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Social-Media-Management (m/w/d) - UKSH Akademie und Gesundheitsforum

UniversitΓ€tsklinikum Schleswig-Holstein
Full-time
On-site
Kiel, Schleswig-Holstein, Germany
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Social-Media-Management (m/w/d)

πŸ”Ή Company: UniversitΓ€tsklinikum Schleswig-Holstein

πŸ”Ή Location: Kiel, Schleswig-Holstein, Germany

πŸ”Ή Job Type: Full-time (38.5 hours/week)

πŸ”Ή Category: Marketing & Communications

πŸ”Ή Date Posted: April 4, 2025

πŸ”Ή Experience Level: Mid-level (2+ years)

πŸ”Ή Remote Status: On-site (Kiel, Germany)

πŸš€ Job Overview

Key aspects of this role include:

  • Creative and strategic social media management for the UKSH's integrated communication team
  • Operational management of all social media channels and content creation
  • Community management and stakeholder engagement
  • Collaboration with internal and external influencers and multipliers
  • Performance tracking, analysis, and reporting on social media KPIs

ASSUMPTION: This role requires a high level of creativity, digital literacy, and strong communication skills. The ideal candidate will have a deep understanding of various social media platforms and trends in digital communication.

πŸ“‹ Key Responsibilities

βœ… Develop and implement creative, strategic social media concepts and content along the customer journey

βœ… Operate and further develop suitable digital communication channels

βœ… Build and maintain dialogues with stakeholders (patients, employees, partners) through community management

βœ… Establish and maintain contacts with important internal and external multipliers and influencers

βœ… Monitor and analyze social media activities, create reports, and stay updated on digital communication trends

ASSUMPTION: This role requires a strong understanding of the healthcare industry and the ability to create engaging content that resonates with diverse audiences.

🎯 Required Qualifications

Education: Bachelor's degree in Social Media Management, Communications, or a related field, or relevant professional experience

Experience: At least 2 years of experience in digital marketing, social media management, or a related role

Required Skills:

  • Excellent communication skills in German and English
  • Proven experience in social media management and digital marketing
  • Strong knowledge of various social media channels and tools
  • Excellent skills in image and video editing using Adobe Creative Cloud applications
  • Good knowledge of Facebook Ads and Instagram Ads
  • Reliability and willingness to work across campuses in Luebeck and Kiel

Preferred Skills:

  • Experience in the healthcare industry
  • Fluency in additional languages

ASSUMPTION: Candidates with a background in healthcare communications or digital marketing will have a competitive advantage in this role.

πŸ’° Compensation & Benefits

Salary Range: €3,500 - €4,500 gross per month (E10 TV-L, subject to tariff requirements)

Benefits:

  • Jahressonderzahlung (year-end bonus)
  • Attractive employee discounts on various online platforms and companies
  • Additional benefits of the UKSH can be found here

Working Hours: 38.5 hours per week, with the possibility of part-time work through specific working time models

ASSUMPTION: The salary range is estimated based on the given experience level and the TV-L salary scale for public service employees in Germany.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: The UniversitΓ€tsklinikum Schleswig-Holstein (UKSH) is one of the largest medical care centers in Europe, providing maximum medical care in the northernmost federal state of Germany.

Company Size: The UKSH is a large organization with over 16,000 employees across over 85 clinics and institutes, making it the largest employer and training provider in Schleswig-Holstein.

Founded: The UKSH was founded in 2003 through the merger of the University Hospitals of Luebeck and Kiel.

Company Description:

  • The UKSH serves as a maximum care provider, offering the entire spectrum of medicine and multidisciplinary centers, caring for patients with rare diseases and extreme medical costs, operating university outpatient clinics, and providing emergency care.
  • The unique feature of university medicine is the interaction of health care, research, and teaching, ensuring scientific findings flow directly into the health system.
  • The UKSH maintains strategic personnel development, corporate health management, and certified compatibility of work and family life as integral parts of its corporate culture.

Company Specialties:

  • Maximum medical care
  • University medicine and research
  • Strategic personnel development

Company Website: http://www.uksh.de/

ASSUMPTION: The UKSH's large size and diverse range of services require a well-coordinated communication strategy to effectively reach and engage with various stakeholders.

πŸ“Š Role Analysis

Career Level: This role is at the mid-level, requiring a balance of strategic thinking and operational execution.

Reporting Structure: The Social Media Manager reports to the Stabsstelle Integrierte Kommunikation / Digitale Medien und Kommunikation team.

Work Arrangement: This role requires on-site work in Kiel, with the possibility of working across campuses in Luebeck and Kiel.

Growth Opportunities:

  • Expanding the role's influence across the UKSH's various departments and campuses
  • Potential career progression into senior communication roles or specialist positions within the UKSH

ASSUMPTION: The UKSH's large size and diverse range of services present numerous opportunities for professional growth and development.

🌍 Location & Work Environment

Office Type: The UKSH has multiple campuses, with this role primarily based at the Kiel campus.

Office Location(s): Ratzeburger Allee 160, LΓΌbeck and Arnold-Heller Str. 3, Kiel

Geographic Context:

  • Kiel is the capital and most populous city of the northern German state of Schleswig-Holstein, with a population of approximately 240,000.
  • The city is known for its historic buildings, cultural institutions, and its location on the Baltic Sea.
  • Kiel is well-connected by road, rail, and air, with Kiel Airport serving domestic and international destinations.

Work Schedule: The working hours are 38.5 hours per week, with the possibility of part-time work through specific working time models.

ASSUMPTION: The UKSH's multiple campuses and diverse services require a flexible and adaptable work environment to effectively communicate with various stakeholders.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • On-site interview with the hiring manager and team members
  • Final decision and job offer

Key Assessment Areas:

  • Creativity and strategic thinking in social media management
  • Digital literacy and knowledge of social media platforms and tools
  • Communication skills and ability to engage with diverse stakeholders
  • Cultural fit with the UKSH's values and work environment

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Demonstrate your understanding of the UKSH's mission and values in your application
  • Prepare examples of your previous social media campaigns and their outcomes

ATS Keywords: Social Media Management, Digital Marketing, Community Management, Stakeholder Engagement, Content Creation, KPI Analysis, Healthcare Communications, Adobe Creative Cloud, Facebook Ads, Instagram Ads

ASSUMPTION: The UKSH's application process may vary, and it is essential to monitor the company's career page and job advertisements for the most up-to-date information.

πŸ› οΈ Tools & Technologies

  • Adobe Creative Cloud (Photoshop, Premiere Pro, etc.)
  • Social media management tools (Hootsuite, Buffer, etc.)
  • Content management systems (CMS)
  • Analysis and reporting tools (Google Analytics, etc.)

ASSUMPTION: The required tools and technologies may vary depending on the UKSH's specific needs and the candidate's expertise.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Patient-centered care
  • Excellence in research and teaching
  • Collaboration and interdisciplinary cooperation

Work Style:

  • Creative and innovative
  • Data-driven and analytical
  • Adaptable and flexible

Self-Assessment Questions:

  • How do you align with the UKSH's patient-centered care values in your approach to social media management?
  • How comfortable are you working in a large, multi-campus organization with diverse stakeholders?
  • How does your personal work style fit with the UKSH's collaborative and adaptable work environment?

ASSUMPTION: The UKSH values candidates who demonstrate a strong understanding of its mission, values, and work environment, as well as a commitment to patient-centered care and excellence in communication.

⚠️ Potential Challenges

  • Managing multiple social media channels and content creation simultaneously
  • Engaging with diverse stakeholders and maintaining consistent messaging across platforms
  • Adapting to the UKSH's large and complex organizational structure
  • Keeping up with the rapidly evolving landscape of social media and digital communication trends

ASSUMPTION: The UKSH's large size and diverse range of services present unique challenges that require a strategic and adaptable approach to social media management.

πŸ“ˆ Similar Roles Comparison

  • This role is unique to the UKSH, focusing on social media management for a large healthcare organization with multiple campuses and diverse services
  • Compared to other social media management roles, this position requires a strong understanding of the healthcare industry and its unique communication challenges
  • Career progression in the UKSH may involve expanding the role's influence across the organization or specializing in specific communication areas

ASSUMPTION: The UKSH's unique organizational structure and focus on patient-centered care set this social media management role apart from similar positions in other industries.

πŸ“ Sample Projects

  • Developing and implementing a social media strategy for a new UKSH service or clinic
  • Creating engaging content for the UKSH's various social media channels, tailored to diverse stakeholder groups
  • Analyzing and optimizing the performance of the UKSH's social media campaigns to improve KPIs and engagement

ASSUMPTION: The UKSH's diverse range of services and stakeholders presents numerous opportunities for creative and impactful social media projects.

❓ Key Questions to Ask During Interview

  • How does this role fit into the UKSH's overall communication strategy, and how will my work contribute to the organization's mission?
  • What are the most significant challenges facing the UKSH's social media presence, and how can this role address them?
  • How does the UKSH support the professional development and growth of its communication team members?
  • What are the key performance indicators (KPIs) for this role, and how will my progress be measured?
  • How does the UKSH's work environment and culture support collaboration and interdisciplinary cooperation?

ASSUMPTION: Asking thoughtful and insightful questions during the interview demonstrates your interest in and understanding of the UKSH's mission, values, and work environment.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the UKSH job portal
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare examples of your previous social media campaigns and their outcomes
  • Follow up with the UKSH's HR department one week after submitting your application to confirm receipt and inquire about the next steps in the process

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.