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Marketing Operations Manager

Encord
Full-time
On-site
London, City of, United Kingdom
โš™๏ธ Marketing Operations

๐Ÿ“Œ Core Information

๐Ÿ”น Job Title: Marketing Operations Manager

๐Ÿ”น Company: Encord

๐Ÿ”น Location: London, City of, United Kingdom

๐Ÿ”น Job Type: Full-time

๐Ÿ”น Category: โš™๏ธ Marketing Operations


๐Ÿ“Œ Essential Job Details

๐Ÿš€ Job Overview

Encord is seeking a founding Marketing Operations Manager to build and optimize their marketing technology infrastructure, analytics capabilities, and campaign operations. This role will bridge marketing strategy with technical implementation, ensuring seamless execution while providing data-driven insights to drive growth in this AI infrastructure startup.

ASSUMPTION: As this is described as the "founding Marketing Ops role," I've emphasized the foundational nature of the position, implying the person will establish systems rather than inherit them.


๐Ÿ“‹ Key Responsibilities

Marketing Operations:

โœ… Manage and optimize the marketing technology stack (HubSpot, Heap, etc.), ensuring effective integration and utilization

โœ… Execute campaign operations including email marketing, automation workflows, lead scoring, and nurturing strategies

โœ… Maintain database quality through efficient lead flow processes, routing, deduplication, and data hygiene

โœ… Collaborate with cross-functional teams to streamline processes and improve marketing-sales alignment

โœ… Work with RevOps to ensure go-to-market alignment

โœ… Find creative ways to streamline processes, automate tasks, and enhance the marketing tech stack

โœ… Train marketing team members to become self-reliant with marketing technology

Analytics & Reporting:

โœ… Own dashboard and report creation/maintenance to provide clear visibility into key marketing metrics

โœ… Conduct in-depth analyses across channels (SEO, paid search, website, events) to uncover actionable insights

โœ… Develop and evolve measurement frameworks including attribution modeling

โœ… Partner with stakeholders to define analytics requirements for new logo acquisition and install base marketing

โœ… Shape the future of the Marketing Operations analytics stack

ASSUMPTION: The responsibilities are directly stated in the listing, so no assumptions were made in this section.


๐ŸŽฏ Required Qualifications

Education: Bachelor's degree in Marketing, Business, Analytics, or a related field

Experience: 5+ years of experience in marketing operations and analytics, preferably in a B2B SaaS environment

Skills:

  • Experience with HubSpot, Heap, and Clearbit
  • Proven experience with campaign operations, lead flow management, data hygiene, and attribution models
  • Strong understanding of marketing KPIs and pipeline analytics
  • Technical aptitude with the ability to troubleshoot and solve system issues
  • Ability to manage multiple priorities and deadlines in a fast-paced environment

Preferred Skills:

  • Experience in scaling Marketing Ops at early-stage AI, data, or analytics startups
  • Experience with predictive analytics and advanced attribution modeling
  • Familiarity with ABM strategies and tools
  • Knowledge of SQL or other data-querying languages

ASSUMPTION: No assumptions made as qualifications are clearly outlined in the job listing.


๐Ÿ’ฐ Compensation & Benefits

Salary Range: Not specified

Benefits:

  • Competitive salary
  • Commission
  • Equity in a hyper-growth business
  • 25 days annual leave + public holidays
  • Strong in-person culture with most team members in office 3+ days a week
  • Growth opportunities in a rapidly expanding company

Industry Comparison: The combination of salary, commission, and equity is typical for growth-stage startups in the tech industry in London, potentially offering strong upside potential compared to more established companies.

ASSUMPTION: While specific salary figures aren't provided, I've noted that the compensation structure (base + commission + equity) is typical for growth-stage startups in this space, which is directly supported by the listing's mention of these components.


๐Ÿ“Œ Applicant Insights

๐Ÿ” Company Context

Industry Position: Encord is building AI infrastructure focused on solving data quality challenges for AI companies, positioned as a crucial enabler for the AI industry.

Company Size: Approximately 60 employees, having grown from 25 people in the past year

Company Stage: Venture-backed startup in hyper-growth mode, funded by prominent investors including CRV and Y Combinator

ASSUMPTION: The company size and growth trajectory are directly stated. The characterization as a "hyper-growth" startup is based on their explicit mention of growing from 25 to 60 people in one year and projections for continued rapid growth.


๐Ÿ“Š Role Analysis

Career Level: Senior

Reporting Structure: Not specified, but likely reports to a marketing or revenue leader

Team Size/Composition: This is a founding role, suggesting the person may initially work solo on marketing operations or lead a small team

Growth Opportunities: Significant potential for advancement as the company plans to grow rapidly over the next 24 months

ASSUMPTION: The career level is inferred from the 5+ years of experience requirement and the strategic nature of the role. The reporting structure is not specified but typical for this type of role. Growth opportunities are directly mentioned in the listing with the company explicitly stating rapid growth plans.


๐ŸŒ Location & Work Environment

Office Type: Hybrid with emphasis on in-office collaboration (3+ days per week in office)

Geographic Context: London is a major global tech hub with a strong AI/ML ecosystem and competitive compensation packages

Work Schedule: Full-time with standard UK working hours

Regional Considerations: London offers excellent public transportation and a vibrant tech community, though cost of living is high compared to other UK cities

ASSUMPTION: The hybrid work arrangement is directly stated in the listing. Standard UK working hours are assumed based on the location. The characterization of London as a tech hub is widely accepted and relevant to job seekers considering this role.


๐Ÿ’ผ Interview & Application Insights

Typical Process: For marketing operations roles at tech startups, the interview process typically includes:

  • Initial recruiter/HR screening
  • Technical assessment of marketing operations knowledge
  • Case study or practical exercise related to analytics and MarTech
  • Interview with marketing leadership
  • Cross-functional interviews with sales and product stakeholders

Key Assessment Areas:

  • Technical proficiency with marketing automation tools (especially HubSpot)
  • Analytics capabilities and data-driven decision making
  • Experience with lead management and nurturing processes
  • Ability to balance strategic thinking with tactical execution
  • Adaptability and problem-solving in a fast-paced environment

Application Tips:

  • Highlight specific metrics and improvements achieved in previous marketing operations roles
  • Demonstrate technical expertise with the required platforms (HubSpot, Heap, Clearbit)
  • Showcase experience with building processes from scratch, given this is a founding role
  • Emphasize analytical capabilities and data-driven decision making

ATS Keywords: Marketing Operations, HubSpot, Marketing Automation, Lead Management, Attribution Modeling, Data Hygiene, Campaign Operations, Marketing Analytics, B2B SaaS, MarTech Stack, Lead Scoring, Pipeline Analytics, Segmentation

ASSUMPTION: These insights are based on industry standards for marketing operations roles at venture-backed B2B SaaS companies, not specifically mentioned in the job description.


๐Ÿ› ๏ธ Tools & Technologies

The role explicitly mentions experience with:

  • HubSpot (CRM and marketing automation)
  • Heap (analytics platform)
  • Clearbit (data enrichment)

Other relevant tools likely used in this role:

  • Marketing automation platforms
  • Email marketing tools
  • Data visualization tools (Tableau, Looker, Power BI)
  • CRM systems
  • ABM platforms
  • Lead scoring and routing tools

ASSUMPTION: Beyond the specifically mentioned HubSpot, Heap, and Clearbit, the additional tools listed are common in marketing operations roles but not explicitly mentioned in the job description.


๐Ÿ‘” Cultural Fit Considerations

Company Values: Innovation, technical excellence, data-driven approach, team collaboration, and growth mindset

Work Style: Fast-paced, collaborative, detail-oriented, and self-motivated. The job listing specifically mentions seeking someone with a "can-do attitude" who is a "hands-on self-starter"

Self-Assessment:

  • Do you thrive in a rapidly growing startup environment?
  • Are you comfortable balancing strategic thinking with hands-on execution?
  • Do you enjoy finding insights in data and translating them into actionable recommendations?
  • Can you work effectively across functions and build strong relationships?
  • Are you passionate about marketing technology and process optimization?

ASSUMPTION: Company values are inferred from the overall tone and focus of the job description, particularly the emphasis on technical excellence and data-driven approaches. The work style descriptors come directly from the "About You" section.


โš ๏ธ Potential Challenges

  • As a founding marketing operations role, you'll likely need to build systems and processes from scratch
  • Rapid company growth (from 25 to 60 employees in one year) suggests a fast-changing environment with evolving priorities
  • The role combines both operational and analytical responsibilities, requiring versatility
  • The in-office culture (3+ days/week) may require commuting to London
  • Working at the intersection of marketing, sales, and technology may require managing competing priorities

ASSUMPTION: These challenges are inferred based on the company stage, growth trajectory, and nature of the role as described in the listing, not explicitly stated problems.


๐Ÿ“ˆ Similar Roles Comparison

Marketing Operations Manager roles vary across organizations:

  • At large enterprises: More specialized with narrower focus areas, established processes, and larger teams
  • At mid-sized companies: Balance of strategic and tactical work with some established systems
  • At early-stage startups (like this role): Broader scope, more hands-on building of systems from scratch, and direct impact on company growth

This role is distinguished by:

  • Founding nature (building the function from the ground up)
  • Strong focus on both operations and analytics
  • Clear connection to company growth objectives
  • Emphasis on both technical capabilities and strategic thinking

ASSUMPTION: This comparison is based on standard industry patterns for marketing operations roles across different company sizes and stages.


๐Ÿ“ Sample Projects

Based on the responsibilities listed, the person in this role might work on:

  • Building and implementing a lead scoring model to better qualify prospects for sales
  • Establishing a comprehensive marketing attribution framework to measure channel effectiveness
  • Creating automated reporting dashboards that provide real-time visibility into campaign performance
  • Developing segmentation strategies to improve targeting and personalization
  • Implementing data hygiene processes to maintain database quality
  • Designing and executing lead nurturing programs for different buyer personas

ASSUMPTION: These projects are illustrative examples based on the typical responsibilities of a Marketing Operations Manager and the specific focus areas mentioned in the job description.


โ“ Key Questions to Ask During Interview

  1. What are the most immediate priorities for marketing operations in the first 90 days?
  2. How do marketing, sales, and product teams currently collaborate, and what role would marketing operations play in enhancing this alignment?
  3. What are the biggest challenges in your current marketing technology stack or data infrastructure?
  4. How does the company measure marketing success today, and how do you see attribution modeling evolving?
  5. Can you describe the ideal candidate's impact on the business after one year in this role?
  6. As you've grown from 25 to 60 people, what aspects of the company culture have you worked hardest to maintain?

ASSUMPTION: These questions are suggested based on the role type and company context but would need to be adapted for specific interviews.


๐Ÿ“Œ Disclaimer

โš ๏ธ This enhanced job description was AI-generated based on the original job listing. Information has been organized and supplemented with industry-standard insights where details were not provided. All assumptions are explicitly labeled. Applicants should verify all details directly with the employer before making decisions based on this content.


๐Ÿ“Œ Next Steps for Applicants

  1. Research Encord thoroughly: Understand their AI infrastructure focus, market position, and how they address data quality challenges for AI applications
  2. Tailor your resume and LinkedIn profile: Include key terms like "Marketing Operations," "HubSpot," "Pipeline Analytics," and other ATS keywords identified above
  3. Prepare your marketing operations portfolio: Collect specific examples of campaigns managed, automation workflows built, and analytics dashboards created
  4. Quantify your impact: Prepare metrics that demonstrate your contribution to marketing efficiency, lead quality, and revenue impact
  5. Develop pointed questions: Prepare thoughtful questions about Encord's marketing technology stack, data challenges, and growth plans
  6. Consider your narrative: Be ready to explain why you're interested in an AI infrastructure company and how your marketing operations expertise can help them scale