In-Studio Casino Dealer- Overnight ONLY 11pm-7am (Customer Service / Receptionist Alternative)

📌 Core Information

🔹 Job Title: In-Studio Casino Dealer- Overnight ONLY 11pm-7am (Customer Service / Receptionist Alternative)

🔹 Company: Evolution

🔹 Location: Philadelphia, Pennsylvania, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Hosting online casino games in a digital studio environment
• Interacting with virtual players through live streaming
• Adhering to overnight working hours (11pm-7am)
• Ensuring a fun and engaging experience for players

ASSUMPTION: It is assumed that the role will involve working with sophisticated broadcasting equipment, and candidates should be adaptive to a dynamic and fast-paced environment due to the nature of the entertainment industry.

📋 Key Responsibilities

✅ Host live casino games such as Blackjack, Roulette, and Baccarat

✅ Follow screen prompts and interact with live-streaming players

✅ Ensure games run smoothly using internal systems for gaming integrity

✅ Maintain a professional and engaging presence on camera

ASSUMPTION: Additional responsibilities may include participating in marketing activities or training sessions, as the role is closely tied to customer engagement and service excellence.

🎯 Required Qualifications

Education: Not specified (high energy and customer service orientation prioritized)

Experience: 1-2 years in a service-oriented role

Required Skills:

• High energy and customer service attitude
• Excellent communication and interpersonal skills
• Ability to follow scripted prompts and engage a digital audience

Preferred Skills:

• Comfort with on-camera roles
• Familiarity with virtual and digital communication platforms

ASSUMPTION: A background in entertainment or hospitality related fields might be advantageous but is not mandatory.

💰 Compensation & Benefits

Salary Range: $17.25/hour+ (includes base rate and guaranteed tip rate)

Benefits:

• 15 days of paid vacation annually
• Medical, dental, and vision insurance after 90 days
• Paid breaks with potential to earn tips
• 401k Match, commuter FSA, and insurance benefits
• Centrally located modern studio environment

Working Hours: Full-time, primarily overnight shifts with weekend availability required

ASSUMPTION: The compensation package is competitive for entry-level service roles in the gaming and entertainment industry, with opportunities for financial growth through tips.

📌 Applicant Insights

🔍 Company Context

Industry: IT Services and Online Gaming

Company Size: 10,001+ employees, offering stability and diverse career pathways

Founded: 2006

Company Description:

• Leading innovator in online casino technology and products
• Operates across 30 markets with more than 25,000 employees
• Committed to diversity, innovation, and technological excellence

Company Specialties:

• Live video streaming and online gaming
• Software development and IT solutions
• Product innovation in the entertainment industry

Company Website: https://careers.evolution.com/

ASSUMPTION: Evolution is positioned as a market leader with vast resources for employee growth and development, particularly in tech-driven roles.

📊 Role Analysis

Career Level: Entry-level with opportunities for advancement based on performance

Reporting Structure: Likely to report to a team leader or shift manager

Work Arrangement: On-site within a state-of-the-art broadcast studio

Growth Opportunities:

• Possibility to move into supervisory roles
• Training and development programs for skill enhancement
• Potential to transition into different roles within the company

ASSUMPTION: The career trajectory is substantial given Evolution's broad market presence and commitment to internal promotions.

🌍 Location & Work Environment

Office Type: Modern, enclosed studio environment

Office Location(s): Philadelphia, PA with additional locations globally

Geographic Context:

• Located in a vibrant and historically rich city
• Accessible via public transportation
• Surrounded by a variety of dining and entertainment venues

Work Schedule: Overnight shifts with required weekend availability

ASSUMPTION: The work environment is highly professional and designed to offer comfort and convenience to employees balancing late-night work hours.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial screening and assessment of communication skills
• Interview with hiring manager and team lead

Key Assessment Areas:

• Ability to engage a virtual audience
• Customer service orientation and energy levels
• Adaptability to on-the-job training and feedback

Application Tips:

• Emphasize customer service and communication strengths
• Show enthusiasm for digital interaction and gaming
• Be prepared to discuss availability and willingness to work overnight shifts

ATS Keywords: Casino Dealer, Customer Service, Broadcasting, Gaming, Overnight Shifts

ASSUMPTION: The application process is streamlined for candidates with proven soft skills and a readiness to adapt to a tech-driven working style.

🛠️ Tools & Technologies

• State-of-the-art broadcasting equipment
• Gaming software and streaming platforms
• Chat and engagement tools for interacting with players

ASSUMPTION: Familiarity with common digital tools and eagerness to learn new technologies is vital for success in this role.

👔 Cultural Fit Considerations

Company Values:

• Innovation and excellence
• Diversity and inclusion
• Commitment to entertainment and customer satisfaction

Work Style:

• Flexible and open to feedback
• Team-oriented and collaboratively driven
• Highly motivated and customer-focused

Self-Assessment Questions:

• Am I comfortable performing in front of a camera?
• Do I thrive in fast-paced, technologically advanced environments?
• Can I maintain high energy levels through overnight shifts?

ASSUMPTION: Candidates who resonate with the company's dynamic and inclusive culture are likely to excel and find long-term career satisfaction at Evolution.

⚠️ Potential Challenges

• Adjusting to overnight work hours
• Maintaining ongoing engagement with virtual audiences
• Adapting quickly to new technologies and protocols
• Balancing entertainment with professionalism

ASSUMPTION: These challenges are surmountable with proper training and a proactive attitude towards continuous learning and adaptation.

📈 Similar Roles Comparison

• Similar roles may include virtual event hosts, live-streaming presenters, or digital content moderators
• Compared to on-location dealers, this role involves less direct interaction but requires high virtual engagement skills
• Offers more technological interaction opportunities than traditional reception or customer service positions

ASSUMPTION: This position uniquely combines service and entertainment, setting it apart from conventional customer service jobs and aligning more with digital engagement roles.

📝 Sample Projects

• Participating in a themed casino night event
• Leading a new game launch or demo session
• Collaborating on cross-training initiatives for new hires

ASSUMPTION: While specific projects may vary, these examples illustrate potential initiatives that capitalize on both creative and operational skills.

❓ Key Questions to Ask During Interview

• What support systems are in place for overnight employees?
• How do you measure success for an online casino dealer in this role?
• What are the potential career advancements from this position?
• How does Evolution incorporate employee feedback into its operations?
• Can you provide insight into the studio culture and daily environment?

ASSUMPTION: These questions aim to help candidates better understand the role dynamics, evaluate company culture compatibility, and assess growth potential.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant skills and experiences
• Prepare for an online video interview
• Research Evolution's history and values to align with their ethos
• Follow up with thank-you notes after interviews

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.