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Product Marketing Manager, Financial Services

ServiceNow
Full-time
On-site
Austin, Texas, United States
๐Ÿ“ฆ Product Marketing

๐Ÿ“Œ Core Information

๐Ÿ”น Job Title: Product Marketing Manager, Financial Services

๐Ÿ”น Company: ServiceNow

๐Ÿ”น Location: Austin, Texas, United States

๐Ÿ”น Job Type: Full-time

๐Ÿ”น Category: ๐Ÿ“ฆ Product Marketing


๐Ÿ“Œ Essential Job Details

๐Ÿš€ Job Overview

The Product Marketing Manager, Financial Services role is a key position on the Industry Marketing team at ServiceNow, a global market leader in innovative cloud-based technology. In this role, you will be responsible for defining compelling value propositions for ServiceNow's products and solutions in the financial services industry, driving growth and deeper engagement with this important customer segment.

๐Ÿ“‹ Key Responsibilities

  • Define ServiceNow's value proposition for Financial Services products and solutions, globally
  • Create the narratives for the key buying centers in the Financial Services industry
  • Contribute to scale marketing and selling motions for Financial Services, optimizing them for product target personas, mission areas, sales maturity, market maturity, and solution-market fit
  • Fuel the growth of ServiceNow's Financial Services Products (Financial Services Operations and ServiceNow Disputes, Built with Visa) and solutions (Risk, IT, HR, and Innovation) by developing go-to-market strategies
  • Provide input to create compelling content across a variety of asset types (research, white papers, presentations, data sheets, release communications, customer stories, e-books, etc.)
  • Identify, validate, and develop cross-organizational use cases for ServiceNow's products and solutions
  • Help drive scale efficiencies across ServiceNow through communities of practice, planning, and process improvements
  • Act as a spokesperson for ServiceNow products and solutions to internal and external audiences
  • Support key conferences and regional events, including speaker selection, content reviews, and messaging support
  • Develop and deliver sales training content to improve funnel and sales performance

๐ŸŽฏ Required Qualifications

Education: Bachelor's degree or equivalent experience

Experience: 6+ years of technology product marketing experience, with a majority of time spent marketing to financial services firms

Skills:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Customer-driven, with a natural empathy for and understanding of customers' needs
  • Excellent written and verbal communication skills, including public speaking
  • Strong stakeholder management skills, collaborating with Product, Marketing, Sales, GTM, and Engineering teams
  • Excellent collaboration skills to deliver work in partnership with cross-functional teams, partners, and third parties
  • Comfortable with social media and community participation

๐Ÿ’ฐ Compensation & Benefits

Salary Range: Not specified

Benefits: Not specified

Industry Comparison: ASSUMPTION: The compensation for this role is likely competitive with industry standards for Product Marketing Managers in the financial services sector in the Austin, Texas area, considering the required experience and responsibilities.


๐Ÿ“Œ Applicant Insights

๐Ÿ” Company Context

Industry Position: ServiceNow is a global market leader in innovative cloud-based technology, serving over 8,100 customers, including 85% of the Fortune 500ยฎ.

Company Size: ASSUMPTION: As a global market leader with a significant customer base, ServiceNow is likely a large enterprise-level organization.

Company Stage: ASSUMPTION: Given its market leadership position, ServiceNow is likely in the growth or enterprise stage of its lifecycle.

๐Ÿ“Š Role Analysis

Career Level: ASSUMPTION: This role is likely at the mid-to-senior level, given the 6+ years of required experience in technology product marketing.

Reporting Structure: ASSUMPTION: The Product Marketing Manager, Financial Services role reports to the Sr. Director of Industry Marketing.

Team Size/Composition: ASSUMPTION: The Product Marketing team at ServiceNow is likely a larger, cross-functional team responsible for marketing to various industry verticals.

Growth Opportunities: ASSUMPTION: This role may provide opportunities for career advancement within the Product Marketing or Industry Marketing functions at ServiceNow, or potentially into other marketing leadership positions.

๐ŸŒ Location & Work Environment

Office Type: ASSUMPTION: This role is likely based in a hybrid or in-office work environment, as the job description mentions up to 15% travel to support sales efforts and industry events.

Geographic Context: ASSUMPTION: Austin, Texas is a major tech hub, known for its vibrant startup ecosystem and growing population of tech professionals.

Work Schedule: ASSUMPTION: The work schedule for this role is likely standard for a full-time product marketing position, with occasional travel to support sales and industry events.

Regional Considerations: ASSUMPTION: As a tech hub, the Austin, Texas area may offer a favorable cost of living and quality of life for candidates compared to other major metropolitan areas.

๐Ÿ’ผ Interview & Application Insights

Typical Process: ASSUMPTION: The interview process for this role may include an initial phone/video screening, followed by in-person or virtual interviews with the hiring manager, cross-functional team members, and potentially an executive stakeholder.

Key Assessment Areas: ASSUMPTION: Employers may evaluate candidates' industry knowledge, strategic thinking, communication skills, collaboration abilities, and proven track record of driving results in product marketing.

Application Tips: ASSUMPTION: Applicants should highlight their experience in financial services product marketing, demonstrating a deep understanding of the industry's challenges and how they can leverage ServiceNow's solutions to address them. They should also emphasize their ability to work cross-functionally and drive growth through strategic marketing initiatives.

ATS Keywords: ASSUMPTION: Relevant keywords for this role may include "product marketing", "financial services", "industry marketing", "go-to-market strategy", "content creation", "stakeholder management", and "sales enablement".

๐Ÿ› ๏ธ Tools & Technologies

ASSUMPTION: Candidates for this role may be expected to have experience with common product marketing tools and platforms, such as CRM systems, marketing automation software, data analytics tools, presentation software, and social media/community management platforms.

๐Ÿ‘” Cultural Fit Considerations

Company Values: ASSUMPTION: ServiceNow's values likely include a focus on innovation, customer-centricity, collaboration, and a commitment to making the world of work better for everyone.

Work Style: ASSUMPTION: The role may require a balance of strategic thinking, hands-on execution, and strong stakeholder management skills in a fast-paced, dynamic environment.

Self-Assessment: Applicants should consider whether they thrive in a collaborative, high-growth environment, are adept at translating complex technical concepts into compelling value propositions, and possess the drive to make a tangible impact on the financial services industry.

โš ๏ธ Potential Challenges

ASSUMPTION: The broad scope of responsibilities, the need to work cross-functionally, and the expectation to act as a spokesperson for ServiceNow's products and solutions may present potential challenges for candidates.

๐Ÿ“ˆ Similar Roles Comparison

ASSUMPTION: This Product Marketing Manager, Financial Services role is similar to other industry-focused product marketing positions in the tech industry, where professionals are responsible for defining value propositions, developing go-to-market strategies, and driving growth within specific customer segments.

๐Ÿ“ Sample Projects

ASSUMPTION: Potential projects for this role may include:

  • Conducting market research and industry analysis to identify key trends, pain points, and opportunities for ServiceNow's financial services solutions
  • Developing comprehensive go-to-market plans for the launch of new financial services products or features
  • Creating a series of thought leadership content, such as whitepapers or webinars, to position ServiceNow as an industry expert
  • Collaborating with the sales team to develop targeted sales enablement materials and training programs
  • Organizing and participating in industry events and conferences to showcase ServiceNow's capabilities and engage with key stakeholders

โ“ Key Questions to Ask During Interview

  • What are the key industry challenges and trends that ServiceNow is currently focused on addressing in the financial services sector?
  • Can you provide an overview of the current go-to-market strategy for ServiceNow's financial services products and solutions?
  • How does this role collaborate with other teams, such as product management and sales, to drive growth and customer engagement?
  • What are the primary metrics or KPIs used to measure the success and impact of the Product Marketing team's initiatives?
  • Can you describe the professional development opportunities and career pathways available for someone in this role?
  • What is the company's approach to fostering a collaborative and innovative work culture?

๐Ÿ“Œ Disclaimer

โš ๏ธ This enhanced job description was AI-generated based on the original job listing. Information has been organized and supplemented with industry-standard insights where details were not provided. All assumptions are explicitly labeled. Applicants should verify all details directly with the employer before making decisions based on this content.


๐Ÿ“Œ Next Steps for Applicants

To effectively pursue this opportunity, applicants should:

  • Carefully review the job description and required qualifications to ensure they meet the criteria
  • Tailor their resume and cover letter to highlight their relevant experience in financial services product marketing, as well as their strategic thinking, communication, and collaboration skills
  • Research ServiceNow's history, products, and industry positioning to demonstrate a deep understanding of the company and the role
  • Prepare thoughtful questions to ask during the interview that showcase their interest and fit for the position
  • Be ready to provide specific examples of their achievements and impact in previous product marketing roles
  • Follow up promptly with the hiring team after the interview to reiterate their interest and qualifications