E

Product Marketing Manager, Payments

EverCommerce
Full-time
Remote
Worldwide
๐Ÿ“ฆ Product Marketing

๐Ÿ“Œ Core Information

๐Ÿ”น Job Title: Product Marketing Manager, Payments

๐Ÿ”น Company: EverCommerce

๐Ÿ”น Location: Remote - United States or Canada

๐Ÿ”น Job Type: Full-time

๐Ÿ”น Category: ๐Ÿ“ฆ Product Marketing


๐Ÿ“Œ Essential Job Details

๐Ÿš€ Job Overview

EverCommerce is seeking a Product Marketing Manager to lead the strategic approach and tactical execution for their EverCommerce Payments group. In this role, you'll develop go-to-market strategies, refine product positioning, evaluate pricing structures, and collaborate with various teams to optimize the customer journey and drive revenue growth for payment solutions used by over 20,000 SMBs.

ASSUMPTION: Based on the listing's focus on GTM strategy, product positioning, and payments expertise, this appears to be a mid to senior-level marketing role requiring significant experience in the payments/fintech space.


๐Ÿ“‹ Key Responsibilities

  • โœ… Develop and refine product and competitive positioning to connect with target audiences
  • โœ… Evaluate pricing structures and drive strategic communication around pricing changes
  • โœ… Collaborate with product teams to identify target markets for new features
  • โœ… Map out the buyer's journey to optimize messaging and reduce churn
  • โœ… Gather customer insights through interviews, surveys, and data analysis
  • โœ… Support content marketing and SEO teams to increase top-of-funnel with ideal customers
  • โœ… Develop sales enablement training and materials to directly impact revenue
  • โœ… Plan and execute Go-to-Market campaigns
  • โœ… Manage and optimize onboarding workflows to convert SaaS customers into Payments customers
  • โœ… Develop and execute internal communications strategy
  • โœ… Own and report on key metrics including payment conversions and product performance

๐ŸŽฏ Required Qualifications

Education: Not specified

Experience: 5+ years of product marketing experience in high-growth SaaS or Fintech environments

Skills:

  • Bias for action with strong test & iterate approach
  • Ability to generate quantitative insights using analytics tools
  • Exceptional customer centricity
  • Excellent understanding of payment funnel acquisition
  • Proven ability to design and execute high-impact go-to-market campaigns
  • Strong writing, communication, and presentation skills
  • Proficiency in Salesforce.com, Heap, and other analytics tools
  • Strong interpersonal and consensus-building skills
  • Project management skills and attention to detail

Additional Desired Skills:

  • Experience marketing products in the home improvement/home services industry
  • Experience or advanced knowledge of the online payment industry
  • Hands-on experience with Stripe products

๐Ÿ’ฐ Compensation & Benefits

Salary Range: $100,000 to $120,000 USD per year (may vary based on location and experience)

Benefits:

  • Flexible work arrangements (in-office, remote, or hybrid)
  • Health and wellness benefits including annual wellness stipend
  • 401k or RRSP with company match
  • Flexible and generous paid time off
  • Employee Stock Purchase Program

Industry Comparison: This compensation range is competitive for Product Marketing Manager roles in the SaaS/Fintech industry, particularly for remote positions.


๐Ÿ“Œ Applicant Insights

๐Ÿ” Company Context

Industry Position: EverCommerce (Nasdaq: EVCM) is a publicly traded, leading service commerce platform providing SaaS solutions to over 690,000 global service-based businesses. The company specializes in vertically-tailored solutions for Home, Health, and Wellness industries through its EverPro, EverHealth, and EverWell brands.

Company Size: Large enterprise with operations across multiple countries including the U.S., Canada, U.K., Jordan, New Zealand, and Australia.

Company Stage: Established public company with growth focus.


๐Ÿ“Š Role Analysis

Career Level: Mid to Senior level

Reporting Structure: Not specified

Team Size/Composition: Not specified

Growth Opportunities: Potential for advancement within a large, growing organization with global presence

ASSUMPTION: Based on the strategic nature of the role and required experience level, this position likely reports to a Director or VP of Marketing and may involve collaboration with cross-functional teams.


๐ŸŒ Location & Work Environment

Office Type: Fully remote option with flexibility to work from an office if located near one

Geographic Context: Can be based anywhere in the United States or Canada, with preference for candidates in the Mountain time zone

Work Schedule: Not specified, but likely standard business hours with flexibility given the remote nature

Regional Considerations: May require occasional travel to Denver, Colorado headquarters or other North American office locations

ASSUMPTION: Given the emphasis on the Mountain time zone preference, there may be regular meetings or collaboration with core team members in this time zone, despite the remote work option.


๐Ÿ’ผ Interview & Application Insights

Typical Process: For product marketing roles at public companies like EverCommerce, interview processes typically include initial HR screening, discussions with marketing leadership, potentially a presentation or case study, and meetings with cross-functional stakeholders.

Key Assessment Areas: Strategic thinking, marketing execution capabilities, payment industry knowledge, analytical skills, communication abilities, and proven track record of successful GTM campaigns.

Application Tips: Emphasize quantifiable marketing achievements, especially related to payments, fintech, or SaaS products. Highlight experience with GTM strategy and campaign execution that contributed to revenue growth.

ATS Keywords: Product marketing, go-to-market, GTM, SaaS, fintech, payments, competitive positioning, pricing strategy, customer journey, buyer persona, sales enablement, marketing analytics

ASSUMPTION: These insights are based on standard industry practices for similar roles at enterprise SaaS companies.


๐Ÿ› ๏ธ Tools & Technologies

  • Salesforce.com
  • Heap Analytics
  • PaySimple payment gateway
  • Stripe (desired)

ASSUMPTION: Based on industry standards, this role may also involve working with marketing automation platforms (like Marketo, HubSpot, Pardot), content management systems, project management tools, and data visualization software, though these aren't explicitly mentioned.


๐Ÿ‘” Cultural Fit Considerations

Company Values: While not explicitly stated, the job posting suggests EverCommerce values innovation, customer-centricity, and data-driven decision making.

Work Style: Fast-paced, ever-changing work environment that requires strong communication, collaboration, and a bias for action with a test and iterate approach.

Self-Assessment: Potential applicants should consider:

  • Are you comfortable working in a dynamic, fast-paced environment?
  • Do you thrive when connecting products with people?
  • Are you data-driven but also creative in your marketing approach?
  • Can you effectively collaborate across multiple teams to drive campaigns?
  • Are you comfortable with the payments/fintech space?

ASSUMPTION: These cultural elements are inferred from the tone and requirements in the job posting, particularly phrases like "fast-paced, ever-changing work environments" and emphasis on collaboration.


โš ๏ธ Potential Challenges

  • Diverse product portfolio across multiple business units may require rapid knowledge acquisition
  • Balancing strategic planning with tactical execution across many responsibilities
  • Working remotely while collaborating with teams across different time zones and geographies
  • Meeting revenue goals and measurable marketing objectives in a competitive payments space

ASSUMPTION: These challenges are inferred from the breadth of responsibilities described and the company's distributed team structure across multiple regions.


๐Ÿ“ˆ Similar Roles Comparison

This Product Marketing Manager role is differentiated by its focus on payments within a larger SaaS platform ecosystem. Compared to general Product Marketing roles, this position requires specific payments industry knowledge. Unlike pure Product Manager roles, this position emphasizes go-to-market strategy and marketing campaigns rather than product development. Compared to general Marketing Manager positions, this role requires deeper technical understanding of payment systems and integration with SaaS products.

ASSUMPTION: This comparison is based on standard industry role distinctions between product marketing, product management, and marketing management positions.


๐Ÿ“ Sample Projects

  • Developing and executing a go-to-market strategy for a new payment processing feature across multiple SaaS solutions
  • Creating detailed competitive analysis to refine positioning against other payment providers in the service business space
  • Designing and implementing a pricing communication strategy when updating payment processing fees
  • Building comprehensive sales enablement materials to help sales teams effectively convert SaaS customers to payments customers
  • Analyzing the conversion funnel and implementing optimizations to increase payment solution adoption rates

ASSUMPTION: These projects are illustrative examples based on the listed responsibilities and typical activities in a payments product marketing role.


โ“ Key Questions to Ask During Interview

  1. What are the key performance indicators for this role in the first 90 days and first year?
  2. How do the payment solutions integrate with the various vertical SaaS products, and what are the biggest challenges in marketing this integration?
  3. What does success look like for the EverCommerce Payments group over the next 1-2 years?
  4. How does the marketing team collaborate with product and sales teams throughout the go-to-market process?
  5. What are the biggest challenges in converting SaaS customers to payments customers, and how is the company addressing them?
  6. How does EverCommerce differentiate its payment solutions in a competitive marketplace?

ASSUMPTION: These questions are suggested based on the role type and may need adaptation for specific interviews.


๐Ÿ“Œ Disclaimer

โš ๏ธ This enhanced job description was AI-generated based on the original job listing. Information has been organized and supplemented with industry-standard insights where details were not provided. All assumptions are explicitly labeled. Applicants should verify all details directly with the employer before making decisions based on this content.


๐Ÿ“Œ Next Steps for Applicants

  1. Update your resume to highlight relevant experience in product marketing, particularly in SaaS or payments industries
  2. Include key terms like "go-to-market strategy," "pricing analysis," "payment solutions," and "sales enablement" to pass ATS screening
  3. Prepare specific examples that demonstrate your ability to drive successful marketing campaigns that directly impacted revenue
  4. Research EverCommerce, including their recent quarterly reports and product offerings
  5. Connect with current or former EverCommerce employees on LinkedIn to gain additional insights
  6. Prepare to discuss your experience with payment systems and how you've successfully marketed similar solutions
  7. Apply through the company's careers page: EverCommerce Careers