Account Manager Regions Italy (They/She/Him)

📌 Core Information

🔹 Job Title: Account Manager Regions Italy (They/She/Him)

🔹 Company: Glovo

🔹 Location: Milan, Lombardy, Italy

🔹 Job Type: On-site

🔹 Category: 💼 Account Management

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: Hybrid

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Developing partnerships with top accounts in Milan
• Taking ownership of business strategy and execution for city and partners
• Collaborating with internal departments for strategic solutions
• Enhancing growth and profitability for both partners and Glovo

ASSUMPTION: The role involves strategic oversight and hands-on partnership management, with an expectation to drive city-specific initiatives.

📋 Key Responsibilities

✅ Own the business and strategy development for City and Top Partners in Milan

✅ Identify partner objectives and challenges to provide consulting and support

✅ Analyze data to boost business growth and profitability

✅ Define long-term strategies for growth, promotions, ads, and operations

✅ Collaborate with departments such as Operations, Marketing, and Customer Service to meet partner needs

✅ Build strong, sustained relationships with key partners in Milan

✅ Maintain a proactive and resourceful working approach

ASSUMPTION: Responsibilities extend beyond typical account management, involving significant strategic planning and cross-departmental collaboration.

🎯 Required Qualifications

Education: Not specified, but educational background in business or related field beneficial

Experience: 3+ years in account management and business development, ideally in startups or tech companies

Required Skills:

• Persuasive communication and negotiation skills
• Critical thinking and problem-solving abilities
• Agility and adaptability in dynamic environments

Preferred Skills:

• Experience with strategic planning and data analysis
• Empathy and inclusivity in professional settings

ASSUMPTION: While specific educational qualifications aren't listed, a background in relevant sectors or roles is presumed valuable.

💰 Compensation & Benefits

Salary Range: Not specified, but competitive with market standards for the region

Benefits:

• Equity plan giving ownership in company success
• Comprehensive private health insurance
• Monthly Glovo credit and various discounts

Working Hours: 40 hours per week, with flexibility for hybrid working and remote days

ASSUMPTION: Benefits emphasize Glovo's commitment to employee well-being and work-life balance, offering incentives aligned with industry norms.

📌 Applicant Insights

🔍 Company Context

Industry: Consumer Services, focusing on on-demand delivery and marketplace services

Company Size: 1,001-5,000 employees, providing scope for individual impact and significant resources for strategic initiatives

Founded: 2015

Company Description:

• Fast-growing multi-category service platform
• Operations in over 25 countries worldwide
• Leveraging technology to revolutionize access to everyday needs

Company Specialties:

• Information Technology
• Logistics
• Q-Commerce

Company Website: https://about.glovoapp.com/

ASSUMPTION: Glovo's positioning as a major player in tech-driven logistics and consumer services indicates a fast-paced and innovative environment.

📊 Role Analysis

Career Level: Mid-level, with opportunities to influence strategy and business growth

Reporting Structure: Likely reports to a regional manager or head of operations

Work Arrangement: Hybrid, allowing both on-site interaction and work-from-home flexibility

Growth Opportunities:

• Potential for career progression within a growing company
• Exposure to strategic decision-making processes
• Cross-functional collaboration and learning

ASSUMPTION: With the company's growth and market standing, there are substantial opportunities for personal and professional development.

🌍 Location & Work Environment

Office Type: Collaborative, dynamic, and technology-driven

Office Location(s): Milan, Lombardy, with a focus on regional market engagement

Geographic Context:

• Milan as a central hub for business and innovation
• Rich cultural environment with diverse community
• Key player in the European economic zone

Work Schedule: Primarily fixed hours with flexibility for remote work and personal wellness

ASSUMPTION: The role offers a modern and adaptable work environment, in line with Glovo's flexible and innovative culture.

💼 Interview & Application Insights

Typical Process:

• Initial screening by HR
• Technical and skills-based interview
• Final interview with the hiring manager

Key Assessment Areas:

• Problem-solving skills
• Ability to manage relationships with partners
• Alignment with company values and culture

Application Tips:

• Highlight your strategic and analytical skills
• Showcase past achievements in similar roles
• Demonstrate alignment with Glovo's mission and values

ATS Keywords: Strategic Planning, Account Management, Business Development, Relationship Building, Data Analysis

ASSUMPTION: The hiring process is designed to assess both technical competency and cultural fit, given the emphasis on collaboration and innovation.

🛠️ Tools & Technologies

• CRM and Account Management software
• Data analysis tools
• Collaboration platforms (e.g., Slack, Zoom)

ASSUMPTION: As a tech-oriented company, Glovo likely leverages advanced digital tools to enhance productivity and strategic insight.

👔 Cultural Fit Considerations

Company Values:

• Innovation and agility
• Commitment to diversity and inclusion
• Customer and partner centricity

Work Style:

• Flexible and collaborative environment
• Proactive and solution-oriented mindset required
• Emphasis on continuous learning and growth

Self-Assessment Questions:

• How do you approach building and maintaining strong business partnerships?
• What experience do you have with strategic planning and execution?
• How do you handle dynamic and challenging work environments?

ASSUMPTION: Aligning with Glovo's dynamic, innovative culture is pivotal, given its emphasis on inclusivity and impact-driven work.

⚠️ Potential Challenges

• Adapting to a fast-paced and growing market environment
• Balancing various partner needs with company objectives
• Navigating cross-departmental collaboration and communication
• Managing the high expectations of a leading consumer service platform

ASSUMPTION: Challenges likely stem from the dynamic nature of Glovo's market and its commitment to rapid innovation and growth.

📈 Similar Roles Comparison

• Other tech companies may offer more remote flexibility
• Compensation and benefits likely competitive with major market players
• Opportunity for regional impact greater than in smaller firms

ASSUMPTION: Competitive landscape analysis indicates Glovo offers substantial growth opportunities paired with market-standard compensation.

📝 Sample Projects

• Development of a new partnership program in Milan
• Leading strategic growth initiatives across city platforms
• Implementing cross-departmental strategies for enhanced service delivery

ASSUMPTION: Projects are likely centered on strategic growth, local market innovation, and enhancing operational efficiency.

❓ Key Questions to Ask During Interview

• What metrics are used to measure success in this role?
• How does Glovo prioritize its growth initiatives within cities like Milan?
• What are the key challenges currently faced by top partners in Milan?
• How does the company support employee development in this role?
• What is Glovo's future vision for its services in the local market?

ASSUMPTION: Questions should focus on performance, strategic integration with Glovo's business model, and growth potential.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume highlighting relevant experience and skills
• Consider including a cover letter demonstrating cultural and value alignment
• Be ready for an initial screening call with HR
• Prepare examples of past successful projects in similar roles

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.