W

Senior Growth Marketing CRM Manager (DACH)

Wise
Full-time
On-site
London, City of, United Kingdom

Senior Growth Marketing CRM Manager (DACH)

๐Ÿ“Œ Core Information

๐Ÿ”น Job Title: Senior Growth Marketing CRM Manager (DACH)

๐Ÿ”น Company: Wise

๐Ÿ”น Location: London, City of, United Kingdom

๐Ÿ”น Job Type: Full-time

๐Ÿ”น Category: ๐ŸŽฏ CRM & Loyalty Marketing, ๐Ÿš€ Growth Marketing


๐Ÿ“Œ Essential Job Details

๐Ÿš€ Job Overview

As a Senior Growth Marketing CRM Manager for the DACH region (Germany, Austria, Switzerland) at Wise, you will be responsible for driving the company's growth strategy in these key European markets. You'll focus primarily on Switzerland and Germany, managing multi-channel marketing campaigns, fostering partnerships, and implementing strategies to increase transaction volume while keeping Wise customers at the heart of everything you do.

ASSUMPTION: Based on the job title and description, this is a senior-level marketing role with specific regional focus. The CRM component suggests customer relationship management will be a key aspect, though this isn't explicitly detailed in the original listing.


๐Ÿ“‹ Key Responsibilities

  • โœ… Own the growth of the DACH region (Switzerland, Germany, Austria) while prioritizing customer needs
  • โœ… Identify, own and drive new growth initiatives to increase market penetration, user acquisition and retention metrics
  • โœ… Coordinate and execute multi-channel marketing campaigns with internal teams and external partners
  • โœ… Optimize, scale and improve marketing channels with local insights about target audiences, market dynamics and competitor landscape
  • โœ… Collaborate with product and marketing teams to launch new products and features tailored to the region
  • โœ… Work with analytics teams to monitor performance, generate insights, and produce comprehensive reports
  • โœ… Serve as the main point of contact for product and product marketing teams to define audiences, messaging and positioning in the DACH region

ASSUMPTION: The responsibilities focus on growth marketing within the DACH region, but the CRM component mentioned in the title suggests the role will likely involve customer lifecycle marketing, though specific CRM tasks aren't explicitly outlined in the original listing.


๐ŸŽฏ Required Qualifications

Education: Not specified

Experience: 4-5 years of growth marketing experience in the DACH region

Skills:

  • T-shaped growth marketing expertise
  • Deep local knowledge and strong ties to DACH markets and media landscape
  • Experience working with local agencies and partners
  • Proficient level of English and German
  • Hands-on experience with full-funnel marketing strategies
  • Track record of driving sustainable long-term growth
  • Excellent communication skills
  • Strong project and campaign management skills
  • Data-driven approach to decision making
  • Strong problem-solving abilities
  • Creative and innovative mindset

Desirable Qualifications:

  • German/Swiss national or expat
  • French and/or Italian language knowledge
  • Experience running upper and mid-funnel campaigns
  • Experience in fast-growing and product-driven fintech companies
  • SQL and analytical tools experience (Looker, GA, MixPanel, etc.)
  • Team leadership experience (relevant for long-term)

ASSUMPTION: While no specific educational requirements are mentioned, the seniority level and technical skills required suggest that a bachelor's degree or equivalent experience in marketing, business, or related field would be expected.


๐Ÿ’ฐ Compensation & Benefits

Salary Range: ยฃ57,500 - ยฃ77,000

Benefits: Not specified in detail

Industry Comparison: This salary range is competitive for a senior marketing position in London, particularly in the fintech sector. The range provides room for negotiation based on experience and specific qualifications.

ASSUMPTION: While specific benefits aren't listed, as a global fintech company, Wise likely offers standard benefits such as health insurance, retirement plans, and potentially equity or stock options. The company also emphasizes diversity and inclusion, suggesting a positive work culture.


๐Ÿ“Œ Applicant Insights

๐Ÿ” Company Context

Industry Position: Wise (formerly TransferWise) is a leading fintech company focused on international money transfers and multi-currency accounts. They're disrupting traditional banking by offering faster, cheaper international money transfers and financial services.

Company Size: Large-scale fintech with global operations

Company Stage: Established growth-stage company with international presence

ASSUMPTION: Information about Wise being a leader in the money transfer space is inferred from their company description stating they're "building the best way to move and manage the world's money." The company size and stage are inferred from their global presence and established market position.


๐Ÿ“Š Role Analysis

Career Level: Senior

Reporting Structure: Not specified

Team Size/Composition: Not specified, but likely working within a cross-functional growth marketing team

Growth Opportunities: Potential path to leadership positions as the listing mentions team leadership experience as desirable for long-term

ASSUMPTION: The seniority level is explicitly stated in the title. Growth opportunities are inferred from the mention of team leadership being relevant for the long term, suggesting potential advancement into management roles.


๐ŸŒ Location & Work Environment

Office Type: Not specified, likely office-based or hybrid

Geographic Context: London is a major global financial hub with a thriving fintech scene. The role focuses on the DACH market (Germany, Switzerland, Austria) but is based in London.

Work Schedule: Not specified, likely standard full-time hours

Regional Considerations: This role requires understanding multiple markets (DACH region) while being based in the UK, potentially involving travel to target markets.

ASSUMPTION: The work arrangement isn't explicitly stated, but given the cross-regional focus and collaborative nature of the role, it's likely to be office-based or hybrid rather than fully remote. Regular travel to DACH countries may be required though not explicitly mentioned.


๐Ÿ’ผ Interview & Application Insights

Typical Process: Fintech companies like Wise typically have multi-stage interview processes including initial screening, technical/case interviews focusing on marketing expertise, and cultural fit assessments.

Key Assessment Areas: Growth marketing expertise, regional market knowledge, analytical capabilities, cross-functional collaboration skills, and cultural alignment with Wise's mission.

Application Tips: Emphasize your DACH market expertise, quantifiable marketing achievements, and experience with full-funnel marketing strategies. Highlight your data-driven approach with specific examples.

ATS Keywords: growth marketing, DACH, multi-channel campaigns, CRM, user acquisition, retention, market penetration, German, analytics, fintech, full-funnel marketing

ASSUMPTION: These insights are based on standard interview practices for senior marketing roles in fintech companies and not specifically outlined in the job description.


๐Ÿ› ๏ธ Tools & Technologies

The role may involve working with:

  • Analytics tools: Looker, Google Analytics, MixPanel
  • SQL for data analysis
  • CRM platforms (likely Salesforce, HubSpot, or similar)
  • Marketing automation tools
  • Campaign management software
  • Performance marketing platforms

ASSUMPTION: While some tools (Looker, GA, MixPanel, SQL) are mentioned as desirable skills, others are industry-standard tools typically used in growth marketing and CRM roles. The specific CRM platforms are not mentioned in the original listing.


๐Ÿ‘” Cultural Fit Considerations

Company Values: Wise emphasizes building financial services that are "fair, accessible, and affordable for people and businesses worldwide." They value diversity, equity, and inclusion.

Work Style: Collaborative, customer-centric, data-driven, with emphasis on cross-functional teamwork and independent problem-solving.

Self-Assessment:

  • Are you passionate about making financial services more accessible?
  • Do you thrive in fast-paced environments where you need to manage multiple initiatives?
  • Are you comfortable working across cultures and regions?
  • Do you enjoy working with data to inform strategic decisions?

ASSUMPTION: Company values are inferred from the company description which emphasizes their mission and states they are "building money without borders โ€” without judgement or prejudice." Work style is inferred from the collaborative nature of the responsibilities listed.


โš ๏ธ Potential Challenges

  • Navigating multiple markets (Switzerland, Germany, Austria) with different regulatory environments and consumer behaviors
  • Balancing local market needs while aligning with global strategy
  • Managing stakeholders across different teams and potentially time zones
  • Delivering growth in competitive financial services markets

ASSUMPTION: These challenges are inferred based on the regional focus of the role and the complexities typically associated with cross-market growth marketing in fintech.


๐Ÿ“ˆ Similar Roles Comparison

This role differs from general marketing roles by its specific regional focus (DACH) and growth specialization. Unlike purely brand-focused roles, this position emphasizes measurable growth outcomes. Compared to product marketing roles, this position has broader strategic responsibility for market development. The CRM focus suggests deeper involvement in customer lifecycle and retention than a typical acquisition-only marketing role.

ASSUMPTION: This comparison is based on standard differentiation between marketing specializations and not explicitly stated in the job description.


๐Ÿ“ Sample Projects

  • Developing and implementing a Swiss market entry strategy to increase user acquisition by targeting specific customer segments
  • Creating localized multi-channel campaigns to increase brand awareness and conversion in Germany
  • Building partnerships with local businesses or platforms to expand reach in the DACH region
  • Analyzing user behavior data to optimize retention strategies specific to DACH customers
  • Collaborating with product teams to localize features for DACH market preferences

ASSUMPTION: These projects are illustrative examples based on the responsibilities described in the job listing and common growth marketing initiatives in financial services.


โ“ Key Questions to Ask During Interview

  • What are the biggest growth challenges Wise is currently facing in the DACH region?
  • How does the growth marketing team collaborate with product and engineering teams to implement regional strategies?
  • What metrics will success be measured against in this role during the first 6-12 months?
  • How has Wise's approach to the DACH market evolved over time, and what lessons have been learned?
  • What resources and team support will be available for implementing DACH-specific initiatives?
  • How does Wise balance its global brand consistency with the need for regional customization?

ASSUMPTION: These questions are suggested based on the role's regional growth focus and would help candidates better understand expectations and working environment at Wise.


๐Ÿ“Œ Disclaimer

โš ๏ธ This enhanced job description was AI-generated based on the original job listing. Information has been organized and supplemented with industry-standard insights where details were not provided. All assumptions are explicitly labeled. Applicants should verify all details directly with the employer before making decisions based on this content.


๐Ÿ“Œ Next Steps for Applicants

  1. Prepare your application - Tailor your resume to highlight DACH market experience, growth marketing achievements, and relevant analytical skills. Use keywords from the job description.
  2. Research Wise - Familiarize yourself with their products, particularly those available in DACH markets, their recent growth initiatives, and company culture.
  3. Portfolio preparation - Be ready to discuss specific marketing campaigns you've led, with quantifiable results, especially those targeting German-speaking markets.
  4. Network - Connect with current or former Wise employees on LinkedIn to gain insights about the company culture and interview process.
  5. Language preparation - Be prepared to demonstrate German language fluency, and highlight any additional language skills (French, Italian) relevant to the DACH region.
  6. Apply directly through the Wise careers site for the best visibility.