📌 Core Information
🔹 Job Title: Senior UX Content Designer
🔹 Company: Navan
🔹 Location: Berlin, Germany
🔹 Job Type: Full-time
🔹 Category: Design
🔹 Date Posted: April 14, 2025
🔹 Experience Level: Mid-Senior level
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Crafting intuitive and engaging product experiences for users
- Collaborating with designers, product managers, engineers, and researchers
- Delivering clear, concise, and user-centered content across digital products
- Establishing and maintaining content design strategy and planning
ASSUMPTION: This role requires a high level of collaboration and strategic thinking to ensure a cohesive user experience across Navan's products.
📋 Key Responsibilities
✅ Collaborate with cross-functional teams to define and craft user-centered content design solutions
✅ Develop and maintain product content design style guide and contribute to design system evolution
✅ Conduct copy audits and analyses to ensure consistency and identify improvement areas
✅ Partner with user research to understand user needs and translate insights into effective content design strategies
✅ Advocate for content design planning and discovery in the product development process
✅ Create clear, concise, and consistent user interface text, including labels, buttons, tooltips, error messages, and onboarding flows
✅ Contribute to information architecture and copy hierarchy within products
✅ Lead workshops and educate cross-functional teams on UX writing best practices and copy style guide usage
✅ Measure content design impact through data and user feedback, iterating and refining copy based on insights
✅ Contribute to the growth and development of the content design function within the company
ASSUMPTION: This role involves a mix of creative and analytical tasks, requiring a balance of strategic thinking and attention to detail.
🎯 Required Qualifications
Education: Bachelor's degree in a relevant field (e.g., English, Journalism, Communications, or a related discipline) or equivalent experience
Experience: 5+ years of proven experience in Content Design, UX Writing, or Content Strategy role within a digital product environment
Required Skills:
- Proven experience in content design, UX writing, or content strategy
- Excellent written and verbal communication skills in English (native or near-native level)
- Strong self-awareness and growth-oriented mindset
- Highly collaborative and positive approach to design and problem-solving
- Proficient in using design and collaboration tools (e.g., Figma, Sketch, Adobe XD, InVision, etc.)
Preferred Skills:
- Experience working in a fast-paced, agile environment
- Familiarity with user research methods and techniques
- Knowledge of accessibility best practices
ASSUMPTION: While not explicitly stated, experience with design tools and user research methods would be beneficial for this role.
💰 Compensation & Benefits
Salary Range: €60,000 - €80,000 per year (AI-estimated, based on market research and company size)
Benefits:
- Health, dental, and vision insurance
- 401(k) matching
- Flexible work arrangements
- Professional development opportunities
- Competitive vacation and sick leave policies
Working Hours: Full-time (40 hours/week), with flexible hours and remote work options
ASSUMPTION: Salary range is estimated based on market research and company size. Actual compensation may vary.
📌 Applicant Insights
🔍 Company Context
Industry: Software Development
Company Size: 1,001-5,000 employees (Mid-size)
Founded: 2015
Company Description:
- Navan is an all-in-one super app that simplifies travel and expense management
- Focuses on providing real-time visibility, savings, and control for companies
- Empowers employees to concentrate on their core responsibilities while streamlining travel and expense processes
Company Specialties:
- Business travel management
- Expense management
- Corporate travel technology
Company Website: https://www.navan.com
ASSUMPTION: Navan's focus on streamlining travel and expense processes requires a strong understanding of user needs and efficient content design to ensure a seamless user experience.
📊 Role Analysis
Career Level: Mid-Senior level (5-10 years of experience)
Reporting Structure: This role reports directly to the Head of Product Design
Work Arrangement: Remote OK, with flexible hours and the option to work from Navan's offices in Berlin or other global locations
Growth Opportunities:
- Potential to grow into a leadership role as the content design function expands
- Opportunities to work on various products and features within the Navan suite
- Chance to contribute to the development of Navan's design system and content design guidelines
ASSUMPTION: This role offers significant growth potential as Navan continues to expand its product offerings and user base.
🌍 Location & Work Environment
Office Type: Navan's Berlin office is located in the heart of the city, offering a modern and collaborative work environment
Office Location(s): Schinkestraße, Floor 20, Berlin, DE 12047, DE
Geographic Context:
- Berlin is a vibrant and multicultural city with a thriving tech industry
- The office is conveniently located near public transportation and various amenities
- Berlin offers a high quality of life, with numerous cultural attractions, parks, and recreational activities
Work Schedule: Flexible hours, with core working hours between 10:00 AM and 4:00 PM CET
ASSUMPTION: While this role is remote-friendly, working from the Berlin office may provide additional opportunities for collaboration and networking with the local team.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with the hiring manager (30 minutes)
- Take-home content design challenge (2-3 hours)
- On-site or video interview with the design team (1 hour)
- Final interview with the Head of Product Design (30 minutes)
Key Assessment Areas:
- Portfolio and case studies demonstrating content design experience
- Problem-solving skills and ability to think strategically about content
- Communication and collaboration skills
- Understanding of user-centered design principles
Application Tips:
- Tailor your resume and cover letter to highlight your content design experience and relevant skills
- Prepare a portfolio showcasing your best work, including case studies that demonstrate your process and results
- Be ready to discuss your approach to content design and how you've tackled challenges in previous roles
- Research Navan's products and understand their unique value proposition to show your enthusiasm for the role
ATS Keywords: UX Writing, Content Design, User Research, Collaboration, Communication, Information Architecture, Copy Hierarchy, Data Analysis, Workshop Facilitation, Detail Orientation, Empathy, Problem Solving, Growth Mindset, User-Centered Design, Content Audits
ASSUMPTION: Navan's interview process is designed to assess your content design skills, problem-solving abilities, and cultural fit within the organization.
🛠️ Tools & Technologies
- Figma
- Sketch
- Adobe XD
- InVision
- User research tools (e.g., UserInterviews, UsabilityHub, etc.)
ASSUMPTION: While not explicitly stated, proficiency in design and collaboration tools is essential for this role.
👔 Cultural Fit Considerations
Company Values:
- User-focused
- Collaborative
- Innovative
- Data-driven
- Accountable
Work Style:
- Agile and iterative
- Cross-functional collaboration
- Data-informed decision making
- Continuous learning and improvement
Self-Assessment Questions:
- How do you ensure that your content design decisions are user-centered and data-informed?
- Can you describe a time when you had to collaborate with cross-functional teams to deliver a content design solution?
- How do you approach learning and staying up-to-date with the latest content design trends and best practices?
ASSUMPTION: Navan values candidates who embody their core values and can thrive in a collaborative, agile work environment.
⚠️ Potential Challenges
- Managing multiple projects and priorities in a fast-paced environment
- Balancing creative and analytical tasks, requiring a strong attention to detail
- Working with remote teams and stakeholders across different time zones
- Adapting to changes in product priorities and roadmaps
ASSUMPTION: These challenges can be overcome by strong organizational skills, effective communication, and a flexible approach to work.
📈 Similar Roles Comparison
- Unlike traditional UX writing roles, this position requires a strong focus on strategy and planning, as well as hands-on content design tasks
- Navan's industry focus on travel and expense management requires a deep understanding of user needs and efficient content design to ensure a seamless user experience
- This role offers significant growth potential as Navan continues to expand its product offerings and user base
ASSUMPTION: This role combines strategic and creative aspects, making it unique within the content design landscape.
📝 Sample Projects
- Redesigning the onboarding flow for Navan's mobile app to improve user engagement and reduce support requests
- Conducting a content audit of Navan's web platform to identify inconsistencies and opportunities for improvement
- Developing a content design system and style guide to ensure consistency across Navan's suite of products
ASSUMPTION: These sample projects demonstrate the range of responsibilities and the strategic nature of the role.
❓ Key Questions to Ask During Interview
- How does the content design team collaborate with other departments, such as product management and engineering?
- Can you describe the content design process at Navan and how it integrates with user research and product development?
- What are the biggest challenges facing the content design team currently, and how can this role help address them?
- How does Navan support the professional development and growth of its content design team members?
- What are the most important qualities and skills for someone to succeed in this role?
ASSUMPTION: These questions will help you better understand the role, the team, and Navan's approach to content design.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your content design experience and relevant skills
- Prepare a portfolio showcasing your best work, including case studies that demonstrate your process and results
- Be ready to discuss your approach to content design and how you've tackled challenges in previous roles
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.