Ben & Jerry’s EU & ANZ Assistant Marketing Operations Manager

📌 Core Information

🔹 Job Title: Ben & Jerry’s EU & ANZ Assistant Marketing Operations Manager

🔹 Company: Unilever

🔹 Location: Ben&Jerrys Datchet, United Kingdom

🔹 Job Type: Full-Time

🔹 Category: Marketing

🔹 Date Posted: 2025-04-14

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Managing European codes/artwork portfolio for Ben & Jerry’s
• Facilitating annual portfolio review process
• Coordinating annual artwork season for smooth deployment
• Expanding skills and scope beyond European countries
• Collaborating with cross-functional teams and stakeholders

ASSUMPTION: This role requires a strong understanding of marketing operations and a keen eye for detail to manage the brand's portfolio effectively.

📋 Key Responsibilities

✅ Manage and maintain the brand's product codes and approved artwork portfolio

✅ Facilitate the annual portfolio review process, leading discussions with relevant teams

✅ Coordinate the annual artwork season, ensuring timely and full deployment of updates

✅ Arrange for product codes via Prisma tool and coordinate artwork management in Blue

✅ Wear the "Artwork Production Specialist" hat when needed, supporting Artwork Excellence

✅ Expand skills and scope beyond European countries, helping to set efficient operations for Asia and Australia

ASSUMPTION: This role involves a high level of organization, attention to detail, and strong communication skills to manage multiple projects and stakeholders effectively.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field (e.g., Marketing, Business, or a related discipline)

Experience: 2-5 years of relevant experience in data, process management, or a similar role

Required Skills:

• Excellent computer literacy, especially advanced MS Excel skills
• Experience with systems such as Blue, SAP, CRM, Prisma, or SalesForce
• Project management experience
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to understand business interdependencies and build effective relationships

Preferred Skills:

• Experience in the ice cream or food industry
• Fluency in additional languages

ASSUMPTION: While not explicitly stated, a strong understanding of the ice cream industry and relevant marketing operations processes would be beneficial for this role.

💰 Compensation & Benefits

Salary Range: £35,000 - £45,000 per annum (based on industry standards for a role of this level and location)

Benefits:

• Annual bonus
• Subsidised gym membership
• Discounted staff shop
• Shares

Working Hours: Full-time, hybrid working environment with flexible working options available

ASSUMPTION: The salary range provided is an estimate based on industry standards for a role of this level and location. Actual salary may vary based on individual qualifications and experience.

📌 Applicant Insights

🔍 Company Context

Industry: Consumer Goods, specifically Ice Cream and Frozen Desserts

Company Size: 10,001+ employees (Global), with a large presence in the UK

Founded: 1872 (as Unilever), with Ben & Jerry’s founded in 1978 and acquired in 2000

Company Description:

• Unilever is a multinational consumer goods company with a portfolio ranging from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos, and everyday household care products
• The company produces world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s, and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club, and Dermalogica
• Unilever promotes innovation, big and small, to make their business win and grow, and believes in business as a force for good

Company Specialties:

• Consumer Goods
• Food
• Home Care
• Personal Care
• Refreshments
• Marketing & Advertising
• Retail
• Purpose
• FMCG
• Digital
• Ice Cream
• Nutrition
• Sustainability
• Beauty & Wellbeing
• Innovation
• Careers

Company Website: www.unilever.com

ASSUMPTION: Unilever is a large, multinational company with a strong presence in the UK and globally. This role will involve working closely with various teams and stakeholders within the organization.

📊 Role Analysis

Career Level: Mid-level, with opportunities for growth and expansion of responsibilities

Reporting Structure: This role reports directly to the IC MKT Operations team and works closely with the Ben & Jerry’s brand innovation team

Work Arrangement: Hybrid working environment, with a mix of on-site and remote work

Growth Opportunities:

• Expanding skills and scope beyond European countries
• Gaining experience in cross-functional team collaboration and stakeholder management
• Potential for career progression within the marketing operations or broader Unilever organization

ASSUMPTION: This role offers opportunities for growth and development within a large, multinational organization with a strong brand portfolio.

🌍 Location & Work Environment

Office Type: Hybrid, with a mix of on-site and remote work

Office Location(s): Ben&Jerrys Datchet, United Kingdom

Geographic Context:

• The United Kingdom has a temperate maritime climate, with mild winters and cool summers
• Ben&Jerrys Datchet is located in the South East of England, approximately 20 miles west of London
• The area offers a mix of urban and rural environments, with easy access to both London and the countryside

Work Schedule: Full-time, with flexible working options available

ASSUMPTION: The hybrid work arrangement and flexible working options provide a good work-life balance for employees, while the location offers easy access to both urban and rural environments.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• On-site or virtual interview with the hiring manager
• Final round interview with key stakeholders
• Background check and offer

Key Assessment Areas:

• Problem-solving skills and ability to manage multiple projects
• Attention to detail and strong organizational skills
• Excellent communication and interpersonal skills
• Understanding of marketing operations and relevant industry experience
• Ability to work effectively in a hybrid work environment

Application Tips:

• Tailor your resume and cover letter to highlight relevant skills and experience for this role
• Demonstrate your understanding of the ice cream industry and marketing operations processes
• Showcase your problem-solving skills and ability to manage multiple projects
• Prepare for behavioral and situational interview questions that focus on your skills and experience
• Follow up with the hiring manager after the interview to express your interest in the role

ATS Keywords: Marketing Operations, Portfolio Management, Artwork Management, Project Management, Data Analysis, MS Excel, Systems Experience, Cross-Functional Teams, Stakeholder Management

ASSUMPTION: The interview process will focus on assessing the candidate's skills and experience in marketing operations, as well as their ability to work effectively in a hybrid work environment.

🛠️ Tools & Technologies

• MS Excel
• Blue
• SAP
• CRM
• Prisma
• SalesForce

ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role, as they are commonly used in marketing operations and project management.

👔 Cultural Fit Considerations

Company Values:

• Our Purpose: To make sustainable living commonplace
• Our Values: Values-led, Responsible, Innovative, Customer-driven, Trusted, Performance-driven
• Our Behaviors: Act like an owner, Collaborate, Take initiative, Show passion, Be open, Be inclusive, Be respectful

Work Style:

• Unilever promotes a hybrid working environment, with a mix of on-site and remote work
• The company encourages a flexible and agile work style, with a focus on delivering results
• Unilever values diversity and inclusion, promoting a culture of belonging and respect

Self-Assessment Questions:

• Do you align with Unilever's purpose and values?
• Are you comfortable working in a hybrid work environment?
• Do you have a customer-driven mindset and a passion for delivering results?

ASSUMPTION: Unilever values a diverse and inclusive work environment, with a strong focus on collaboration and customer-driven results.

⚠️ Potential Challenges

• Managing a large portfolio of products and artwork can be complex and time-consuming
• Collaborating with multiple teams and stakeholders can be challenging, requiring strong communication and project management skills
• The hybrid work environment may present unique challenges, such as maintaining productivity and work-life balance
• Working in the ice cream industry may require occasional travel and flexibility in working hours

ASSUMPTION: This role presents unique challenges that require strong organizational skills, attention to detail, and the ability to work effectively in a hybrid work environment.

📈 Similar Roles Comparison

• This role is unique in its focus on marketing operations for the Ben & Jerry’s brand within the Unilever organization
• Similar roles in other organizations may have a broader focus on marketing or brand management, rather than marketing operations
• Career progression in this role may lead to opportunities in marketing operations, brand management, or other related fields within the Unilever organization

ASSUMPTION: This role offers a unique opportunity to gain experience in marketing operations for a well-known ice cream brand within a large, multinational organization.

📝 Sample Projects

• Managing the annual artwork season for Ben & Jerry’s, ensuring smooth deployment of updates across multiple countries
• Facilitating the annual portfolio review process, leading discussions with cross-functional teams to optimize the brand's product portfolio
• Expanding skills and scope beyond European countries, helping to set efficient operations for Asia and Australia

ASSUMPTION: These projects provide an opportunity to gain experience in marketing operations, project management, and cross-functional team collaboration.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 30 days?
• How does this role fit into the broader marketing operations team and the Unilever organization?
• What opportunities are there for growth and development within this role and the Unilever organization?
• How does Unilever support work-life balance and employee well-being in a hybrid work environment?
• What are the key challenges facing the Ben & Jerry’s brand, and how can this role contribute to addressing them?

ASSUMPTION: These questions provide an opportunity to gain insight into the role's priorities, fit within the organization, and potential for growth and development.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight relevant skills and experience for this role
• Prepare for behavioral and situational interview questions that focus on your skills and experience
• Follow up with the hiring manager after the interview to express your interest in the role
• If selected, complete the background check process and await the offer

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.