Part-Time Community Manager
Power Digital📌 Core Information
🔹 Job Title: Part-Time Community Manager
🔹 Company: Power Digital
🔹 Location: United States (Remote available)
🔹 Job Type: Part-time
🔹 Category: 📱 Social Media Marketing
📌 Essential Job Details
🚀 Job Overview
As a Part-Time Community Manager at Power Digital, you'll play a crucial role in managing online communities across multiple social media platforms for diverse clients. You'll be responsible for nurturing follower interactions, maintaining brand consistency, and enhancing customer experience through engaging and professional communications. This position serves as a frontline representative for brands, requiring exceptional communication skills and the ability to adapt to various brand voices while maintaining a high standard of professionalism.
📋 Key Responsibilities
- ✅ Adapt to and maintain consistent brand voices across multiple clients and industries
- ✅ Create professional, grammatically correct copy for social media interactions
- ✅ Respond promptly to customer interactions, comments, and messages during business days
- ✅ Monitor social channels for potential issues and implement crisis management when needed
- ✅ Build and grow online communities through follower engagement and discussion
- ✅ Track and analyze social media metrics to provide actionable insights
- ✅ Monitor competitors and industry trends to identify opportunities
- ✅ Utilize AI technologies to optimize community management processes
- ✅ Leverage Power Digital's Nova ecosystem for relevant department functions
🎯 Required Qualifications
Education: Not specified
Experience: Prior experience in customer relations/service and/or organic social media management
Skills:
- Proficiency with major social platforms (Facebook, X, Instagram, LinkedIn, TikTok)
- Excellent written and verbal communication with attention to detail
- Ability to adapt to diverse brand voices and tones
- Strong organizational skills and autonomous work management
- Familiarity with social media analytics tools
- Customer-centric mindset and proactive problem-solving abilities
💰 Compensation & Benefits
Salary Range: Not specified
Benefits: Not specified
Industry Comparison: Not specified
ASSUMPTION: As this is a part-time position in the social media marketing field, compensation likely follows industry standards for community management roles, which can vary based on experience level and workload (number of accounts managed).
📌 Applicant Insights
🔍 Company Context
Industry Position: Power Digital is a tech-enabled growth marketing firm operating at the intersection of marketing, consulting, and data intelligence. They provide full-service growth marketing services to leading and emerging companies globally.
Company Size: Not explicitly stated, but appears to be established with significant scale as they mention "managing billions in media"
Company Stage: Established growth company with a proprietary technology platform (nova)
ASSUMPTION: Based on their description of managing billions in media and offering comprehensive services across multiple marketing disciplines, Power Digital appears to be a mid-to-large sized agency with substantial market presence.
📊 Role Analysis
Career Level: Mid-level role requiring prior experience
Reporting Structure: Not specified
Team Size/Composition: Not specified, but role involves managing 3-15 client accounts
Growth Opportunities: Not explicitly stated
ASSUMPTION: This role likely sits within the company's Social Media Marketing service team and may provide opportunities to grow into more senior community management positions or broader social media strategy roles as one demonstrates success with client account management.
🌍 Location & Work Environment
Office Type: 100% remote, in-office, or hybrid options available
Geographic Context: United States-based (must be legally eligible to work in the U.S.)
Work Schedule: Part-time, with expectation of responsiveness during business days
Regional Considerations: No specific regional requirements mentioned beyond U.S. work eligibility
💼 Interview & Application Insights
Typical Process: Standard marketing agency interview process likely includes portfolio review, communication assessment, and evaluation of brand voice adaptability
Key Assessment Areas: Writing skills, brand voice adaptation, crisis management capabilities, attention to detail, organizational skills
Application Tips: Highlight previous community management experience, showcase examples of different brand voices you've managed, and demonstrate metrics from past community growth successes
ATS Keywords: community manager, social media management, brand voice, customer service, crisis management, content moderation, community engagement, social media platforms, analytics
ASSUMPTION: These insights are based on industry standards for social media positions at marketing agencies and the specific requirements mentioned in the job description.
🛠️ Tools & Technologies
- Social media platforms: Facebook, X (Twitter), Instagram, LinkedIn, TikTok
- Social media analytics tools
- Power Digital's Nova ecosystem
- AI technologies for business process optimization
ASSUMPTION: Additional tools commonly used in this role may include social media management platforms (Hootsuite, Sprout Social, Buffer), customer service tracking systems, and content scheduling tools, though these are not explicitly mentioned in the listing.
👔 Cultural Fit Considerations
Company Values: People-first, diversity-focused, growth-obsessed, innovative, results-driven, with emphasis on integrity, autonomy, and grit
Work Style: Autonomous, detail-oriented, adaptable, proactive, and customer-centric
Self-Assessment: Candidates should consider:
- Are you comfortable adapting your communication style across multiple brand voices?
- Can you maintain attention to detail while managing multiple client accounts?
- Are you proactive in identifying and addressing potential issues?
- Do you thrive in an autonomous work environment with clear performance metrics?
⚠️ Potential Challenges
Managing 3-15 different client accounts simultaneously requires exceptional organizational skills and context-switching abilities. Each brand will have its own voice, audience, and communication requirements, creating a complex workload despite being part-time. The 100% response rate KPI suggests high standards for thoroughness and reliability, while crisis management responsibilities may occasionally require handling sensitive or difficult customer interactions.
ASSUMPTION: The variable account load (3-15 accounts) suggests workload may fluctuate based on client needs and account complexity, which could present scheduling challenges for a part-time position.
📈 Similar Roles Comparison
This Part-Time Community Manager role differs from typical social media managers as it focuses specifically on community engagement and customer interaction rather than content creation or strategy development. Unlike pure customer service roles, it requires brand voice adaptation across multiple clients and industries. Compared to in-house community managers, this agency-based position demands greater versatility in handling different brand personalities and industry contexts.
ASSUMPTION: This comparison is based on standard industry patterns for community management and social media positions.
📝 Sample Projects
- Developing response guidelines for a new client that align with their brand voice while maintaining crisis management protocols
- Creating weekly engagement reports analyzing follower sentiment and community growth metrics
- Implementing a proactive engagement strategy to increase positive interactions on a client's social channels
- Conducting competitor analysis to identify community management best practices within a specific industry
- Utilizing AI tools to streamline response workflows while maintaining brand authenticity
ASSUMPTION: These projects are illustrative examples based on the listed responsibilities and typical work in community management roles.
❓ Key Questions to Ask During Interview
- How many accounts would I be expected to manage initially, and what factors determine account load?
- What types of industries and brand personalities are represented in your current client portfolio?
- How does the team handle after-hours crisis management situations for accounts I would be responsible for?
- What does successful integration of Nova and AI technologies look like in the community management function?
- How are performance metrics like the 99% follower retention rate and 100% response rate typically achieved by successful team members?
- What opportunities exist for part-time community managers to grow within Power Digital?
ASSUMPTION: These questions are suggested based on the role type and may need adaptation for specific interviews.
📌 Disclaimer
⚠️ This enhanced job description was AI-generated based on the original job listing. Information has been organized and supplemented with industry-standard insights where details were not provided. All assumptions are explicitly labeled. Applicants should verify all details directly with the employer before making decisions based on this content.
📌 Next Steps for Applicants
- Optimize your resume: Highlight your experience with community management, customer service, and multi-brand voice adaptation. Include specific metrics showing engagement growth or response efficiency from previous roles.
- Prepare a portfolio: Collect examples of your community management work that demonstrate your ability to maintain different brand voices and handle various customer interactions effectively.
- Research Power Digital: Review their website, client case studies, and social media presence to understand their approach and the types of clients you might be managing.
- ATS optimization: Ensure your application includes key terms like "community management," "social media platforms," "brand voice adaptation," and "customer engagement" to pass applicant tracking systems.
- Verify legitimacy: As mentioned in the job listing, check that you're applying through Power Digital's official careers page to avoid scams (https://powerdigitalmarketing.com/company/careers/).
- Prepare for assessment: Be ready to demonstrate your writing skills, attention to detail, and ability to adapt to different brand voices, possibly through practical exercises during the interview process.