Account Manager

📌 Core Information

🔹 Job Title: Account Manager

🔹 Company: LGC Group (LGC Standards)

🔹 Location: Philadelphia, Pennsylvania, United States

🔹 Job Type: On-site

🔹 Category: 💼 Account Management

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Managing assigned commercial accounts and strategic site-level locations.
• Building relationships with stakeholders and expanding territory revenue.
• Collaborating with sales managers and other resources as needed.
• Using sales tools for managing customer information and sales forecasts.

ASSUMPTION: This role primarily involves on-ground interactions given the on-site requirement, emphasizing strong interpersonal skills for relationship management and sales growth.

📋 Key Responsibilities

✅ Own all assigned commercial accounts and strategic site-level locations.

✅ Identify and close new opportunities from both self-generated and marketing-qualified leads.

✅ Involve additional LGC Standard’s team members as needed for customer servicing.

✅ Collaborate with the Sr. Director for planning and customer reviews at specific strategic accounts.

✅ Manage prospects, existing accounts, new opportunities, and forecast sales using company tools.

✅ Develop an understanding of key LGC products and their applications.

✅ Meet and exceed assigned sales targets for LGC Standards.

✅ Actively engage with customers through various communication mediums.

✅ Increase brand awareness by participating in exhibitions, seminars, and events.

ASSUMPTION: The position requires proactive outreach and engagement with a focus on sales target achievement and customer relationship enhancement.

🎯 Required Qualifications

Education: B.S. in chemistry, physics, biochemistry, biology, or equivalent.

Experience: Minimum 5 years of experience in selling technical products for research laboratories.

Required Skills:

• Account Management
• Sales and Customer Relationship Management
• Lead Qualification and Sales Forecasting
• Microsoft Office proficiency

Preferred Skills:

• Additional language skills
• Experience with Salesforce and Desk

ASSUMPTION: The ideal candidate should have a strong sales background with a deep understanding of scientific products and CRM tools.

💰 Compensation & Benefits

Salary Range: Not specified; base salary plus variable pay based on experience, skills, and location.

Benefits:

• Competitive compensation package
• Professional development opportunities
• Health and wellness benefits

Working Hours: Standard 40-hour workweek

ASSUMPTION: Compensation includes a mix of base and performance-based incentives. Benefits likely include standard health and wellness options, common in biotech industry roles.

📌 Applicant Insights

🔍 Company Context

Industry: Biotechnology Research

Company Size: 201-500 employees; mid-sized company offering growth opportunities and a close-knit work environment.

Founded: 2011

Company Description:

• Specializes in oligonucleotide therapeutics.
• Part of the LGC Group, a prominent global life science tools company.
• Operates multiple production and research facilities internationally.

Company Specialties:

• Oligonucleotide Therapeutics
• Bioanalytics
• Genomic Analysis

Company Website: www.axolabs.com

ASSUMPTION: LGC Group offers robust support and resources, being part of a larger entity in the life sciences industry.

📊 Role Analysis

Career Level: Mid-level position with autonomy in account management.

Reporting Structure: Reports to Sr. Director, with opportunities to engage with cross-functional teams.

Work Arrangement: On-site with frequent client interactions and possible travel.

Growth Opportunities:

• Expand territory revenue and advance to senior sales roles.
• Opportunity to network within various market segments.
• Participate in strategic planning and customer reviews.

ASSUMPTION: The role provides significant exposure to strategic account management and offers a platform for career advancement in sales and account management.

🌍 Location & Work Environment

Office Type: Corporate office within a laboratory and research-focused environment.

Office Location(s): Philadelphia, Pennsylvania

Geographic Context:

• Located in a major urban center with access to industry hubs.
• Well-connected for regional travel.
• Proximity to various biotech and pharmaceutical companies.

Work Schedule: Standard on-site hours with some flexibility for travel requirements.

ASSUMPTION: The Philadelphia location provides strategic access to a large customer base within the biotech and pharmaceutical sectors.

💼 Interview & Application Insights

Typical Process:

• Initial screening call with HR.
• Interview with the hiring manager.
• Assessment of technical and sales skills.

Key Assessment Areas:

• Technical product sales expertise
• Interpersonal communication skills
• Problem-solving capabilities

Application Tips:

• Highlight experience in technical sales and account management.
• Demonstrate understanding of LGC Standards’ product lines.
• Prepare to discuss previous sales successes and strategies.

ATS Keywords: Account Management, Technical Sales, CRM, Sales Targets, Scientific Products

ASSUMPTION: The application process emphasizes sales performance and familiarity with industry-specific products, crucial for success in the role.

🛠️ Tools & Technologies

• Customer Relationship Management (CRM) platforms like Salesforce
• Microsoft Office Suite for reporting and communication
• Sales tools for lead and pipeline management

ASSUMPTION: Proficiency in using CRM systems and office software is critical for tracking customer interactions and managing sales pipelines effectively.

👔 Cultural Fit Considerations

Company Values:

• Passion for scientific innovation
• Commitment to integrity and respect
• Emphasis on curiosity and excellence

Work Style:

• Proactive engagement with clients and stakeholders
• Independent problem-solving with collaborative spirit
• Goal-oriented approach with strategic thinking

Self-Assessment Questions:

• Are you comfortable with regional travel and on-site work?
• Do you have experience managing accounts in the biotech sector?
• How do you approach relationship building in a sales context?

ASSUMPTION: Cultural fit emphasizes scientific interest and a proactive attitude, essential for thriving within the company's innovative and collaborative environment.

⚠️ Potential Challenges

• Managing a wide range of accounts across diverse markets
• Balancing immediate sales targets with long-term relationship building
• Adjusting to the fast-paced nature of product and market developments
• Travel demands up to 40% of the time in the region

ASSUMPTION: Candidates should be prepared for the demands associated with extensive regional interaction and dynamic sales environments.

📈 Similar Roles Comparison

• Similar roles in larger firms may offer higher base salaries but less autonomy.
• Smaller firms might offer less variability in product lines and sales complexity.
• Consulting roles might emphasize client advice over direct sales.

ASSUMPTION: The role's autonomy in a mid-sized company is a key differentiator compared to roles in larger corporations.

📝 Sample Projects

• Leading a regional launch of a new analytical standards product line.
• Organizing and representing LGC Standards at major industry exhibitions.
• Developing a strategy to increase brand presence in the Mid-Atlantic territory.

ASSUMPTION: Engagement in high-visibility projects is likely given the role's focus on regional growth and stakeholder interaction.

❓ Key Questions to Ask During Interview

• How does this role align with the company's strategic objectives for the Mid-Atlantic region?
• What are the biggest challenges currently faced by the team?
• How is performance evaluated and what metrics are most critical?
• Can you provide insight into the previous success stories achieved in this role?
• What opportunities exist for professional development within the company?

ASSUMPTION: Asking about role alignment and success metrics can clarify expectations and growth potential in this position.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the LGC Group careers page.
• Prepare a resume highlighting relevant sales and scientific experience.
• Include a cover letter explaining your interest in LGC Standards and the biotechnology industry.
• Follow up with recruiters post-application to express continued interest.
• Prepare for a multi-step interview process by reviewing sales and industry-specific scenarios.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.