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Product Marketing Manager

Relay Financial
Full-time
On-site
New York, United States
πŸ“¦ Product Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Product Marketing Manager

πŸ”Ή Company: Relay Financial

πŸ”Ή Location: New York, United States

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: πŸ“¦ Product Marketing


πŸ“Œ Essential Job Details

πŸš€ Job Overview

As a Product Marketing Manager at Relay Financial, you'll join a mission-driven team focused on helping small businesses succeed through better financial management tools. You'll drive product positioning, messaging, and go-to-market strategies for Relay's collaborative money management platform, working at the intersection of product, marketing, and customer success to ensure small business customers derive maximum value from Relay's offerings.

ASSUMPTION: The role is full-time based on the comprehensive responsibilities and benefits package described, though this wasn't explicitly stated in the original listing.


πŸ“‹ Key Responsibilities

  • βœ… Develop and own go-to-market strategies for new features and product launches
  • βœ… Project manage product launches in collaboration with the broader marketing team
  • βœ… Craft positioning and messaging that resonates with Relay's target market
  • βœ… Conduct comprehensive customer, market, and competitive analysis
  • βœ… Maintain industry knowledge and recommend strategic responses to market changes
  • βœ… Establish product adoption targets and create programming to achieve them
  • βœ… Refine product messaging across all stages of the customer journey
  • βœ… Own sales enablement for your products and features
  • βœ… Build cross-functional relationships to support alignment on product value and vision

🎯 Required Qualifications

Education: Not specified

Experience: 3+ years of experience in product marketing, preferably in a startup environment

Skills:

  • Proven track record of successful product/feature launches
  • Strong storytelling and messaging capabilities
  • Customer research and insight generation
  • Cross-functional relationship building
  • Superior project management skills
  • Ability to determine KPIs and work with data teams on reporting

ASSUMPTION: While no specific education requirements were mentioned, this type of role typically requires a bachelor's degree, likely in marketing, business, or related fields.


πŸ’° Compensation & Benefits

Salary Range: Not specified

Benefits:

  • Competitive salary and meaningful equity
  • Comprehensive health benefits from day one
  • Flexible vacation (15 days) and flex time (5 days), plus year-end office closure
  • Professional development through feedback, mentorship, and coaching
  • Social connection through company get-togethers and industry networking events

Industry Comparison: The benefits package appears competitive for the fintech/SaaS industry in New York, with the equity component suggesting potential for significant upside in addition to base compensation.

ASSUMPTION: Based on the seniority level and New York location, product marketing managers in fintech typically earn between $110,000-$150,000 base salary, though this is an industry estimation and not confirmed by the company.


πŸ“Œ Applicant Insights

πŸ” Company Context

Industry Position: Relay Financial is positioned as an innovator in the small business banking space, offering a collaborative money management platform designed specifically for employer SMBs and their finance functions.

Company Size: Not specified

Company Stage: Growth-stage startup based on the mention of a "growing Product Marketing team" and emphasis on scaling operations.

ASSUMPTION: Based on the description of "growing team" and the structured interview process, Relay appears to be a Series A or B funded fintech startup that has established product-market fit and is now scaling its operations and marketing efforts.


πŸ“Š Role Analysis

Career Level: Mid to Senior level based on the 3+ years experience requirement and strategic responsibilities

Reporting Structure: Likely reports to the Senior Manager of Product Marketing who is involved in the interview process

Team Size/Composition: Part of a growing Product Marketing team that collaborates with broader marketing functions (content, design, lifecycle)

Growth Opportunities: Potential path to senior product marketing or marketing leadership roles, with exposure to multiple stakeholders across the organization

ASSUMPTION: This role likely has high visibility within the organization given the cross-functional nature and strategic importance to the company's growth objectives.


🌍 Location & Work Environment

Office Type: Not specified

Geographic Context: New York is a major fintech hub with a high concentration of financial services and technology companies, offering rich networking and professional development opportunities.

Work Schedule: Standard full-time with emphasis on flexible vacation and time off policies

Regional Considerations: New York has a high cost of living but offers exceptional career growth opportunities in the fintech space

ASSUMPTION: Given the emphasis on company-wide get-togethers and in-person team events but no explicit mention of in-office requirements, the role likely offers some flexibility with a hybrid work arrangement, though this is not confirmed in the listing.


πŸ’Ό Interview & Application Insights

Typical Process: The company clearly outlines their 4-stage interview process:

  1. 30-minute video call with Talent team
  2. 45-minute video call with Senior Manager of Product Marketing
  3. Take-home case study followed by 60-minute presentation to leadership
  4. 30-minute video call with a Leadership team member

Key Assessment Areas: Strategic thinking, customer insight generation, messaging capabilities, project management skills, and cross-functional collaboration

Application Tips: Emphasize previous successful product launches, quantifiable outcomes, and experience with small business customers or fintech

ATS Keywords: product marketing, go-to-market, fintech, small business, customer insights, product launches, messaging, positioning, sales enablement, competitive analysis

ASSUMPTION: The case study will likely focus on a product launch scenario or messaging development for Relay's target market, so come prepared with relevant examples from your experience.


πŸ› οΈ Tools & Technologies

While not explicitly mentioned, product marketing managers in fintech typically work with:

  • Marketing analytics platforms (Google Analytics, Amplitude, Mixpanel)
  • CRM systems (Salesforce, HubSpot)
  • Project management tools (Asana, Jira, Monday.com)
  • Presentation software (PowerPoint, Google Slides)
  • Customer research tools (SurveyMonkey, UserTesting)
  • Collaboration tools (Google Workspace, Microsoft Office)

ASSUMPTION: The specific tools used by Relay were not mentioned in the listing; this represents common industry-standard tools for this role type.


πŸ‘” Cultural Fit Considerations

Company Values: Based on the listing, Relay values:

  • Customer empathy and understanding
  • Data-driven decision making balanced with creativity
  • Cross-functional collaboration
  • Ownership and initiative ("We give you the baton–you run the Relay")
  • Diversity and inclusion

Work Style: Collaborative, analytical, and empathetic with an emphasis on deep customer understanding

Self-Assessment:

  • Do you thrive in environments that balance creativity with analytical rigor?
  • Are you comfortable being a connector between product, marketing, and sales teams?
  • Do you enjoy translating customer insights into strategic action?
  • Can you manage multiple projects with varying stakeholders simultaneously?

ASSUMPTION: The emphasis on "human-centric customer experience" and "empathetic" product marketers suggests a culture that highly values user-focused approaches and may be less hierarchical than traditional financial institutions.


⚠️ Potential Challenges

Based on the role description, potential challenges might include:

  • Balancing multiple stakeholders across product, sales, and marketing teams
  • Delivering complex financial product messaging in an accessible way to small business owners
  • Managing the breadth of responsibilities from strategic planning to tactical execution
  • Navigating the regulated fintech space while maintaining marketing creativity

ASSUMPTION: These challenges are inferred from the role description and common challenges in similar fintech product marketing positions.


πŸ“ˆ Similar Roles Comparison

This Product Marketing Manager role at Relay differs from similar roles in these ways:

  • vs. Traditional Bank Marketing: More focus on product-led growth and digital experiences than traditional financial marketing
  • vs. Tech PMM: Greater emphasis on financial literacy and compliance considerations specific to fintech
  • vs. Consumer Fintech PMM: More B2B/small business focus rather than direct-to-consumer orientation
  • vs. Product Manager: More emphasis on go-to-market strategy and messaging than product development

ASSUMPTION: This comparison is based on standard industry patterns for similar roles in fintech and SaaS companies.


πŸ“ Sample Projects

Based on the responsibilities listed, you might work on projects such as:

  • Developing the go-to-market strategy for a new cash flow forecasting feature
  • Creating competitive battle cards to help sales teams position against traditional banking alternatives
  • Conducting customer research to identify messaging that resonates with different small business segments
  • Building an adoption campaign for underutilized platform features
  • Crafting sales enablement materials for a new product line launch

ASSUMPTION: These projects are illustrative examples based on the listed responsibilities and typical fintech product marketing initiatives.


❓ Key Questions to Ask During Interview

  1. What are the most significant growth opportunities for Relay in the next 12-18 months, and how would this role contribute to capturing them?
  2. How do you measure success for product marketing initiatives, and what have been some of your most successful launches to date?
  3. Can you share more about how product marketing collaborates with product management on feature prioritization?
  4. What are the biggest challenges small business customers face when adopting new financial tools, and how does Relay address them?
  5. How has Relay's messaging and positioning evolved as the company has grown?
  6. What does success look like in this role after 3, 6, and 12 months?

ASSUMPTION: These questions are suggested based on the role type and company focus, and may need adaptation based on specific interview context and your background.


πŸ“Œ Disclaimer

⚠️ This enhanced job description was AI-generated based on the original job listing. Information has been organized and supplemented with industry-standard insights where details were not provided. All assumptions are explicitly labeled. Applicants should verify all details directly with the employer before making decisions based on this content.


πŸ“Œ Next Steps for Applicants

  1. Customize your resume: Highlight relevant product marketing experience, especially any fintech or small business-focused work. Include keywords like "go-to-market," "product launches," "customer insights," and "sales enablement."
  2. Prepare your portfolio: Gather examples of successful product launches, messaging frameworks, or go-to-market strategies you've developed.
  3. Research Relay further: Explore their website, blog content, and social media to understand their positioning and voice in the market.
  4. Connect with employees: Reach out to current team members on LinkedIn to learn more about the company culture.
  5. Practice for the case study: Review product marketing frameworks and prepare to analyze market opportunities, develop positioning, and create launch plans.
  6. Prepare your diversity story: Given Relay's emphasis on diversity, consider how your unique background contributes to your perspective as a product marketer.