Matera GmbH logo

Account Manager*in - Hausverwaltung | Scaling Phase

Matera GmbH
Full-time
On-site
Hamburg, Hamburg, Germany
πŸ’Ό Account Management

πŸ“Œ Core Information

πŸ”Ή Job Title: Account Manager*in - Hausverwaltung | Scaling Phase

πŸ”Ή Company: Matera GmbH

πŸ”Ή Location: Hamburg, Hamburg, Germany

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ’Ό Account Management

πŸ”Ή Date Posted: Mon Mar 31 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: Hybrid

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Building and developing new management structures and processes
  • Overseeing client administrations and relationships
  • Acting as a project manager for significant building-related works
  • Facilitating communication between property owners and third parties

ASSUMPTION: The job involves significant collaboration and project management, indicating a dynamic role that requires a proactive and structured approach.

πŸ“‹ Key Responsibilities

βœ… Build structures and processes in cities such as Berlin, Stuttgart, Hamburg, and Frankfurt

βœ… Manage and oversee customer administration tasks

βœ… Serve as project manager for building projects on behalf of property owners

βœ… Act as a mediator between property owners and external partners

ASSUMPTION: Responsibilities may expand to include additional strategic initiatives as the company grows in the German market.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in real estate, law, or accounting preferred

Required Skills:

  • Problem-solving capabilities
  • Strong communication skills
  • Fluency in German and proficiency in English

Preferred Skills:

  • Experience in real estate management
  • Legal knowledge and accounting experience

ASSUMPTION: The role may benefit those with additional experience in SaaS or proptech solutions, given the company's industry.

πŸ’° Compensation & Benefits

Salary Range: €50,000 - €60,000 plus benefits and company equity options

Benefits:

  • Opportunities for career advancement in a growing SaaS startup
  • A supportive team environment
  • Autonomy in job responsibilities

Working Hours: 40 hours per week with flexible work arrangements

ASSUMPTION: Compensation includes both financial benefits and professional growth opportunities reflecting the company's fast-paced environment.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Real Estate and PropTech

Company Size: 51-200 employees, indicating a moderately sized firm with significant potential for individual impact

Founded: 2017 in Paris, with robust growth in both the French and German markets

Company Description:

  • Focus on empowering property co-owners to manage buildings independently
  • Rapid expansion with substantial funding and growing client base
  • Solid team of 150 passionate employees dedicated to innovation in property management

Company Specialties:

  • Property management without professional intervention
  • Innovative SaaS solutions for co-ownership
  • Client-focused real estate services

Company Website: https://www.matera.eu/fr

ASSUMPTION: The company values innovation and efficiency, likely fostering a culture of continuous improvement and customer satisfaction.

πŸ“Š Role Analysis

Career Level: Early career to mid-level, suitable for those beginning or slightly advanced in their careers

Reporting Structure: Likely reports to senior management or regional directors

Work Arrangement: Offers a hybrid option, with remote work possible in several German cities

Growth Opportunities:

  • Rapid career progression in a dynamic startup environment
  • Possibility to shape the future of property management in Germany
  • Opportunities to work on diverse projects within the company

ASSUMPTION: Greater responsibilities and advancements may be quickly attainable due to the company's scaling phase.

🌍 Location & Work Environment

Office Type: Modern, collaborative office spaces in central locations

Office Location(s): Primary offices in Berlin, with regional possibilities in Hamburg, Munich, and Cologne

Geographic Context:

  • Strategically positioned in major German cities
  • Offices are accessible and located in vibrant urban centers
  • Diverse cultural interactions across sites

Work Schedule: Standard full-time schedule with potential for remote engagements

ASSUMPTION: The hybrid model supports a balanced work-life dynamic, attracting candidates seeking work flexibility.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial application screening
  • Phone or video interview with HR
  • Technical interview or case study
  • Final round with senior management

Key Assessment Areas:

  • Problem-solving and analytical skills
  • Communication and interpersonal abilities
  • Project management and coordination

Application Tips:

  • Highlight relevant experience in real estate or SaaS
  • Showcase project management accomplishments
  • Express passion for client service and innovation

ATS Keywords: Project Management, Real Estate, SaaS, Property Management, Client Relations

ASSUMPTION: The interview process is designed to identify proactive and solution-oriented candidates who can thrive in a startup environment.

πŸ› οΈ Tools & Technologies

  • Property management software (assumed usage based on industry)
  • Customer Relationship Management (CRM) platforms
  • Project management tools like Asana or Trello

ASSUMPTION: Tools used will align with standard SaaS and property management software systems relevant to industry norms.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Commitment to innovation
  • Dedication to customer satisfaction
  • Teamwork and collaboration

Work Style:

  • Proactive problem-solving approach
  • Flexible and adaptable to change
  • Collaborative and team-oriented

Self-Assessment Questions:

  • How do you approach solving complex client inquiries?
  • Describe a time you managed a project independently.
  • How do you prioritize tasks when managing multiple responsibilities?

ASSUMPTION: The ideal candidate is a collaborative team player with strong adaptability skills and a customer-focused mindset.

⚠️ Potential Challenges

  • Adapting to a rapidly growing and evolving startup environment
  • Managing diverse client needs across regions
  • Balancing remote and in-office team dynamics
  • Navigating complex property management regulations

ASSUMPTION: Challenges are typical of startups entering new markets, requiring agility and resourcefulness from candidates.

πŸ“ˆ Similar Roles Comparison

  • Opportunities for greater autonomy than similar roles in more established firms
  • Increased focus on innovation compared to traditional property roles
  • Greater potential for impact and growth due to the startup phase

ASSUMPTION: Compared to similar roles in traditional real estate companies, this position offers more dynamic and flexible work conditions.

πŸ“ Sample Projects

  • Developing new client onboarding processes
  • Managing cross-functional building renovation projects
  • Creating partnerships with third-party service providers

ASSUMPTION: Projects are likely to vary widely, encompassing both strategic initiatives and operational responsibilities.

❓ Key Questions to Ask During Interview

  • What are the immediate priorities for this role?
  • How does Matera support professional development?
  • Can you describe the typical career progression for an Account Manager here?
  • What challenges is Matera currently facing in the German market?
  • What software and tools does the team currently use?

ASSUMPTION: Questions should focus on understanding the strategic direction and operational specifics of the role within the context of a growing company.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the company’s career page or LinkedIn
  • Ensure your resume is updated with relevant keywords and experiences
  • Prepare for a multi-stage interview process involving both HR and technical assessments
  • Research Matera's market and industry trends beforehand

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.