Retail Clothing Brand Ambassador - Tailored Clothing, Hillsdale - Full Time

📌 Core Information

🔹 Job Title: Retail Clothing Brand Ambassador - Tailored Clothing, Hillsdale - Full Time

🔹 Company: Macy's Jobs

🔹 Location: San Mateo, California, United States

🔹 Job Type: On-site

🔹 Category: 🤳 Influencer Marketing, 🎨 Brand & Creative Marketing

🔹 Date Posted: Thu Mar 27 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Driving sales through customer engagement and product knowledge
• Cultivating a loyal customer base to generate repeated sales
• Communicating customer insights to management and vendors
• Implementing merchandising strategies effectively

ASSUMPTION: This role involves actively engaging with customers to promote brand products, requiring proactive customer service and salesmanship given the retail-based location.

📋 Key Responsibilities

✅ Provide an exceptional customer experience prioritizing the customer's needs

✅ Greet, recommend products, and upsell to enhance customer purchases

✅ Serve as a liaison between vendors and store leadership

✅ Maintain an organized and well-signed sales floor

✅ Plan and lead customer-centric vendor-sponsored events

✅ Utilize Macy’s sales systems to complete transactions warmly

✅ Foster a respectful and inclusive work environment

ASSUMPTION: Responsibilities imply a combination of direct customer interaction and strategic relationship management with stakeholders.

🎯 Required Qualifications

Education: Not specified

Experience: Minimum 1 year of previous selling or retail experience required

Required Skills:

• Customer Service
• Sales
• Communication

Preferred Skills:

• Event Planning
• Technical Proficiency

ASSUMPTION: Skills are focused on effective communication with customers and the ability to manage retail sales strategy.

💰 Compensation & Benefits

Salary Range: Not specified, likely competitive for the market

Benefits:

• Health and wellness coverage
• 401(k) match
• Merchandise discounts

Working Hours: 40 hours per week with flexible scheduling needs

ASSUMPTION: Benefits suggest a commitment to employee well-being and financial planning support.

📌 Applicant Insights

🔍 Company Context

Industry: Retail, with an emphasis on providing high-quality fashion

Company Size: Over 10,001 employees, indicating a large organization with structured processes

Founded: 1858, signifying longstanding industry presence

Company Description:

• Operates in over 640 locations and online platforms
• Known for high-profile events like Macy’s Thanksgiving Day Parade
• Involvement in community and charitable efforts

Company Specialties:

• Fashion Retail
• Event Management
• Customer Engagement

Company Website: http://www.macysjobs.com?rx_source=linkedincompanypage

ASSUMPTION: Macy’s reputation for large-scale community events may play a part in the cultural fit of this role.

📊 Role Analysis

Career Level: Early career, ideal for building sales and marketing experience

Reporting Structure: Likely reports to store or department leadership

Work Arrangement: Primarily on-site, engaging directly with customers

Growth Opportunities:

• Potential advancement to senior sales roles
• Explore career pathways in vendor management
• Access to leadership development programs

ASSUMPTION: Opportunities for growth are grounded in performance and customer engagement effectiveness.

🌍 Location & Work Environment

Office Type: Retail space focused on customer interaction and product display

Office Location(s): In-store at Macy's Hillsdale, San Mateo, CA

Geographic Context:

• Located within a bustling retail area in San Mateo
• Proximity to major transportation hubs
• Contributes to a diverse customer base

Work Schedule: Varied shifts including evenings, weekends, and holidays

ASSUMPTION: The dynamic retail environment demands flexibility in schedule to meet diverse customer needs.

💼 Interview & Application Insights

Typical Process:

• Initial application review and resume screening
• Phone or video interview with HR or recruiter
• In-person interview with store management

Key Assessment Areas:

• Sales acumen and customer service ability
• Communication and interpersonal skills
• Attitude and aptitude for brand representation

Application Tips:

• Highlight any previous sales and retail experiences
• Demonstrate understanding of Macy’s brand culture
• Emphasize flexibility and customer service focus

ATS Keywords: Customer service, sales, retail experience, brand ambassador, merchandising

ASSUMPTION: A successful application will reflect a strong alignment with Macy's customer-first philosophy.

🛠️ Tools & Technologies

• Macy's proprietary point of sale systems
• Handheld electronic equipment
• Radio frequency devices for inventory management

ASSUMPTION: Familiarity with technology will be advantageous in ensuring smooth in-store transactions.

👔 Cultural Fit Considerations

Company Values:

• Innovation and tradition
• Community involvement
• Diversity and inclusion

Work Style:

• Customer-focused
• Collaborative and team-oriented
• Dynamic and flexible approach

Self-Assessment Questions:

• Am I enthusiastic about connecting with customers?
• Do I possess skills for managing dynamic retail environments?
• How do I adapt to different sales strategies?

ASSUMPTION: A candidate aligned with these values will likely thrive in Macy's inclusive and dynamic environment.

⚠️ Potential Challenges

• Navigating varied customer demands
• Maintaining sales performance in a busy retail space
• Learning and utilizing multiple sales platforms
• Working irregular hours, including holidays

ASSUMPTION: Coping strategies such as flexibility and proactive time management are crucial for overcoming these challenges.

📈 Similar Roles Comparison

• Involves more direct vendor interaction compared to traditional retail roles
• Focus on building a brand-specific clientele
• Event planning is a significant aspect of the role

ASSUMPTION: Understanding competition roles helps highlight Macy’s unique emphasis on customer engagement and brand representation.

📝 Sample Projects

• Planning and executing a store-wide vendor sales event
• Developing a customer retention strategy for repeat purchasing
• Organizing a brand-focused workshop or seminar for customers

ASSUMPTION: Sample projects provide context for potential responsibilities and success indicators in the role.

❓ Key Questions to Ask During Interview

• What does a typical day look like for a Brand Ambassador here?
• How does Macy’s support professional growth within this role?
• What are the key performance metrics for this position?
• How important are brand relationships to Macy’s sales strategy?
• What tools and resources are available for engaging customers effectively?

ASSUMPTION: These questions aim to clarify job expectations and align aspirations with company goals.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant sales and customer service experience
• Prepare for a potential phone screening with HR
• Practice discussing your customer engagement strategies
• Check store locations to be aware of logistics

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.