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Existing Customer Marketing Execution VP

Citi
Full-time
On-site
Wilmington, Delaware, United States
🌟 Customer Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Existing Customer Marketing Execution VP

πŸ”Ή Company: Citi

πŸ”Ή Location: Schaumburg, Illinois, United States

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: April 3, 2025

πŸ”Ή Experience Level: 6-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Driving customer engagement and loyalty through marketing strategies
  • Collaborating with cross-functional teams to develop and execute campaigns
  • Managing channel integration and ensuring campaign integrity
  • Making data-driven decisions and recommendations

ASSUMPTION: This role requires a strategic mindset, strong project management skills, and the ability to thrive in a fast-paced environment.

πŸ“‹ Key Responsibilities

βœ… Develop and execute marketing campaigns to drive customer engagement and loyalty

βœ… Collaborate with internal teams to create campaign strategy and plans

βœ… Ensure marketing campaigns are designed and executed flawlessly to meet business goals

βœ… Manage internal legal and creative reviews and approvals for marketing campaigns

βœ… Assess risk and ensure compliance with applicable laws, rules, and regulations

βœ… Identify and manage issues to resolution

ASSUMPTION: This role involves a high degree of multitasking and requires strong organizational skills to manage multiple projects simultaneously.

🎯 Required Qualifications

Education: Bachelor’s/University degree, Master’s degree preferred

Experience: 6-10 years of experience in Marketing and retail bank/financial services industry

Required Skills:

  • Advanced project management skills
  • Attention to detail
  • Strong communication and problem-solving skills
  • Creative problem-solving and sense of ownership
  • Solid communication, presentation, and project management skills
  • Experience working with cross-functional teams and creative agencies
  • Experience managing multi-channel marketing campaigns end-to-end

Preferred Skills:

  • Experience in a similar role within the financial services industry

ASSUMPTION: Candidates with experience in marketing within the financial services industry will have a strong advantage in this role.

πŸ’° Compensation & Benefits

Salary Range: $114,720.00 - $172,080.00 per year

Benefits:

  • Medical, dental, and vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off packages, including vacation, sick leave, and paid holidays

Working Hours: Full-time, typically 40 hours per week

ASSUMPTION: The salary range provided is based on industry standards for similar roles and experience levels in the financial services industry.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Financial Services. Citi is a global bank with a history of over 200 years, providing a wide range of financial services to clients worldwide.

Company Size: 10,001+ employees. Citi is a large, established organization with a global presence.

Founded: 1812. Citi has a long history and extensive experience in the financial services industry.

Company Description:

  • Citi's mission is to serve as a trusted partner to its clients by responsibly providing financial services that enable growth and economic progress.
  • Citi's core activities include safeguarding assets, lending money, making payments, and accessing the capital markets on behalf of its clients.
  • Citi is committed to privacy and has a strong focus on responsible business practices.

Company Specialties:

  • Banking
  • Commercial Banking
  • Investment Banking
  • Wealth Management
  • Credit Cards
  • Capital Markets
  • Equity and Fixed Income Research
  • Consumer Lending
  • Cash Management
  • Transaction Services

Company Website: Citi Group

ASSUMPTION: Citi's extensive experience and global presence provide a stable and well-established environment for employees.

πŸ“Š Role Analysis

Career Level: Mid-level to senior-level management role within the marketing department.

Reporting Structure: This role reports directly to the head of the Existing Customer Marketing team.

Work Arrangement: On-site, full-time position with a typical workweek of 40 hours.

Growth Opportunities:

  • Potential advancement to a senior-level or director role within the marketing department.
  • Expansion of responsibilities to include additional regions or product lines.
  • Opportunities to gain experience in different aspects of marketing or related fields.

ASSUMPTION: Citi's large size and diverse range of products and services provide ample opportunities for career growth and development.

🌍 Location & Work Environment

Office Type: Corporate headquarters with a professional and collaborative work environment.

Office Location(s): Schaumburg, Illinois, United States

Geographic Context:

  • Schaumburg is a suburb of Chicago, Illinois, with a population of approximately 75,000 people.
  • The area offers a mix of urban and suburban living with easy access to Chicago's amenities.
  • Illinois is centrally located in the United States, providing convenient access to major transportation hubs.

Work Schedule: Full-time, typically 40 hours per week with some flexibility for remote work or adjusted hours as needed.

ASSUMPTION: The Schaumburg location offers a convenient and comfortable work environment with easy access to Chicago's cultural and recreational opportunities.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with a member of the HR team
  • On-site or virtual interview with the hiring manager and potential team members
  • Final round interview with senior leadership

Key Assessment Areas:

  • Marketing strategy and campaign development
  • Project management and organizational skills
  • Communication and presentation skills
  • Problem-solving and analytical skills
  • Cultural fit and alignment with Citi's values

Application Tips:

  • Tailor your resume and cover letter to highlight relevant marketing experience and skills
  • Prepare for behavioral and situational interview questions that focus on your problem-solving skills and experience with marketing campaigns
  • Research Citi's marketing strategies and recent campaigns to demonstrate your knowledge of the company and industry

ATS Keywords: Marketing strategy, campaign development, project management, communication, presentation, problem-solving, analytics, customer engagement, loyalty, channel integration, risk assessment, compliance

ASSUMPTION: Citi's application process is designed to assess candidates' skills and cultural fit for the role and the organization.

πŸ› οΈ Tools & Technologies

  • Marketing automation platforms (e.g., Marketo, HubSpot)
  • Customer relationship management (CRM) software (e.g., Salesforce, Microsoft Dynamics)
  • Data analysis and visualization tools (e.g., Excel, Tableau)
  • Project management tools (e.g., Asana, Trello)
  • Collaboration and communication tools (e.g., Microsoft Office Suite, Google Workspace)

ASSUMPTION: The specific tools and technologies used may vary depending on the team and project requirements.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Client Centricity
  • Responsibility
  • Integrity
  • Respect
  • Excellence
  • Teamwork

Work Style:

  • Collaborative and team-oriented
  • Fast-paced and dynamic
  • Results-driven and focused on achieving business goals
  • Data-driven and analytical

Self-Assessment Questions:

  • How do you approach balancing the need for creativity with the requirement for compliance in marketing campaigns?
  • How do you prioritize and manage multiple projects and deadlines effectively?
  • How do you ensure that marketing campaigns are designed and executed flawlessly to meet business goals?

ASSUMPTION: Citi values candidates who are able to thrive in a fast-paced, collaborative environment and who demonstrate a strong commitment to client centricity and excellence.

⚠️ Potential Challenges

  • Managing multiple projects and deadlines simultaneously
  • Balancing creativity with compliance in marketing campaigns
  • Working in a fast-paced and dynamic environment
  • Navigating a large, global organization with diverse teams and stakeholders

ASSUMPTION: These challenges require strong organizational skills, adaptability, and the ability to thrive in a dynamic work environment.

πŸ“ˆ Similar Roles Comparison

  • This role is unique in its focus on channel integration and ensuring campaign integrity within the existing customer marketing team.
  • Similar roles in other organizations may have a broader focus on campaign development and execution without the specific channel integration responsibilities.
  • Career progression in this role may lead to senior-level or director positions within the marketing department or related fields.

ASSUMPTION: This role offers a unique opportunity to gain experience in channel integration and campaign execution within the existing customer marketing team.

πŸ“ Sample Projects

  • Developing and executing a multi-channel marketing campaign to drive customer engagement and loyalty
  • Managing the channel integration process for a new product launch
  • Conducting a competitive analysis and developing a marketing strategy to differentiate Citi's offerings

ASSUMPTION: These projects demonstrate the range of responsibilities and skills required for this role.

❓ Key Questions to Ask During Interview

  • How does this role fit into the overall marketing strategy for existing customers?
  • What are the key priorities for this role in the first 30-60-90 days?
  • How does the marketing team collaborate with other departments, such as product, sales, and customer service?
  • What opportunities are there for professional development and growth within the marketing department or related fields?
  • How does Citi support work-life balance for its employees?

ASSUMPTION: These questions will help you better understand the role, the team, and the company culture.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant marketing experience and skills
  • Prepare for behavioral and situational interview questions that focus on your problem-solving skills and experience with marketing campaigns
  • Research Citi's marketing strategies and recent campaigns to demonstrate your knowledge of the company and industry
  • Follow up with the hiring manager one week after your interview to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.