Job Title: Partner Success Associate
Company: Expedia Group
Location: Chicago, Illinois, United States
Job Type: Full-time
Category: Not provided
The Partner Success Associate is responsible for developing and implementing business strategies that improve Expedia Group's Lodging products in the assigned territory. Their goal is to ensure that the lodging properties are competitive, attractive, and relevant for Expedia Group's fast-growing global customer base.
Education: Bachelor's or master's degree in a related field; or equivalent related professional experience
Experience: 1-3 years of account management, sales, customer engagement, commercial, Business to Business, or related experience
Skills: Able to work independently and as a strong team player, demonstrate ability to work based on targets and strategic objectives, appetite for innovative technology and fast-changing business environment, proficiency in English (other languages may be required), clear and persuasive communicator, ability to handle objections and secure commitments, outstanding listening, investigating, and influencing skills, high impact personality, organizational and time management skills, ability to multi-task and perform under pressure
Salary Range: The total cash range for this position in Chicago is $67,000.00 to $93,500.00. Employees in this role have the potential to increase their pay up to $107,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
Benefits: Not specified
Industry Comparison: ASSUMPTION: The provided salary range appears to be competitive for a Partner Success Associate role in the Chicago market, based on industry data. However, the exact market rate may vary depending on the candidate's experience and the company's specific budget.
Industry Position: Expedia Group is a leading global travel technology company that powers travel for everyone, everywhere through its diverse portfolio of travel brands.
Company Size: ASSUMPTION: As a major travel technology conglomerate, Expedia Group is likely a large enterprise-level organization with a global presence.
Company Stage: ASSUMPTION: Given Expedia Group's established position in the industry, this role is likely part of a mature, growth-oriented organization rather than a startup.
Career Level: Entry-level or early career, with potential for advancement within the Expedia Group Travel Partnerships Division.
Reporting Structure: ASSUMPTION: The Partner Success Associate likely reports to a team lead or manager within the Partner Growth and Agility Team.
Team Size/Composition: ASSUMPTION: The Partner Success Associate is part of a larger team focused on supporting Expedia Group's lodging partners, but the exact team size and composition is not specified.
Growth Opportunities: The role is described as an "entryway" into Expedia Group's Travel Partnerships Division, suggesting potential for career advancement within the company.
Office Type: ASSUMPTION: Based on the hybrid work setup mentioned, this role likely offers a combination of remote and in-office work, with the Chicago office serving as the primary location.
Geographic Context: Chicago is a major tech and business hub, with a diverse, vibrant, and welcoming community.
Work Schedule: ASSUMPTION: The work schedule for this role is likely standard for the industry, with occasional or regular overtime required to meet deadlines and goals.
Regional Considerations: ASSUMPTION: As a global organization, Expedia Group may have specific regional or cultural considerations for this role, such as the need for language skills, understanding of local markets, or familiarity with international travel trends.
Typical Process: ASSUMPTION: The interview process for this role may include a phone or video screening, one or more in-person or virtual interviews, and potentially a skills assessment or case study exercise.
Key Assessment Areas: Employers will likely evaluate the candidate's communication skills, problem-solving abilities, strategic thinking, customer service orientation, and alignment with Expedia Group's values and culture.
Application Tips: Applicants should highlight their relevant experience in account management, sales, customer engagement, or a similar field, and demonstrate their passion for the travel industry and Expedia Group's mission.
ATS Keywords: ASSUMPTION: Relevant keywords for this role may include "partner success," "account management," "hospitality," "travel technology," "customer engagement," and "business development."
ASSUMPTION: The Partner Success Associate may be expected to have experience or familiarity with Expedia Group's proprietary Partner Central platform, as well as general customer relationship management (CRM) and data analysis tools.
Company Values: ASSUMPTION: Based on the job description, Expedia Group values a collaborative, entrepreneurial, and results-oriented work culture that celebrates diversity and fosters an inclusive environment.
Work Style: The role requires a balance of independent and team-based work, with a strong focus on building partnerships, solving problems, and delivering results.
Self-Assessment: Candidates should consider whether they thrive in a fast-paced, data-driven environment that requires agility, resilience, and a passion for the travel industry.
ASSUMPTION: The Partner Success Associate role may face challenges such as managing a diverse portfolio of lodging partners, navigating complex business relationships, and adapting to rapidly changing industry dynamics and Expedia Group's evolving product offerings.
ASSUMPTION: Similar roles in the travel technology industry may include Account Manager, Partner Success Specialist, or Hospitality Relationship Manager, with a focus on fostering strong partnerships, driving revenue growth, and supporting the success of key customers or clients.
ASSUMPTION: Example projects for a Partner Success Associate may include:
⚠️ This enhanced job description was AI-generated based on the original job listing. Information has been organized and supplemented with industry-standard insights where details were not provided. All assumptions are explicitly labeled. Applicants should verify all details directly with the employer before making decisions based on this content.
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