Field Marketing Manager
Mid-level Event Marketing role at Decagon. London · full-time · £110,000–£135,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Own the EMEA events calendar end to end, from planning to strategy to what happens after each event
- Run trade shows, executive dinners, hosted gatherings and community activations
- Work with the EMEA sales team to target the right accounts and show up at the right events
- Build the post-event follow-up motion so leads get captured and worked
- Report on pipeline, ROI and lead conversion, then use that data to steer future spend
What you bring
- Five to seven years in field or event marketing at a B2B company
- Hands-on EMEA event experience, with a feel for how markets vary across the region
- Commercial thinking and willingness to be measured against a pipeline number
- A track record of turning single events into repeatable programs
- Comfort juggling several programs at once in an unsettled, fast-moving setup
Who this fits
This is the first EMEA field marketing hire, so it suits someone who can build a program from scratch rather than inherit one. The role is onsite in London and expects travel up to 40% across EMEA plus occasional US trips. You should be at ease owning a number and operating where things aren't fully defined yet.
From the employer
About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.
About the Role
We're looking for our first field marketing manager in EMEA. This person will own end-to-end event management across trade shows, field events, executive dinners, and community activations
In this role, you will
Build and own the EMEA events calendar, from strategy through execution to post-event follow-up
Partner closely with the EMEA sales team to ensure targeting of the right accounts and presence at the right events
Plan and execute a range of event formats including trade shows, executive dinners, hosted events, and community activations
Develop and manage the post-event follow-up motion to ensure leads are captured and actioned
Track and report on pipeline, ROI, and lead conversion metrics
Use event performance data to inform investment decisions and continuously improve the events program
Your background looks something like this
5–7 years of field or event marketing experience at a B2B company
Experience owning events in EMEA, you understand how markets differ across the region and can adapt
Strong commercial instincts, comfortable being held to a pipeline number
The ability to run multiple programs at once without dropping the ball
Experience turning one-off events into repeatable programs
Comfort working in a fast-moving environment where things aren't always figured out yet
Willingness to travel up to 40% across EMEA and occasionally to the US
Benefits
We proudly offer the following benefits for our full-time employees:
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension)
Parental Leave
Fertility and family building benefits through Carrot
Monthly stipend to support your wellness, lifestyle, and work-life balance
Daily lunches and snacks in the office to keep you at your best
Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.