A

REGIONAL DIRECTOR OF DIGITAL MARKETING โ€“ The Americas Region

AccorHotel
Full-time
On-site
Mexico
๐ŸŒ Digital Marketing

๐Ÿ“Œ Core Information

๐Ÿ”น Job Title: Regional Director of Digital Marketing โ€“ The Americas Region

๐Ÿ”น Company: AccorHotel (Ennismore)

๐Ÿ”น Location: Cancun, Mexico

๐Ÿ”น Job Type: Full-time

๐Ÿ”น Category: ๐ŸŒ Digital Marketing


๐Ÿ“Œ Essential Job Details

๐Ÿš€ Job Overview

This is a strategic leadership role responsible for directing digital marketing efforts across Ennismore's portfolio of 10+ properties in the Americas region. Based in Cancun and reporting to the Global Brand & Digital Director in London, you'll lead performance marketing and CRM strategies to drive commercial success through brand.com websites while ensuring growth across all digital channels. This role comes at a pivotal time as the company prepares for a full relaunch of digital platforms and booking engines across all brands during 2024/2025.

ASSUMPTION: The role is with Ennismore, which appears to be a division or brand within the AccorHotel group, based on the job description content.


๐Ÿ“‹ Key Responsibilities

  • โœ… Lead digital performance strategy across paid channels, SEO, CRM, and social media for the Americas region
  • โœ… Collaborate with property Revenue & Marketing teams to create and execute brand-led conversion campaigns and seasonal offers
  • โœ… Manage relationships with digital agencies executing paid campaigns, technical SEO, and on-site SEO
  • โœ… Partner with brand leadership to optimize performance of digital platforms and marketing campaigns
  • โœ… Support migration to a new in-house booking engine throughout 2024/2025
  • โœ… Develop strategies to improve revenue performance through increased qualified traffic and conversion optimization
  • โœ… Lead CRM strategy, campaign execution, database growth, and maintenance
  • โœ… Collaborate with in-house creative teams to deliver commercial campaigns aligned with brand identity
  • โœ… Own regional analytics and reporting with data-driven recommendations to optimize channel performance
  • โœ… Plan, test, evaluate, and optimize digital marketing initiatives
  • โœ… Set annual objectives, KPIs, and budgets for performance marketing with property teams
  • โœ… Represent properties as a digital expert in key performance reviews with owners and stakeholders
  • โœ… Manage day-to-day essentials with IT and legal teams (domain registrations, T&Cs, GDPR)

๐ŸŽฏ Required Qualifications

Education: Not specified

Experience: 5+ years of experience in digital marketing in the Americas markets

Skills:

  • Strong analytical thinking and creative brand approach
  • Expertise in cross-channel paid advertising products and optimization
  • Experience in digital product optimization through SEO audits and implementation
  • CRM strategy development and database building capabilities
  • Advanced digital analytics skills, particularly with Google Analytics
  • Forecasting and attribution modeling experience
  • Strong quantitative skills and ability to draw actionable insights
  • Advanced Excel skills (pivot tables, multi-function formulas, graphs)
  • Excellent communication skills with stakeholders at all levels
  • Willingness to travel to properties regularly

ASSUMPTION: While a specific degree is not mentioned, this senior role likely requires a bachelor's degree in marketing, digital media, or a related field, which is standard for director-level marketing positions.


๐Ÿ’ฐ Compensation & Benefits

Salary Range: Not specified

Benefits:

  • Competitive package
  • Professional development opportunities
  • Discounts across the entire Ennismore family of brands

Industry Comparison: Not specified

ASSUMPTION: Based on the director-level position in hospitality marketing covering an entire region, this role likely offers a competitive salary in the upper range for digital marketing directors in Mexico, potentially with performance-based bonuses tied to revenue targets.


๐Ÿ“Œ Applicant Insights

๐Ÿ” Company Context

Industry Position: Ennismore is part of AccorHotel, one of the world's largest hospitality groups. The company appears to be in a growth phase with expanding operations across global markets (Europe, Middle East, Americas, Asia Pacific).

Company Size: Large, international hospitality group

Company Stage: Growth-oriented with active global expansion

ASSUMPTION: Based on the mention of "growing company" and global expansion across multiple regions, Ennismore appears to be a growth-focused division within the established AccorHotel group, with emphasis on digital transformation as evidenced by the platform relaunch initiative.


๐Ÿ“Š Role Analysis

Career Level: Senior leadership (Director level)

Reporting Structure: Reports directly to the Global Brand & Digital Director in London

Team Size/Composition: Works with property marketing teams, global brand VPs, Directors of Marketing, in-house digital product teams, and external agencies

Growth Opportunities: Potential for advancement into global digital leadership roles as the company continues international expansion

ASSUMPTION: This appears to be a matrix-style organizational role where you have direct reporting to global leadership but work closely with property-level teams. The position likely involves both strategic leadership and hands-on execution components.


๐ŸŒ Location & Work Environment

Office Type: Based in Cancun with regular travel to properties in the Americas region

Geographic Context: Cancun is a major tourism hub in Mexico, making it a strategic location for a hospitality marketing role focused on the Americas region

Work Schedule: Not specified, likely standard business hours with flexibility for travel

Regional Considerations: This role covers the entire Americas region, requiring cultural understanding and potentially multilingual capabilities to address diverse markets from North to South America

ASSUMPTION: Given the need to collaborate closely with property teams and the mention of regular travel, this appears to be primarily an in-office role with significant travel components rather than remote work.


๐Ÿ’ผ Interview & Application Insights

Typical Process: For director-level hospitality roles, interviews typically involve multiple rounds including initial screening, panel interviews with key stakeholders, presentation of strategic marketing ideas, and executive approval

Key Assessment Areas:

  • Strategic thinking and revenue-driving capabilities
  • Data analysis and insight generation
  • Cross-functional collaboration skills
  • Experience with digital platform transitions
  • Leadership abilities within matrix organizations

Application Tips: Highlight measurable digital marketing achievements, experience working across multiple properties or brands, and examples of successful revenue-generating campaigns

ATS Keywords: performance marketing, CRM strategy, digital channels, brand.com, conversion optimization, SEO, paid media, analytics, hospitality marketing, regional marketing, digital transformation

ASSUMPTION: These insights are based on industry standards for senior marketing positions in international hospitality companies.


๐Ÿ› ๏ธ Tools & Technologies

  • Google Analytics
  • Excel (advanced level)
  • CRM platforms
  • Paid media platforms (likely Google Ads, Meta Ads)
  • SEO tools
  • Booking engine/reservation systems
  • Data visualization tools

ASSUMPTION: While only Google Analytics and Excel are explicitly mentioned, the role would likely require proficiency with standard digital marketing tools based on the responsibilities outlined.


๐Ÿ‘” Cultural Fit Considerations

Company Values: Innovation, creativity, collaboration, authenticity ("be you"), ego-free teamwork, willingness to try new approaches

Work Style: Fast-paced, collaborative, supportive, entrepreneurial, and creative with a balance of analytical thinking

Self-Assessment:

  • Are you comfortable balancing creative brand expression with data-driven decision making?
  • Do you thrive in an environment that values authenticity over corporate formality?
  • Are you adaptable to changing digital landscapes and willing to experiment?
  • Can you effectively collaborate across global teams and with various stakeholders?

ASSUMPTION: The company culture appears to blend hospitality industry passion with a more progressive, innovative approach based on phrases like "no clones in suits here" and "doing things differently."


โš ๏ธ Potential Challenges

  • Managing digital strategy across multiple properties in different markets throughout the Americas
  • Coordinating with global leadership in London while being based in Mexico (time zone differences, communication complexities)
  • Leading the transition to a new booking engine across properties, which may involve change management challenges
  • Balancing brand consistency with localized marketing needs across diverse markets
  • Navigating a matrix organizational structure where you'll need to influence property teams without direct authority

ASSUMPTION: These challenges are inferred from the job responsibilities and organizational structure described in the listing.


๐Ÿ“ˆ Similar Roles Comparison

This Regional Director role differs from typical Digital Marketing Director positions in several ways:

  • Broader geographic scope: Responsible for an entire region rather than a single property or market
  • Matrix leadership: Works across properties without direct reports at each location
  • Platform transition focus: Specifically tasked with supporting migration to new booking engine
  • Brand-commercial balance: Requires stronger integration of brand identity with commercial performance than typical marketing roles

ASSUMPTION: This comparison is based on standard digital marketing leadership roles in the hospitality industry.


๐Ÿ“ Sample Projects

  • Developing a comprehensive digital performance strategy to address low-season occupancy challenges across regional properties
  • Creating and implementing a CRM reactivation campaign targeting past guests with personalized offers aligned with brand messaging
  • Collaborating with the technical team to optimize the SEO performance of property websites during platform migration
  • Conducting a cross-channel attribution analysis to optimize marketing spend allocation and improve ROI
  • Designing a training program for property marketing teams to effectively leverage the new booking engine

ASSUMPTION: These projects are illustrative examples based on the listed responsibilities and the hospitality industry context.


โ“ Key Questions to Ask During Interview

  1. What are the key performance metrics you're looking to improve with the new booking engine implementation?
  2. How do the individual property brands within the portfolio differ, and how does that impact the digital marketing approach?
  3. What is the current balance between global brand consistency and regional market customization in your digital strategies?
  4. How does the company approach testing and innovation in digital marketing initiatives?
  5. What are the biggest challenges the properties in this region are currently facing from a digital marketing perspective?
  6. How is the marketing team structured across the global, regional, and property levels?

ASSUMPTION: These questions are suggested based on the role type and hospitality industry context but may need adaptation for specific interviews.


๐Ÿ“Œ Disclaimer

โš ๏ธ This enhanced job description was AI-generated based on the original job listing. Information has been organized and supplemented with industry-standard insights where details were not provided. All assumptions are explicitly labeled. Applicants should verify all details directly with the employer before making decisions based on this content.


๐Ÿ“Œ Next Steps for Applicants

  1. Customize your resume: Highlight your experience with performance marketing, CRM, and SEO in the hospitality or travel industry if applicable
  2. Prepare a portfolio: Compile examples of successful digital marketing campaigns you've led, particularly those that drove direct revenue or booking increases
  3. Research Ennismore: Familiarize yourself with the company's portfolio of brands and properties in the Americas region
  4. Highlight regional experience: Emphasize your understanding of the diverse markets within the Americas
  5. Quantify achievements: Include specific metrics showing your impact on key performance indicators like conversion rates, traffic growth, and revenue generation
  6. ATS optimization: Ensure your resume includes key terms like "performance marketing," "CRM strategy," "digital analytics," "conversion optimization," and "brand.com" to pass applicant tracking systems