Responsibilities

  • โœ… Develop and socialize the commercial and medical affairs digital vision, strategy, roadmap, and capabilities
  • โœ… Lead a team embedded in brands to help set and execute overall digital strategy
  • โœ… Provide frameworks and standards for consistent, positive customer experiences across all channels
  • โœ… Drive customer-centric culture internally and manage relationships with external partners
  • โœ… Oversee adherence to customer experience strategy across multiple touchpoints
  • โœ… Assess current state of analytics capabilities and develop roadmap to reach desired future state
  • โœ… Drive innovation in customer engagement techniques
  • โœ… Oversee marketing mix analytics to inform business investments and targeting
  • โœ… Create and socialize dashboards demonstrating effectiveness and ROI of digital initiatives
  • โœ… Partner with Commercial Operations on technology solutions and marketing technology stack
  • โœ… Lead, motivate, and develop a team of professionals
  • โœ… Manage digital communication/engagement across patient, caregiver, and healthcare provider segments

ASSUMPTION: The role involves both people management and strategic oversight responsibilities based on the extensive list of leadership duties described.


๐ŸŽฏ Required Qualifications

Education: Bachelor's degree required; master's degree preferred

Experience:

  • 14+ years related experience in the pharmaceutical industry
  • Proven multichannel marketing experience
  • 10+ years of people or project management experience
  • Experience managing cross-functional teams

Skills:

  • Deep knowledge of multichannel marketing principles
  • Strategic thinking and integration of multichannel engagement into business objectives
  • Data and insights analysis for strategy optimization
  • Strong collaboration and influencing skills across organizational levels
  • Excellent verbal and written communication
  • Proficiency in Microsoft Office suite
  • Experience with SharePoint, Microsoft OneDrive, Concur, Cvent, and contract management systems
  • Content management, social media, paid media, and SEO expertise
  • Strong analytical skills and business acumen
  • Ability to learn quickly and adapt

ASSUMPTION: The position requires pharmaceutical industry experience specifically, not just general marketing experience, based on the explicit requirement for "14+ years related experience in the Pharma industry."


๐Ÿ’ฐ Compensation & Benefits

Salary Range: $209,500 to $288,000 per year (California base pay range)

Benefits:

  • Medical, Prescription, Dental, Vision Coverage
  • Flexible Spending Account & Health Savings Account with Company match
  • Employee Assistance Program
  • Mental Health Resources
  • Disability Coverage
  • Life insurance
  • Critical Illness and Accident Insurance
  • Legal and Identity Theft Protection
  • Pet Insurance
  • Fertility and Maternity Assistance
  • 401(k) with company match
  • Flexible Time Off (FTO) and 11 paid holidays
  • Paid Parental Leave

Industry Comparison: This salary range aligns with senior director-level positions in the pharmaceutical industry in the San Francisco area, which is a high-cost market. The comprehensive benefits package is competitive for the biopharmaceutical sector.

ASSUMPTION: The comparison to industry standards is based on typical pharmaceutical industry compensation patterns for director-level positions in the San Francisco market.


๐Ÿ“Œ Applicant Insights

๐Ÿ” Company Context

Industry Position: Pacira BioSciences is a leading provider of non-opioid pain management and regenerative health solutions focused on improving outcomes for healthcare practitioners and their patients.

Company Size: Mid-sized biopharmaceutical company

Company Stage: Established company with commercialized products

ASSUMPTION: Company size and stage are inferred based on the company's description as a "leading provider" with established products and comprehensive organizational structure that includes commercial and medical affairs divisions.


๐Ÿ“Š Role Analysis

Career Level: Senior leadership (Director level)

Reporting Structure: Likely reports to VP or C-level executive

Team Size/Composition: Manages a team responsible for digital marketing execution

Growth Opportunities: Potential pathway to VP of Marketing or Chief Digital Officer roles

ASSUMPTION: The reporting structure and growth opportunities are inferred based on the seniority level of the position and standard pharmaceutical industry organizational hierarchies. The job description specifies this role has supervisory responsibilities but doesn't detail the exact team size.


๐ŸŒ Location & Work Environment

Office Type: Likely hybrid with in-office presence expected

Geographic Context: San Francisco is a major biotech hub with high cost of living and competitive talent market

Work Schedule: Standard full-time schedule with flexibility

Regional Considerations: The Bay Area offers access to cutting-edge technology partners and digital marketing talent but comes with high cost of living and competitive recruitment challenges

ASSUMPTION: Work arrangement is assumed to be hybrid based on the travel requirement (up to 20-30% mentioned in different sections) and physical office environment description. The standard pharmaceutical industry typically maintains some in-office presence for leadership roles.


๐Ÿ’ผ Interview & Application Insights

Typical Process: Initial HR screening, followed by interviews with marketing leadership, peers from other departments, and potentially team members. May include presentation of digital strategy or case study analysis.

Key Assessment Areas: Strategic thinking, digital marketing expertise, leadership capabilities, change management experience, analytical skills, and communication abilities

Application Tips: Highlight pharmaceutical digital marketing achievements with measurable results, cross-functional leadership experience, and success in building digital capabilities

ATS Keywords: multichannel marketing, digital strategy, pharmaceutical marketing, customer experience, analytics, marketing mix, digital roadmap, omnichannel, non-personal promotion, marketing ROI

ASSUMPTION: These insights are based on standard pharmaceutical industry interview practices for senior marketing roles and are not explicitly mentioned in the job description.


๐Ÿ› ๏ธ Tools & Technologies

Microsoft Office suite, SharePoint, Microsoft OneDrive, Concur, Cvent, contract management systems, digital analytics platforms, content management systems, social media management tools, SEO tools, marketing automation platforms, CRM systems, dashboard/visualization tools

ASSUMPTION: While some tools are explicitly mentioned (Microsoft Office, SharePoint, OneDrive, Concur, Cvent), others are industry-standard tools typically used for the responsibilities described in the job listing.


๐Ÿ‘” Cultural Fit Considerations

Company Values: Mission-driven culture focused on improving patient care through non-opioid pain management solutions. Values include collaboration, growth, innovation, and making an impact on healthcare.

Work Style: Collaborative environment that values both strategic vision and operational execution. Strong emphasis on cross-functional teamwork.

Self-Assessment:

  • Are you passionate about improving patient care through innovative marketing approaches?
  • Can you balance strategic vision with hands-on implementation when needed?
  • Are you comfortable advocating for digital transformation in a pharmaceutical setting?
  • Do you thrive in collaborative environments while still driving accountability?

ASSUMPTION: Company values are directly referenced in the "Why work with us?" section of the job posting. Work style is inferred from the responsibilities and qualifications described.


โš ๏ธ Potential Challenges

This role combines strategic leadership with operational execution, which may create tension between high-level vision and day-to-day implementation. The position requires balancing multiple stakeholders across commercial and medical affairs divisions. The pharmaceutical industry faces unique regulatory challenges in digital marketing that may limit certain approaches. The travel requirement (20-30%) may impact work-life balance.

ASSUMPTION: These challenges are inferred based on the breadth of responsibilities and the regulated nature of pharmaceutical marketing, not explicitly stated in the job description.


๐Ÿ“ˆ Similar Roles Comparison

This role is more strategic than a traditional Digital Marketing Director position, with broader oversight across multiple channels and analytics capabilities. Unlike pure Marketing Technology roles, this position combines technical infrastructure with marketing strategy and customer experience. Compared to a VP of Marketing, this role is more specialized in digital and multichannel approaches but still maintains significant strategic influence.

ASSUMPTION: This comparison is based on standard pharmaceutical industry role structures and is not directly stated in the job description.


๐Ÿ“ Sample Projects

  • Developing a comprehensive omnichannel strategy for a key product launch
  • Creating a digital engagement measurement framework with ROI metrics for field team activities
  • Implementing a marketing technology stack integration to create unified customer profiles
  • Designing a next-best-action model to optimize HCP engagement through multiple channels
  • Building a digital capabilities roadmap with phased implementation across brands

ASSUMPTION: These projects are illustrative examples based on the responsibilities listed in the job description and typical initiatives for similar pharmaceutical marketing leadership roles.


โ“ Key Questions to Ask During Interview

  1. How does digital marketing integration fit into Pacira's overall commercial strategy for non-opioid pain management solutions?
  2. What is the current state of digital marketing capabilities, and what are the priority areas for enhancement?
  3. How do commercial and medical affairs teams currently collaborate on digital initiatives?
  4. What metrics define success for this role in the first year?
  5. How does Pacira balance traditional field force activities with digital engagement strategies?
  6. What budget allocation exists for digital transformation initiatives?

ASSUMPTION: These questions are suggested based on the role type and pharmaceutical industry context but would need to be adapted for specific interviews.


๐Ÿ“Œ Disclaimer

โš ๏ธ This enhanced job description was AI-generated based on the original job listing. Information has been organized and supplemented with industry-standard insights where details were not provided. All assumptions are explicitly labeled. Applicants should verify all details directly with the employer before making decisions based on this content.


๐Ÿ“Œ Next Steps for Applicants

  1. Tailor your resume: Highlight pharmaceutical digital marketing experience, leadership roles, and measurable results. Ensure your resume includes keywords like "multichannel marketing," "omnichannel," "digital strategy," and "healthcare marketing."
  2. Prepare your digital portfolio: Compile examples of digital marketing strategies you've developed, analytics dashboards, and multichannel campaigns you've led.
  3. Research Pacira thoroughly: Understand their product portfolio, particularly their non-opioid pain management solutions, recent marketing initiatives, and company announcements.
  4. Network: Connect with current or former Pacira employees on LinkedIn to gain insights into the company culture and marketing approach.
  5. Develop your vision: Prepare to articulate your perspective on pharmaceutical digital marketing evolution and how you would approach transformation at Pacira.
  6. Quantify your achievements: Be ready to discuss specific digital marketing metrics and ROI from your previous roles.