Sales Counselor
Everstory Partners
Full-time
On-site
Muncy Creek, Pennsylvania, United States
🌐 Digital Marketing
Here is the AI-enriched job listing for the Sales Counselor role at Everstory Partners:
## 📌 Core Information
🔹 **Job Title:** Sales Counselor
🔹 **Company:** Everstory Partners
🔹 **Location:** Muncy Creek, Pennsylvania, United States
🔹 **Job Type:** Full-time
🔹 **Category:** Sales
---
## 📌 Essential Job Details
### 🚀 Job Overview
As a Sales Counselor at Everstory Partners, you will play a crucial role in providing compassionate, personalized support to individuals and families during times of loss. Leveraging Everstory's sales process and industry expertise, you will guide customers through the end-of-life memorial planning process, helping them find the right products and services to honor their loved ones. By delivering exceptional customer experiences and maximizing sales, you will contribute directly to Everstory's mission of creating supportive spaces for grief and healing.
**ASSUMPTION:** The Sales Counselor role is focused on both pre-planning and immediate-need funeral and memorial services, as this is a common business model in the death care industry.
---
### 📋 Key Responsibilities
✅ Guide individuals and families through end-of-life memorial planning using sales presentations and Everstory's tools
✅ Provide customers with personalized options to meet their unique needs, including tours, plot identification, and advice on burial, entombment, cremation, memorials, and merchandise
✅ Understand and present all associated costs, advise customers on financing options, and ensure all financing is finalized prior to internment
✅ Manage the CRM and lead database, including generating new leads, referrals, and categorizing leads as hot, warm, or cold
✅ Plan and conduct community outreach events to build relationships and generate new leads
✅ Complete all required paperwork, processes, and authorizations to finalize sales and deliver services/products
✅ Actively participate in supporting services at the location
✅ Communicate effectively with local management and team members regarding activity, progress, and results
**ASSUMPTION:** The Sales Counselor is responsible for both pre-need and at-need sales, as well as managing the full customer lifecycle from lead generation to service delivery.
---
### 🎯 Required Qualifications
**Education:** High school diploma or equivalent, with some additional education preferred in areas like Business, Marketing, or Sales.
**Experience:** 1 year of sales experience preferred.
**Skills:**
- Valid driver's license and access to a personal vehicle
- Proficiency in MS Office (Microsoft Excel and Outlook)
- Experience working in a CRM (lead management system preferred)
- Strong attention to detail and problem-solving skills
- Excellent verbal, written, and interpersonal communication skills
- Strong organizational and planning skills in a fast-paced environment
- Ability to maintain discretion and confidentiality when handling sensitive information
**ASSUMPTION:** The role requires a combination of sales skills, customer service expertise, and attention to detail to effectively manage the end-of-life planning process for customers.
---
### 💰 Compensation & Benefits
**Salary Range:** Not specified
**Benefits:** Everstory Partners offers a competitive benefits package for full-time employees, including medical, dental, 401(k) with company match, life insurance, disability coverage, vision, tuition reimbursement, employee discount programs, generous PTO, and volunteer opportunities.
**ASSUMPTION:** Based on the industry and location, the salary range for a Sales Counselor at Everstory Partners is likely between $40,000 - $60,000 per year, plus commission.
---
## 📌 Applicant Insights
### 🔍 Company Context
**Industry Position:** Everstory Partners is a national provider of end-of-life memorial planning and services, with a focus on creating supportive spaces for grief and healing.
**Company Size:** Not specified
**Company Stage:** Established, with a national presence
**ASSUMPTION:** Everstory Partners is a well-established player in the death care industry, with a strong brand and network of local partners.
---
### 📊 Role Analysis
**Career Level:** Mid-level, with potential for growth in sales and management
**Reporting Structure:** The Sales Counselor likely reports to a local cemetery or funeral home manager.
**Team Size/Composition:** The size and composition of the local team can vary, but likely includes other sales counselors, funeral directors, and support staff.
**Growth Opportunities:** Successful Sales Counselors may have opportunities to advance into sales leadership, training, or management roles within the company.
**ASSUMPTION:** The Sales Counselor role is a mid-level position with clear paths for career progression, both within the sales function and potentially into broader management roles.
---
### 🌍 Location & Work Environment
**Office Type:** The role is based at a local cemetery location, with a mix of in-office and community/customer-facing work.
**Geographic Context:** Muncy Creek, Pennsylvania is a small town located in the northern part of the state, with a population of around 2,500 people.
**Work Schedule:** The role requires availability to work evenings and weekends as needed to accommodate customer needs.
**Regional Considerations:** The local community in Muncy Creek may have specific cultural or practical considerations for end-of-life planning and services.
**ASSUMPTION:** The Sales Counselor will need to be comfortable working in a funeral home/cemetery environment and engaging with customers in both office and community settings.
---
### 💼 Interview & Application Insights
**Typical Process:** The interview process for a Sales Counselor role at Everstory Partners may include an initial phone/video screen, in-person interviews with the local management team, and potentially role-playing exercises or sales presentations.
**Key Assessment Areas:** Employers will likely evaluate candidates' sales skills, customer service orientation, communication abilities, organizational skills, and overall fit with the company's mission and values.
**Application Tips:** Applicants should highlight their relevant sales experience, customer focus, and passion for supporting families during difficult times. Emphasizing any prior experience in the death care industry or similar service-oriented roles would also be beneficial.
**ATS Keywords:** Relevant keywords to include in applications and resumes may include: "sales counselor," "funeral services," "end-of-life planning," "customer service," "CRM," "lead generation," and "community outreach."
**ASSUMPTION:** The interview and application process will be similar to other sales roles in the death care industry, with a focus on customer-centric skills and cultural fit.
---
### 🛠️ Tools & Technologies
- Customer Relationship Management (CRM) software
- Microsoft Office suite (Outlook, Excel)
- Presentation and proposal creation tools
- Cemetery/funeral home management systems
**ASSUMPTION:** The Sales Counselor will need to be proficient in using standard sales and customer relationship management tools, as well as basic office productivity software.
---
### 👔 Cultural Fit Considerations
**Company Values:** Everstory Partners is committed to creating supportive spaces for grief and healing, with a deep understanding of the complex nature of loss.
**Work Style:** The role requires a balance of independent work (e.g., lead management, sales presentations) and collaborative teamwork (e.g., supporting services, communicating with management).
**Self-Assessment:** Applicants should consider whether they have a genuine passion for serving families during difficult times, the empathy and communication skills to provide compassionate support, and the sales acumen to excel in a commission-based environment.
**ASSUMPTION:** Everstory Partners values employees who share their mission of supporting families through the grieving process and can deliver exceptional customer experiences.
---
### ⚠️ Potential Challenges
The Sales Counselor role may involve dealing with emotionally challenging situations, handling sensitive customer information, and meeting aggressive sales targets in a commission-based environment. Prioritizing work-life balance and maintaining a high level of emotional intelligence will be critical for success.
**ASSUMPTION:** The role requires a balance of sales expertise and empathy, which can be demanding in the funeral services industry.
---
### 📈 Similar Roles Comparison
The Sales Counselor role at Everstory Partners is similar to other sales positions in the death care industry, such as pre-need sales representatives at funeral homes or cemetery sales specialists. However, the Everstory model of providing comprehensive end-of-life planning services and a focus on community engagement may differentiate the role from more traditional funeral sales positions.
**ASSUMPTION:** The Sales Counselor role combines elements of both pre-need and at-need funeral sales, with a stronger emphasis on community outreach and customer-centric service.
---
### 📝 Sample Projects
Some potential projects or tasks a Sales Counselor at Everstory Partners may work on include:
- Conducting tours of the cemetery and memorial facilities for prospective customers
- Preparing personalized sales proposals and presentations for families planning end-of-life services
- Organizing and hosting community events, such as grief support groups or memorial services
- Collaborating with the local funeral home team to ensure a seamless customer experience
- Developing targeted marketing and lead generation campaigns to expand the company's customer base
**ASSUMPTION:** The Sales Counselor role involves a blend of direct customer interaction, sales and proposal development, community engagement, and cross-functional collaboration.
---
### ❓ Key Questions to Ask During Interview
1. Can you tell me more about the company's approach to supporting families through the grieving process?
2. What are the key metrics or goals that you use to evaluate the performance of your Sales Counselors?
3. Can you describe a typical day or week in this role, and how the workload is balanced between sales activities and other responsibilities?
4. What training and ongoing development opportunities are available to help Sales Counselors continuously improve their skills?
5. How does the local team collaborate to ensure a consistent and high-quality customer experience?
6. Can you share any examples of successful community outreach initiatives that have helped generate new leads and build stronger relationships?
**ASSUMPTION:** These questions will help applicants better understand the company's culture, the specific responsibilities and expectations of the role, and the resources available to support professional development.
---
## 📌 Disclaimer
⚠️ **This enhanced job description was AI-generated based on the original job listing. Information has been organized and supplemented with industry-standard insights where details were not provided. All assumptions are explicitly labeled. Applicants should verify all details directly with the employer before making decisions based on this content.**
---
## 📌 Next Steps for Applicants
To apply for the Sales Counselor role at Everstory Partners, be sure to:
- Carefully review the job description and required qualifications to assess your fit
- Tailor your resume and cover letter to highlight your relevant sales experience, customer service skills, and passion for the company's mission
- Prepare thoughtful questions to ask during the interview that demonstrate your interest and understanding of the role
- Research the company, industry, and local market to be able to speak knowledgeably about why you are the ideal candidate
- Submit your application through the appropriate channels, following any specific instructions provided
By taking these steps, you can position yourself as a strong, well-informed candidate and increase your chances of being considered for this exciting opportunity.
## 📌 Core Information
🔹 **Job Title:** Sales Counselor
🔹 **Company:** Everstory Partners
🔹 **Location:** Muncy Creek, Pennsylvania, United States
🔹 **Job Type:** Full-time
🔹 **Category:** Sales
---
## 📌 Essential Job Details
### 🚀 Job Overview
As a Sales Counselor at Everstory Partners, you will play a crucial role in providing compassionate, personalized support to individuals and families during times of loss. Leveraging Everstory's sales process and industry expertise, you will guide customers through the end-of-life memorial planning process, helping them find the right products and services to honor their loved ones. By delivering exceptional customer experiences and maximizing sales, you will contribute directly to Everstory's mission of creating supportive spaces for grief and healing.
**ASSUMPTION:** The Sales Counselor role is focused on both pre-planning and immediate-need funeral and memorial services, as this is a common business model in the death care industry.
---
### 📋 Key Responsibilities
✅ Guide individuals and families through end-of-life memorial planning using sales presentations and Everstory's tools
✅ Provide customers with personalized options to meet their unique needs, including tours, plot identification, and advice on burial, entombment, cremation, memorials, and merchandise
✅ Understand and present all associated costs, advise customers on financing options, and ensure all financing is finalized prior to internment
✅ Manage the CRM and lead database, including generating new leads, referrals, and categorizing leads as hot, warm, or cold
✅ Plan and conduct community outreach events to build relationships and generate new leads
✅ Complete all required paperwork, processes, and authorizations to finalize sales and deliver services/products
✅ Actively participate in supporting services at the location
✅ Communicate effectively with local management and team members regarding activity, progress, and results
**ASSUMPTION:** The Sales Counselor is responsible for both pre-need and at-need sales, as well as managing the full customer lifecycle from lead generation to service delivery.
---
### 🎯 Required Qualifications
**Education:** High school diploma or equivalent, with some additional education preferred in areas like Business, Marketing, or Sales.
**Experience:** 1 year of sales experience preferred.
**Skills:**
- Valid driver's license and access to a personal vehicle
- Proficiency in MS Office (Microsoft Excel and Outlook)
- Experience working in a CRM (lead management system preferred)
- Strong attention to detail and problem-solving skills
- Excellent verbal, written, and interpersonal communication skills
- Strong organizational and planning skills in a fast-paced environment
- Ability to maintain discretion and confidentiality when handling sensitive information
**ASSUMPTION:** The role requires a combination of sales skills, customer service expertise, and attention to detail to effectively manage the end-of-life planning process for customers.
---
### 💰 Compensation & Benefits
**Salary Range:** Not specified
**Benefits:** Everstory Partners offers a competitive benefits package for full-time employees, including medical, dental, 401(k) with company match, life insurance, disability coverage, vision, tuition reimbursement, employee discount programs, generous PTO, and volunteer opportunities.
**ASSUMPTION:** Based on the industry and location, the salary range for a Sales Counselor at Everstory Partners is likely between $40,000 - $60,000 per year, plus commission.
---
## 📌 Applicant Insights
### 🔍 Company Context
**Industry Position:** Everstory Partners is a national provider of end-of-life memorial planning and services, with a focus on creating supportive spaces for grief and healing.
**Company Size:** Not specified
**Company Stage:** Established, with a national presence
**ASSUMPTION:** Everstory Partners is a well-established player in the death care industry, with a strong brand and network of local partners.
---
### 📊 Role Analysis
**Career Level:** Mid-level, with potential for growth in sales and management
**Reporting Structure:** The Sales Counselor likely reports to a local cemetery or funeral home manager.
**Team Size/Composition:** The size and composition of the local team can vary, but likely includes other sales counselors, funeral directors, and support staff.
**Growth Opportunities:** Successful Sales Counselors may have opportunities to advance into sales leadership, training, or management roles within the company.
**ASSUMPTION:** The Sales Counselor role is a mid-level position with clear paths for career progression, both within the sales function and potentially into broader management roles.
---
### 🌍 Location & Work Environment
**Office Type:** The role is based at a local cemetery location, with a mix of in-office and community/customer-facing work.
**Geographic Context:** Muncy Creek, Pennsylvania is a small town located in the northern part of the state, with a population of around 2,500 people.
**Work Schedule:** The role requires availability to work evenings and weekends as needed to accommodate customer needs.
**Regional Considerations:** The local community in Muncy Creek may have specific cultural or practical considerations for end-of-life planning and services.
**ASSUMPTION:** The Sales Counselor will need to be comfortable working in a funeral home/cemetery environment and engaging with customers in both office and community settings.
---
### 💼 Interview & Application Insights
**Typical Process:** The interview process for a Sales Counselor role at Everstory Partners may include an initial phone/video screen, in-person interviews with the local management team, and potentially role-playing exercises or sales presentations.
**Key Assessment Areas:** Employers will likely evaluate candidates' sales skills, customer service orientation, communication abilities, organizational skills, and overall fit with the company's mission and values.
**Application Tips:** Applicants should highlight their relevant sales experience, customer focus, and passion for supporting families during difficult times. Emphasizing any prior experience in the death care industry or similar service-oriented roles would also be beneficial.
**ATS Keywords:** Relevant keywords to include in applications and resumes may include: "sales counselor," "funeral services," "end-of-life planning," "customer service," "CRM," "lead generation," and "community outreach."
**ASSUMPTION:** The interview and application process will be similar to other sales roles in the death care industry, with a focus on customer-centric skills and cultural fit.
---
### 🛠️ Tools & Technologies
- Customer Relationship Management (CRM) software
- Microsoft Office suite (Outlook, Excel)
- Presentation and proposal creation tools
- Cemetery/funeral home management systems
**ASSUMPTION:** The Sales Counselor will need to be proficient in using standard sales and customer relationship management tools, as well as basic office productivity software.
---
### 👔 Cultural Fit Considerations
**Company Values:** Everstory Partners is committed to creating supportive spaces for grief and healing, with a deep understanding of the complex nature of loss.
**Work Style:** The role requires a balance of independent work (e.g., lead management, sales presentations) and collaborative teamwork (e.g., supporting services, communicating with management).
**Self-Assessment:** Applicants should consider whether they have a genuine passion for serving families during difficult times, the empathy and communication skills to provide compassionate support, and the sales acumen to excel in a commission-based environment.
**ASSUMPTION:** Everstory Partners values employees who share their mission of supporting families through the grieving process and can deliver exceptional customer experiences.
---
### ⚠️ Potential Challenges
The Sales Counselor role may involve dealing with emotionally challenging situations, handling sensitive customer information, and meeting aggressive sales targets in a commission-based environment. Prioritizing work-life balance and maintaining a high level of emotional intelligence will be critical for success.
**ASSUMPTION:** The role requires a balance of sales expertise and empathy, which can be demanding in the funeral services industry.
---
### 📈 Similar Roles Comparison
The Sales Counselor role at Everstory Partners is similar to other sales positions in the death care industry, such as pre-need sales representatives at funeral homes or cemetery sales specialists. However, the Everstory model of providing comprehensive end-of-life planning services and a focus on community engagement may differentiate the role from more traditional funeral sales positions.
**ASSUMPTION:** The Sales Counselor role combines elements of both pre-need and at-need funeral sales, with a stronger emphasis on community outreach and customer-centric service.
---
### 📝 Sample Projects
Some potential projects or tasks a Sales Counselor at Everstory Partners may work on include:
- Conducting tours of the cemetery and memorial facilities for prospective customers
- Preparing personalized sales proposals and presentations for families planning end-of-life services
- Organizing and hosting community events, such as grief support groups or memorial services
- Collaborating with the local funeral home team to ensure a seamless customer experience
- Developing targeted marketing and lead generation campaigns to expand the company's customer base
**ASSUMPTION:** The Sales Counselor role involves a blend of direct customer interaction, sales and proposal development, community engagement, and cross-functional collaboration.
---
### ❓ Key Questions to Ask During Interview
1. Can you tell me more about the company's approach to supporting families through the grieving process?
2. What are the key metrics or goals that you use to evaluate the performance of your Sales Counselors?
3. Can you describe a typical day or week in this role, and how the workload is balanced between sales activities and other responsibilities?
4. What training and ongoing development opportunities are available to help Sales Counselors continuously improve their skills?
5. How does the local team collaborate to ensure a consistent and high-quality customer experience?
6. Can you share any examples of successful community outreach initiatives that have helped generate new leads and build stronger relationships?
**ASSUMPTION:** These questions will help applicants better understand the company's culture, the specific responsibilities and expectations of the role, and the resources available to support professional development.
---
## 📌 Disclaimer
⚠️ **This enhanced job description was AI-generated based on the original job listing. Information has been organized and supplemented with industry-standard insights where details were not provided. All assumptions are explicitly labeled. Applicants should verify all details directly with the employer before making decisions based on this content.**
---
## 📌 Next Steps for Applicants
To apply for the Sales Counselor role at Everstory Partners, be sure to:
- Carefully review the job description and required qualifications to assess your fit
- Tailor your resume and cover letter to highlight your relevant sales experience, customer service skills, and passion for the company's mission
- Prepare thoughtful questions to ask during the interview that demonstrate your interest and understanding of the role
- Research the company, industry, and local market to be able to speak knowledgeably about why you are the ideal candidate
- Submit your application through the appropriate channels, following any specific instructions provided
By taking these steps, you can position yourself as a strong, well-informed candidate and increase your chances of being considered for this exciting opportunity.