Account Manager Italy (They/She/He)

📌 Core Information

🔹 Job Title: Account Manager Italy (They/She/He)

🔹 Company: Glovo

🔹 Location: Milan, Lombardy, Italy

🔹 Job Type: On-site

🔹 Category: 💼 Account Management

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: Hybrid

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Managing and developing key partnerships with top accounts in Milan.
• Owning the 360-degree business strategy for partner companies in the city.
• Working with data to drive growth and profitability for partners and Glovo.
• Creating tailored solutions through collaboration with various departments.

ASSUMPTION: The role aims to position Glovo as a market leader in Milan by leveraging strategic partnerships and innovative solutions. This assumption is based on the company's described goal of expanding its marketplace influence.

📋 Key Responsibilities

✅ Build and maintain relationships with top partners in Milan.

✅ Grasp partner objectives and provide strategic advice and solutions.

✅ Conduct data-driven analysis to support partner and company growth.

✅ Develop and execute long-term strategies, including growth, promotions, and advertising.

✅ Engage with internal departments to address partner needs.

✅ Maintain a proactive, solution-oriented approach to challenges.

ASSUMPTION: There is an expectation for proactive engagement with partners and internal teams, suggesting a dynamic and collaborative work environment.

🎯 Required Qualifications

Education: Not specified

Experience: 3+ years in account management and business development, ideally within startups or top tech firms.

Required Skills:

• Strong persuasion abilities
• Excellent judgment and assertiveness
• Agility and critical thinking
• Ownership and a results-driven mindset

Preferred Skills:

• Empathy and inclusivity
• Curiosity and innovative problem-solving

ASSUMPTION: Technical skills in analytics or proposal writing may complement the interactive nature of the role, but these were not specified and are inferred from the strategic work described.

💰 Compensation & Benefits

Salary Range: Not specified, align with industry standards for similar roles in Milan

Benefits:

• Equity plans
• Private health insurance
• Monthly Glovo credit
• Discounts on transportation, food, and childcare
• Online therapy and wellbeing benefits
• Work-from-home options and compressed workweek
• Enhanced parental leave and office-based nursery

Working Hours: 40 hours per week, with hybrid arrangements and potential flexibility

ASSUMPTION: Benefits are substantial and show Glovo's commitment to employee well-being, helping attract top talent willing to contribute to its growth strategy.

📌 Applicant Insights

🔍 Company Context

Industry: Consumer Services, focusing on Q-Commerce and on-demand solutions

Company Size: 1,001-5,000 employees, offering ample networking and career advancement opportunities

Founded: 2015, rapidly grown to an international presence

Company Description:

• Innovative multi-category app service leader
• Expansive operation across Europe, Central Asia, and Africa
• Focused on connecting users with immediate city-wide access to goods and services

Company Specialties:

• Information Technology
• Logistics
• Tech Applications

Company Website: https://about.glovoapp.com/

ASSUMPTION: Potential applicants should align with Glovo’s fast-paced, innovative, and highly collaborative work culture reflective of its rapid growth and broad scope.

📊 Role Analysis

Career Level: Mid-to-Senior level role, allowing for demonstration of leadership

Reporting Structure: Reporting to senior regional or global account management teams

Work Arrangement: Predominantly on-site with flexible hybrid opportunities

Growth Opportunities:

• Advancement to Senior Management roles
• Exposure to multiple business segments and innovative projects
• Professional development through cross-functional team projects

ASSUMPTION: The role offers significant professional growth in a dynamic international company focused on next-generation solutions.

🌍 Location & Work Environment

Office Type: Modern office with open spaces, encouraging collaboration

Office Location(s): Milan, with potential travel to other regional offices

Geographic Context:

• Located in the economic hub of Italy
• Home to diverse cultural and social activities
• Strong professional networks in the technology and business sectors

Work Schedule: Structured but flexible hours, encouraging a results-oriented work culture

ASSUMPTION: A conducive environment for professionals looking to immerse themselves in a thriving city and tech-forward work culture.

💼 Interview & Application Insights

Typical Process:

• Initial application review
• Phone interview with HR
• In-depth interviews with department leads

Key Assessment Areas:

• Problem-solving abilities
• Data analysis skills
• Strategic thinking

Application Tips:

• Highlight experience in account management and tech sectors
• Demonstrate a proactive, solution-oriented mindset
• Emphasize cultural fit with Glovo’s innovative style

ATS Keywords: Account Management, Business Development, Strategic Partnerships

ASSUMPTION: Candidates should focus on demonstrating their ability to innovate and adapt in fast-paced, tech-driven environments.

🛠️ Tools & Technologies

• CRM Platforms (e.g., Salesforce)
• Data analysis tools (e.g., Tableau, Excel)
• Project management software (e.g., Jira, Trello)

ASSUMPTION: While not specified, these tools are typically used in account management roles to drive analysis and maintain client relations.

👔 Cultural Fit Considerations

Company Values:

• Commitment to diversity and inclusion
• Empowering user-centric innovation
• Sustainability and community engagement

Work Style:

• Collaborative and open communication
• Results-oriented with a hands-on approach
• Emphasis on work-life balance enhancements

Self-Assessment Questions:

• How do you align with Glovo's mission of connecting communities through innovative tech?
• What experience do you have with fast-paced tech environments?
• How do you handle data-driven decision-making?

ASSUMPTION: Glovo's culture values adaptability and creative problem-solving, which candidates should demonstrate through concrete examples from past experiences.

⚠️ Potential Challenges

• Managing diverse partner needs across various sectors
• Navigating the dynamics of a high-growth company
• Balancing innovation with operational efficiency
• Keeping up with rapid industry changes and tech advancements

ASSUMPTION: The role may require quick adaptation to evolving business landscapes, requiring a flexible and strategic approach.

📈 Similar Roles Comparison

• Comparison with roles in dynamic tech startups focusing on partnership growth
• Emphasis on analytical and client-facing skills
• Significant opportunity compared to traditional account management roles

ASSUMPTION: This position offers more innovation-driven challenges compared to traditional account management roles, ideal for forward-thinking professionals.

📝 Sample Projects

• Leading initiatives to integrate new partners into the Glovo platform
• Developing partnership strategies for market entry in new cities
• Implementing data-driven promotional campaigns for partners

ASSUMPTION: Projects are inferred based on the strategic and innovative nature of the role within Glovo’s growth framework.

❓ Key Questions to Ask During Interview

• How does Glovo measure success in account management roles?
• What are the growth trajectories for this position within the company?
• How does Glovo support employee development and continuing education?
• Can you describe the team dynamics and interaction with partners?
• What recent strategies have been effective in growing top partnerships?

ASSUMPTION: These questions help candidates understand the role’s impact and gauge company priorities, supporting informed decision-making.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare and update your resume with relevant experience and skills
• Tailor your cover letter to emphasize alignment with Glovo's culture
• Research Glovo's impact on local markets for interview insights
• Engage with Glovo’s social media to understand their community involvement

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.

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