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Senior Manager, Digital Strategy

Clio
Full-time
On-site
Toronto, Ontario, Canada
๐ŸŒ Digital Marketing

๐Ÿ“Œ Core Information

๐Ÿ”น Job Title: Senior Manager, Digital Strategy

๐Ÿ”น Company: Clio

๐Ÿ”น Location: Toronto, Ontario, Canada (with options for Burnaby or Calgary)

๐Ÿ”น Job Type: Full-time

๐Ÿ”น Category: Marketing/Digital Strategy


๐Ÿ“Œ Essential Job Details

๐Ÿš€ Job Overview

Clio is seeking a Senior Manager of Digital Strategy to lead their digital marketing team across multiple Canadian locations. This role will have direct ownership of Clio's marketing websites and will be responsible for crafting data-driven digital strategies to maximize conversion, improve user experience, and generate leads. The position reports to the Senior Director of Inbound Marketing and Operations, working closely with various marketing teams to enhance digital performance across Clio's web properties.

ASSUMPTION: The category is listed as "Marketing/Digital Strategy" based on the role responsibilities and team structure mentioned in the job description, as no specific category was provided in the original listing.


๐Ÿ“‹ Key Responsibilities

โœ… Website Strategy and Leadership: Develop and execute a comprehensive global website and landing page strategy aligned with Clio's business objectives

โœ… Team Leadership: Lead, build, and mentor a team of web developers, fostering innovation and performance excellence

โœ… Conversion Rate Optimization (CRO): Direct website CRO strategy and own website conversion rate metrics, setting ambitious goals and implementing optimizations

โœ… SEO Strategy & Execution: Lead technical SEO strategies in partnership with agencies and in-house SEO content team

โœ… Analytics & Marketing Technology: Own website analytics, performance measurement, and optimize Clio's digital tech stack

โœ… Cross-Functional Collaboration: Work with marketing design, web development, growth, content, and product marketing teams on digital initiatives


๐ŸŽฏ Required Qualifications

Education: Not specified

Experience: 8+ years in website strategy, digital marketing, or CRO, with 3+ years in leadership roles

Skills:

  • Proven track record optimizing high-performing marketing websites
  • Expertise in CRO, A/B testing, UX optimization, and technical SEO
  • Strong experience with web analytics and marketing technology (Google Analytics, GSC, Intellimize, WordPress)
  • Leadership ability to guide cross-functional teams
  • Proficiency in website performance, accessibility, and front-end understanding (HTML, CSS, JavaScript familiarity)
  • Data-driven mindset with excellent communication skills
  • Strong presentation abilities to convey insights to executive stakeholders

๐Ÿ’ฐ Compensation & Benefits

Salary Range: $136,000 - $204,000 CAD (aim to hire between minimum and midpoint: $136,000 - $170,000 CAD)

Benefits:

  • Hybrid work environment (minimum 2 days in office per week)
  • Flexible time off policy (encouraged 20 days off per year)
  • $2,000 annual counseling benefit
  • RRSP matching and RESP contribution
  • Clioversary recognition program at 3, 5, 7, and 10 years
  • Top-tier health benefits, dental, and vision insurance

Industry Comparison: This compensation package appears competitive for senior marketing leadership roles in the Canadian technology sector, particularly for SaaS companies.

ASSUMPTION: The job type is assumed to be Full-time based on the comprehensive benefits package and salary structure, though this wasn't explicitly stated in the original listing.


๐Ÿ“Œ Applicant Insights

๐Ÿ” Company Context

Industry Position: Clio is described as a global leader transforming the legal experience through technology. The company appears to be a well-established SaaS provider focusing on legal technology solutions.

Company Size: Mid to large size organization with multiple office locations across Canada

Company Stage: Growth/Scale-up stage with established market presence

ASSUMPTION: Company size and stage are inferred based on the sophisticated team structure, multiple office locations, comprehensive benefits, and the description of Clio as a "global leader." The company appears to be beyond startup phase and in active growth mode.


๐Ÿ“Š Role Analysis

Career Level: Senior management level

Reporting Structure: Reports to the Senior Director, Inbound Marketing and Operations

Team Size/Composition: Leading a team of digital marketers and website developers

Growth Opportunities: Potential path to director-level positions in marketing or digital strategy

ASSUMPTION: Team size isn't explicitly stated, but the role involves leading multiple digital marketers and web developers, suggesting a team of at least 4-8 direct reports. Growth opportunities are inferred based on the typical career progression in marketing leadership.


๐ŸŒ Location & Work Environment

Office Type: Hybrid (minimum 2 days per week in office on "Anchor Days")

Geographic Context: Position can be based in Toronto, Burnaby, or Calgary - all major Canadian tech hubs with strong business communities

Work Schedule: Standard full-time with flexibility for time off (encouraged 20 days annually)

Regional Considerations: Toronto is Canada's largest business center with a high cost of living but extensive professional networking opportunities. All three potential locations have growing tech ecosystems.


๐Ÿ’ผ Interview & Application Insights

Typical Process: For senior marketing roles at established tech companies, expect multiple rounds of interviews including initial HR screening, hiring manager discussion, team panel, and potentially a strategic presentation or case study.

Key Assessment Areas:

  • Strategic thinking and website optimization expertise
  • Leadership capabilities and team management experience
  • Data-driven decision-making approach
  • Cross-functional collaboration skills
  • Demonstrated conversion rate improvement results

Application Tips: Emphasize quantifiable website performance improvements, conversion rate optimization successes, and team leadership achievements. Highlight experience with multi-product, multi-region websites.

ATS Keywords: Digital strategy, conversion rate optimization, CRO, SEO, web analytics, A/B testing, UX optimization, marketing technology, Google Analytics, website performance, leadership, team management

ASSUMPTION: These insights are based on industry standards for senior digital marketing positions in technology companies of similar size and stage.


๐Ÿ› ๏ธ Tools & Technologies

Familiarity with the following tools would be valuable:

  • Google Analytics
  • Google Search Console (GSC)
  • Intellimize
  • WordPress CMS
  • A/B testing platforms
  • HTML, CSS, JavaScript (basic familiarity)
  • SEO tools and analytics platforms

ASSUMPTION: While only specific tools mentioned in the listing are included above, senior digital marketing roles typically require familiarity with additional marketing technologies like HubSpot, Marketo, or other marketing automation platforms.


๐Ÿ‘” Cultural Fit Considerations

Company Values: Clio emphasizes diversity, inclusion, belonging, and equity. The company values authenticity, mission alignment, and creating an environment where team members feel included and empowered.

Work Style: Fast-paced, data-driven, collaborative environment with cross-functional teams. Values initiative, excellence, innovation, and results.

Self-Assessment:

  • Are you energized by leading cross-functional teams?
  • Do you thrive when setting and achieving measurable goals?
  • Are you comfortable making strategic decisions based on data analysis?
  • Can you balance strategic vision with tactical execution?
  • Do you enjoy mentoring and developing team members?

โš ๏ธ Potential Challenges

Based on the job description, candidates should consider:

  • Managing complex multi-product and multi-region website funnels
  • Balancing strategic leadership with hands-on execution
  • Coordinating cross-functional teams across different departments
  • Meeting ambitious conversion and performance metrics
  • Leading technical initiatives while maintaining strong business alignment
  • Navigating hybrid work requirements with in-office expectations

ASSUMPTION: These challenges are inferred from the responsibilities and scope of the role as described, representing potential areas requiring focus rather than definitive difficulties.


๐Ÿ“ˆ Similar Roles Comparison

This Senior Manager, Digital Strategy role differs from similar positions in several ways:

  • vs. Digital Marketing Manager: Higher focus on strategy, leadership, and cross-functional collaboration
  • vs. Web Director: More emphasis on conversion and marketing performance rather than purely technical web development
  • vs. SEO Manager: Broader scope including website strategy, CRO, and team leadership beyond just search performance
  • vs. Growth Marketing Manager: More focused on website performance and digital assets rather than full-funnel growth initiatives

ASSUMPTION: This comparison is based on standard industry role definitions and the specific responsibilities outlined in this job description.


๐Ÿ“ Sample Projects

In this role, you might work on projects such as:

  • Leading a website redesign or restructuring to improve user experience and conversion paths
  • Developing a comprehensive A/B testing roadmap to systematically improve conversion rates
  • Creating specialized microsites for new product launches or market expansions
  • Implementing advanced analytics tracking to better understand user behavior and optimize accordingly
  • Coordinating cross-functional teams to enhance website SEO performance and technical optimization
  • Building and mentoring a high-performing digital team through recruitment and professional development

ASSUMPTION: These projects are illustrative examples based on the responsibilities listed in the job description and typical initiatives for this role type.


โ“ Key Questions to Ask During Interview

  • What are the most significant challenges facing Clio's digital marketing strategy currently?
  • How does the digital team collaborate with other departments to align website initiatives with broader company goals?
  • What key metrics will define success in this role during the first 6-12 months?
  • How would you describe the balance between strategic planning and hands-on execution in this position?
  • What resources and support are available for implementing major website changes or technological improvements?
  • How does Clio's commitment to diversity, inclusion, belonging, and equity manifest in day-to-day operations?

ASSUMPTION: These questions are suggested based on the role type and may need adaptation for specific interviews.


๐Ÿ“Œ Disclaimer

โš ๏ธ This enhanced job description was AI-generated based on the original job listing. Information has been organized and supplemented with industry-standard insights where details were not provided. All assumptions are explicitly labeled. Applicants should verify all details directly with the employer before making decisions based on this content.


๐Ÿ“Œ Next Steps for Applicants

  1. Tailor your resume and cover letter to highlight:
    • Digital strategy leadership experience
    • Website optimization and conversion results (with metrics)
    • Team management and development successes
    • Data-driven marketing approach
    • Experience with multi-product and multi-region websites
  2. Optimize your LinkedIn profile to include relevant keywords from the job description, particularly around digital strategy, conversion optimization, and leadership
  3. Prepare portfolio examples showcasing successful website strategies, CRO initiatives, and digital marketing campaigns you've led
  4. Research Clio thoroughly, including their products, market position, and recent company news
  5. Prepare for behavioral and situational questions about your leadership style, data-driven decision making, and cross-functional collaboration experiences
  6. Be ready to discuss specific examples of how you've improved website conversion rates and led successful digital teams in past roles