D

Sales Account Coordinator

DSM
Full-time
On-site
Germany

πŸ“Œ Core Information

πŸ”Ή Job Title: Sales Account Coordinator

πŸ”Ή Company: DSM

πŸ”Ή Location: Germany

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Chemical Manufacturing

πŸ”Ή Date Posted: April 11, 2025

πŸ”Ή Experience Level: Entry-level (0-2 years)

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Supporting Account Managers in project management
  • Being a main point of contact for customers
  • Managing day-to-day client requests
  • Ensuring detailed knowledge of client requirements and market environment

ASSUMPTION: This role is crucial for the success of the company, as it involves direct customer interaction and project management support.

πŸ“‹ Key Responsibilities

βœ… Document/questionnaire preparation

βœ… Project follow-up

βœ… Pricing offers preparation and approval process management

βœ… Sample order preparation and follow-up

βœ… Direct customer contact

βœ… Data management

βœ… Main contact during Account Manager absence

ASSUMPTION: The role requires strong organizational skills, attention to detail, and excellent communication skills to manage multiple projects and customer interactions effectively.

🎯 Required Qualifications

Education: Not specified (assumed relevant degree or equivalent experience)

Experience: 0-2 years of experience in sales or office management

Required Skills:

  • Willingness to learn and grow in a changing environment
  • Open-minded
  • Attention to detail
  • Sales department experience
  • Office management experience
  • Fluency in English
  • Team player
  • Experience with SAP

Preferred Skills:

  • None specified

ASSUMPTION: While not explicitly stated, a relevant degree or equivalent experience is likely required for this role. Additionally, experience in sales or office management is highly preferred.

πŸ’° Compensation & Benefits

Salary Range: €25,000 - €35,000 per year (estimated based on industry standards for entry-level sales roles in Germany)

Benefits:

  • Not specified (assumed standard benefits package)

Working Hours: Full-time (40 hours per week)

ASSUMPTION: The salary range is estimated based on industry standards for entry-level sales roles in Germany. The benefits package is assumed to be standard, including health insurance, retirement plans, and paid time off.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Chemical Manufacturing

Company Size: 10,001+ employees (Large enterprise)

Founded: 1902 (as DSM, merged with Firmenich in 2023)

Company Description:

  • Innovators in nutrition, health, and beauty
  • Combines essential, desirable, and sustainable solutions
  • Global team of nearly 30,000 employees
  • Revenue of over €12 billion

Company Specialties:

  • Fragrances
  • Ingredients
  • Flavours
  • Natural ingredients
  • Perfumery and beauty
  • Sustainability
  • Health
  • Animal nutrition and health
  • Taste
  • Texture and health
  • Nutrition
  • Vitamins
  • Early life nutrition
  • Baking ingredients
  • Biomedical

Company Website: www.dsm-firmenich.com

ASSUMPTION: DSM-Firmenich is a large, multinational corporation with a wide range of specialties in the chemical manufacturing industry. The company is committed to sustainability and innovation in its products and practices.

πŸ“Š Role Analysis

Career Level: Entry-level (0-2 years of experience)

Reporting Structure: Reports directly to the Account Manager

Work Arrangement: On-site, full-time (40 hours per week)

Growth Opportunities:

  • Potential career progression to Account Manager or other sales roles
  • possibility to work on international projects
  • Training and development opportunities

ASSUMPTION: As an entry-level role, there are opportunities for career growth and development within the company. The role may also provide exposure to international projects and clients.

🌍 Location & Work Environment

Office Type: Corporate office

Office Location(s): Germany (specific location not specified)

Geographic Context:

  • Germany has a strong economy and is a major player in the chemical manufacturing industry
  • Germany offers a high standard of living and strong social benefits
  • The specific location within Germany is not specified, but it is likely to be in a major city or industrial hub

Work Schedule: Monday-Friday, 9:00 AM - 5:00 PM (with a 1-hour lunch break)

ASSUMPTION: The work environment is likely to be professional and fast-paced, with a focus on teamwork and collaboration. The specific location within Germany may offer additional cultural or linguistic benefits, depending on the candidate's background and preferences.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • On-site or virtual interview with the hiring manager
  • Final round interview with key stakeholders
  • Background check and onboarding

Key Assessment Areas:

  • Customer service skills
  • Project management skills
  • Attention to detail
  • Language proficiency in English
  • Cultural fit with the company's values and work environment

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experiences for this role
  • Prepare examples of your project management and customer service skills
  • Research the company and its values to demonstrate your cultural fit
  • Follow up after the interview to express your interest in the role

ATS Keywords: Sales, Account Coordinator, Project Management, Customer Service, Attention to Detail, English Language, SAP, Team Player

ASSUMPTION: The application process is likely to be competitive, with a focus on customer service, project management, and cultural fit skills. Candidates should tailor their application materials to highlight these skills and demonstrate their fit with the company's values.

πŸ› οΈ Tools & Technologies

  • SAP
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Customer Relationship Management (CRM) software (not specified)

ASSUMPTION: The role requires proficiency in SAP and Microsoft Office Suite, as well as familiarity with CRM software. Additional tools and technologies may be required, depending on the specific projects and clients the candidate works with.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation
  • Sustainability
  • Collaboration
  • Excellence
  • Responsibility

Work Style:

  • Fast-paced and dynamic
  • Team-oriented and collaborative
  • Focused on results and continuous improvement
  • Adaptable and open to change

Self-Assessment Questions:

  • How do you handle working with multiple projects and tight deadlines?
  • Can you provide an example of a time when you had to adapt to a significant change in your work environment?
  • How do you ensure attention to detail in your work, especially when managing multiple projects?

ASSUMPTION: Candidates should assess their fit with the company's values and work style, particularly in terms of adaptability, collaboration, and a focus on results. They should also be prepared to provide specific examples of their skills and experiences that demonstrate these qualities.

⚠️ Potential Challenges

  • Working with multiple projects and tight deadlines
  • Adapting to changes in the work environment
  • Managing customer expectations and feedback
  • Ensuring attention to detail in a fast-paced work environment

ASSUMPTION: The role may present challenges in terms of managing multiple projects and tight deadlines, adapting to changes, and ensuring attention to detail in a fast-paced work environment. Candidates should be prepared to address these challenges and demonstrate their ability to manage them effectively.

πŸ“ˆ Similar Roles Comparison

  • Compared to other sales account coordinator roles, this position may offer more exposure to project management and international clients
  • In the chemical manufacturing industry, this role may provide more opportunities for career growth and development compared to other entry-level positions
  • Compared to other sales roles, this position may require more attention to detail and project management skills

ASSUMPTION: Candidates should research similar roles and the chemical manufacturing industry to understand the unique aspects of this position and how it compares to other opportunities in the field.

πŸ“ Sample Projects

  • Managing a large-scale project for a multinational client, including documentation preparation, pricing offers, and sample order management
  • Collaborating with the Account Manager to develop and implement a customer retention strategy for a key account
  • Conducting market research and analysis to identify new business opportunities and trends in the industry

ASSUMPTION: The role may involve a variety of projects, from managing large-scale client accounts to conducting market research and analysis. Candidates should be prepared to provide specific examples of their skills and experiences relevant to these types of projects.

❓ Key Questions to Ask During Interview

  • What are the most challenging aspects of this role, and how can I best prepare to manage them?
  • How does this role support career growth and development within the company?
  • What are the key priorities for the first 90 days in this role?
  • How does the company support work-life balance for its employees?
  • What are the most rewarding aspects of working at DSM-Firmenich?

ASSUMPTION: Candidates should prepare thoughtful questions that demonstrate their interest in the role and the company, as well as their understanding of the challenges and opportunities it presents.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
  • Prepare examples of your project management and customer service skills
  • Research the company and its values to demonstrate your cultural fit
  • Follow up after the interview to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.