S

Head of Growth Marketing

Smile.io
Full-time
On-site
Canada
๐Ÿš€ Growth Marketing

Head of Growth Marketing

๐Ÿ“Œ Core Information

๐Ÿ”น Job Title: Head of Growth Marketing

๐Ÿ”น Company: Smile.io

๐Ÿ”น Location: Canada

๐Ÿ”น Job Type: Full-time

๐Ÿ”น Category: ๐Ÿš€ Growth Marketing


๐Ÿ“Œ Essential Job Details

๐Ÿš€ Job Overview

As the Head of Growth Marketing at Smile.io, you'll lead the company's growth strategy to drive user acquisition, retention, and revenue expansion across all digital channels. This senior leadership role requires a strategic marketer who excels in data-driven decision-making, performance marketing, and growth experimentation. You'll work directly with content, product, sales, and executive teams to develop and execute high-impact marketing campaigns that generate qualified installs, leads, and sales conversations for Smile's loyalty program platform.

ASSUMPTION: Based on the description, this appears to be a senior leadership position that reports directly to C-level executives, given the collaboration mentioned with the CEO, COO, and CPO.


๐Ÿ“‹ Key Responsibilities

  • โœ… Develop and execute comprehensive growth marketing strategies focused on Smile Plus installs, leads, and sales conversations
  • โœ… Run high-impact campaigns across multiple digital channels (organic, paid media, SEO, events, email marketing)
  • โœ… Design and implement experiments to optimize conversion funnels
  • โœ… Identify growth opportunities with existing channels and explore potential new profitable channels
  • โœ… Partner with Product, Sales, Content, and Data teams to coordinate efforts for desired results
  • โœ… Collaborate with Head of Content, CEO, COO, and CPO to align on messaging
  • โœ… Focus on optimizing organic and paid channels for maximum growth
  • โœ… Own and report on key growth metrics and KPIs (qualified installs, leads, conversations)
  • โœ… Regularly analyze campaign performance and ROI
  • โœ… Make data-driven adjustments to maximize campaign effectiveness

๐ŸŽฏ Required Qualifications

Education: Not specified

Experience: Proven track record in growth marketing, preferably within SaaS or eCommerce

Skills:

  • Expertise in driving installs, leads, or meeting bookings via digital channels (PPC, SEO, app store optimization, email marketing, social media)
  • Familiarity with modern marketing tools
  • Strong analytical skills with experience interpreting data to inform marketing decisions
  • Ability to lead digital marketing campaigns with focus on optimizing growth metrics
  • Strong collaboration skills to work effectively across departments
  • Self-motivated, adaptable, and results-driven approach
  • Proactive approach to challenges

ASSUMPTION: While no specific education requirements are mentioned, this senior role likely requires a bachelor's degree in Marketing, Business, or related field, with possibly 7+ years of marketing experience including leadership roles, based on industry standards for Head-level positions.


๐Ÿ’ฐ Compensation & Benefits

Salary Range: Not specified

Benefits: Not specified

Industry Comparison: Head of Growth Marketing roles in Canada typically offer competitive compensation packages in the range of CAD 120,000-180,000 annually, depending on location, company size, and experience level.

ASSUMPTION: This salary estimate is based on industry standards for similar senior marketing roles in Canada's technology sector, specifically for SaaS companies at Smile.io's stage of development. The company likely offers competitive benefits typical in the Canadian tech industry such as health insurance, retirement plans, and potential equity, but these are not explicitly mentioned.


๐Ÿ“Œ Applicant Insights

๐Ÿ” Company Context

Industry Position: Smile.io is described as "the world's largest provider of loyalty programs," serving over 100,000 eCommerce merchants globally. They appear to be a market leader in the customer loyalty/rewards program space for online retailers.

Company Size: Not specified, but the description mentions a "globally distributed team" serving 100,000+ merchants.

Company Stage: Based on the merchant base and global presence, Smile.io appears to be in a growth/scaling stage.

ASSUMPTION: Based on the scale of 100,000+ merchants, Smile.io is likely a medium to large-sized company with established market presence. The company appears to be past startup phase and in a growth/scaling stage with a focus on expanding its plus-tier offerings.


๐Ÿ“Š Role Analysis

Career Level: Senior leadership position

Reporting Structure: Likely reporting to C-level executives (CEO, COO, CPO mentioned as direct collaborators)

Team Size/Composition: Not specified, but likely managing a growth marketing team

Growth Opportunities: Potential pathway to CMO or other executive marketing roles; opportunity to drive significant business impact at a growing global company

ASSUMPTION: Given the title "Head of" and the collaborative relationships with C-suite executives, this role likely has significant management responsibilities and is positioned as a senior leadership role. The position probably includes oversight of growth marketing specialists and managers, though team size isn't explicitly stated.


๐ŸŒ Location & Work Environment

Office Type: Likely remote or hybrid, as the company mentions a "globally distributed team"

Geographic Context: Canada has several strong tech hubs including Toronto, Vancouver, and Montreal with growing SaaS ecosystems

Work Schedule: Not specified, likely standard full-time hours with potential flexibility

Regional Considerations: Canada offers strong work-life balance, comprehensive healthcare, and a supportive tech community

ASSUMPTION: The "globally distributed team" reference suggests flexible working arrangements, potentially remote-first or hybrid. The company culture details mentioning "growth and collaboration" also suggest a supportive, potentially flexible work environment.


๐Ÿ’ผ Interview & Application Insights

Typical Process: For senior marketing roles, expect initial screening, 1-2 interviews with marketing leadership, a potential case study or marketing plan presentation, and final rounds with executive leadership

Key Assessment Areas: Growth strategy development, analytical capabilities, campaign performance history, leadership experience, collaborative skills, and strategic thinking

Application Tips: Highlight quantifiable growth results from previous roles, demonstrate expertise across multiple marketing channels, and showcase data-driven decision making with specific examples

ATS Keywords: growth marketing, user acquisition, retention, revenue expansion, digital channels, performance marketing, data-driven, analytics, campaign management, SEO, PPC, conversion optimization, SaaS marketing, eCommerce

ASSUMPTION: These insights are based on standard industry practices for senior marketing roles in SaaS companies rather than specific details from Smile.io's hiring process.


๐Ÿ› ๏ธ Tools & Technologies

While specific tools aren't mentioned, a Head of Growth Marketing at a SaaS company typically works with:

  • Marketing automation platforms (HubSpot, Marketo)
  • Analytics tools (Google Analytics, Mixpanel, Amplitude)
  • Ad platforms (Google Ads, Meta Ads, LinkedIn)
  • SEO tools (Ahrefs, SEMrush, Moz)
  • CRM software (Salesforce)
  • Email marketing platforms (Mailchimp, Klaviyo)
  • A/B testing tools (Optimizely, VWO)
  • Project management software (Asana, Monday.com, Jira)

ASSUMPTION: These tools represent industry-standard marketing technology for SaaS/eCommerce companies focused on growth. The listing doesn't specify particular tools, so this list represents typical technologies used in similar roles.


๐Ÿ‘” Cultural Fit Considerations

Company Values: The job listing mentions a culture that "fosters growth and collaboration" with a team that's "in a constant state of evolution" and "here to support each other's growth."

Work Style: Collaborative, growth-focused, and supportive environment with emphasis on continuous evolution

Self-Assessment: Consider whether you thrive in:

  • Collaborative environments requiring cross-functional partnerships
  • Data-driven decision making processes
  • Fast-evolving organizations where adaptation is essential
  • Results-focused cultures that measure impact through metrics
  • Roles requiring both strategic vision and hands-on execution

ASSUMPTION: The brief culture description suggests an emphasis on continuous improvement, adaptability, and collaboration. I've inferred that data-driven approaches and results-orientation are also valued based on the role requirements.


โš ๏ธ Potential Challenges

  • Balancing strategic leadership with hands-on execution across multiple marketing channels
  • Coordinating with multiple departments (Product, Sales, Content, Data) may require strong alignment skills
  • Responsibility for driving concrete results (installs, leads, conversations) may create performance pressure
  • Managing growth experiments while simultaneously maintaining existing channel performance
  • Reporting directly to executive leadership (CEO, COO, CPO) may come with high visibility and expectations

ASSUMPTION: These potential challenges are inferred from the breadth of responsibilities in the job description and the senior nature of the role. The need to balance multiple priorities and work across departments while delivering measurable results could present natural challenges.


๐Ÿ“ˆ Similar Roles Comparison

The Head of Growth Marketing at Smile.io differs from similar roles in these ways:

  • vs. VP of Marketing: More hands-on with growth tactics and channel optimization; typically less focus on brand/PR
  • vs. Digital Marketing Director: More strategic with specific focus on growth metrics rather than general digital presence
  • vs. Growth Hacker: More senior leadership responsibility and cross-functional collaboration; less tactical
  • vs. Marketing Operations Leader: More focused on acquisition and conversion than marketing infrastructure
  • vs. CMO: More specialized in growth/performance marketing with less overall marketing department responsibility

ASSUMPTION: This comparison is based on standard industry role definitions and how the Head of Growth Marketing position is described in this specific listing.


๐Ÿ“ Sample Projects

Based on the job description, someone in this role might work on:

  • Designing and implementing a multi-channel campaign to increase Smile Plus installs by 30% quarter-over-quarter
  • Creating an SEO strategy to improve organic traffic to high-intent landing pages
  • Developing a lead nurturing email sequence to convert free users to paid Smile Plus users
  • Optimizing the conversion funnel from website visit to sales conversation with A/B testing
  • Building a comprehensive dashboard to track and report on key growth metrics across channels
  • Identifying and testing new acquisition channels to diversify the marketing mix

ASSUMPTION: These project examples are illustrative and based on the responsibilities outlined in the job listing, particularly around driving Smile Plus installs, leads, and sales conversations.


โ“ Key Questions to Ask During Interview

  1. What are the specific growth targets for Smile Plus installs, leads, and sales conversations in the next 12 months?
  2. How is the growth marketing team currently structured, and what resources would be available to execute on the strategy?
  3. What marketing channels have been most effective so far, and which ones do you believe have untapped potential?
  4. How do Product, Sales, Content, and Data teams currently collaborate on growth initiatives?
  5. What are the biggest challenges the company faces in scaling growth marketing efforts?
  6. How does Smile.io measure success for growth marketing beyond the standard metrics mentioned?

ASSUMPTION: These questions are suggestions based on the role description and would need to be adapted to specific interview contexts and your personal priorities.


๐Ÿ“Œ Disclaimer

โš ๏ธ This enhanced job description was AI-generated based on the original job listing. Information has been organized and supplemented with industry-standard insights where details were not provided. All assumptions are explicitly labeled. Applicants should verify all details directly with the employer before making decisions based on this content.


๐Ÿ“Œ Next Steps for Applicants

  1. Customize your resume: Highlight your experience with growth marketing strategies, digital channel optimization, and data-driven decision making. Include specific metrics and results from previous campaigns.
  2. Optimize for ATS: Include key terms like "growth marketing," "user acquisition," "retention," "digital channels," "performance marketing," "analytics," and "campaign management" in your resume.
  3. Prepare a growth case study: Have a clear example ready of how you've driven significant growth in a previous role, with metrics to support it.
  4. Research Smile.io deeply: Understand their product, target market, and competitive positioning to speak knowledgeably about potential growth strategies.
  5. Connect with team members: Reach out to current Smile.io marketing team members on LinkedIn to learn more about the company culture and challenges.
  6. Prepare thoughtful questions: Demonstrate your strategic thinking by asking insightful questions about their growth challenges and opportunities.