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Manager/Senior Manager, Digital Marketing (Performance-led) [POD]

Public Service Division
Full-time
On-site
Singapore
๐ŸŒ Digital Marketing

Manager/Senior Manager, Digital Marketing (Performance-led) [POD]

๐Ÿ“Œ Core Information

๐Ÿ”น Job Title: Manager/Senior Manager, Digital Marketing (Performance-led) [POD]

๐Ÿ”น Company: Public Service Division

๐Ÿ”น Location: Singapore

๐Ÿ”น Job Type: Not specified

๐Ÿ”น Category: ๐ŸŒ Digital Marketing


๐Ÿ“Œ Essential Job Details

๐Ÿš€ Job Overview

The Public Service Division is seeking a performance-focused Digital Marketing Manager/Senior Manager to drive high-performance campaigns and deliver measurable results across multiple digital channels. This role will be responsible for developing and executing data-driven marketing strategies to achieve specific KPIs including user acquisition, event registrations, and product/service adoption.

ASSUMPTION: Based on the job title containing "[POD]", this role likely operates within a pod-based team structure, which typically implies a cross-functional, agile working environment. The dual title (Manager/Senior Manager) suggests that the level will be determined based on the candidate's experience and qualifications.


๐Ÿ“‹ Key Responsibilities

  • โœ… Develop and optimize performance-driven campaigns across multiple digital channels (search, display, social media) to achieve KPIs like user acquisition, event registrations, and product/service adoption
  • โœ… Maximize engagement through owned channels (eDM, Telegram, etc.)
  • โœ… Plan and execute event marketing campaigns for career fairs, webinars, workshops, interviews, etc.
  • โœ… Collaborate with creative agencies to produce compelling marketing materials and boost event attendance
  • โœ… Monitor, analyze, and optimize campaign performance using tools like Google Analytics
  • โœ… Continuously refine campaigns on platforms such as Google Ads, Facebook, LinkedIn to drive conversions, reduce costs, and improve CTRs and CPLs
  • โœ… Conduct A/B testing with creative assets, landing pages, and audience segments
  • โœ… Leverage data to identify target audiences and create tailored campaigns
  • โœ… Collaborate with internal teams (content and product) and external partners
  • โœ… Manage the digital marketing budget efficiently for maximum ROI
  • โœ… Analyze and report on campaign performance, providing actionable insights
  • โœ… Stay updated on the latest digital marketing trends and best practices

ASSUMPTION: No significant assumptions made as responsibilities are clearly outlined in the job description.


๐ŸŽฏ Required Qualifications

Education: Not specified

Experience: At least 3 years of experience in digital marketing, with a proven track record of achieving KPIs like user acquisition and event registrations

Skills:

  • Proficiency in marketing platforms (Google Analytics, Google Ads, Facebook Ads Manager, CRM tools)
  • Strong experience with SEM and implementing pixels via Google Tag Manager
  • Good A/B testing skills
  • Experience with SEO (preferred)
  • Exceptional campaign management skills
  • Ability to manage multiple projects and deliver on deadlines
  • Excellent collaboration skills with agencies and cross-functional teams
  • Creative problem-solving with a data-driven mindset
  • Strong written and verbal communication skills
  • Good understanding of web design, usability, and application architecture

ASSUMPTION: While no specific educational qualification is mentioned, roles at this level in the Singapore public service typically require at least a bachelor's degree, often in marketing, communications, business, or a related field.


๐Ÿ’ฐ Compensation & Benefits

Salary Range: Not specified

Benefits: Not specified

Industry Comparison: Not specified

ASSUMPTION: As a role within Singapore's Public Service Division, this position likely follows the Singapore civil service compensation structure, which typically offers competitive salaries, comprehensive healthcare benefits, professional development opportunities, and annual leave packages. Manager/Senior Manager positions in Singapore's public sector generally offer salaries comparable to or slightly lower than private sector equivalents, balanced by stronger job security and work-life balance.


๐Ÿ“Œ Applicant Insights

๐Ÿ” Company Context

Industry Position: The Public Service Division (PSD) is a central government agency in Singapore that oversees human resource policy and governance for the Singapore Civil Service.

Company Size: Large government organization

Company Stage: Established government entity

ASSUMPTION: The Public Service Division is assumed to be a stable, established government organization responsible for civil service management and development in Singapore. While not explicitly stated, the job posting suggests the organization is investing in digital marketing to enhance its outreach, recruitment efforts, and public engagement initiatives.


๐Ÿ“Š Role Analysis

Career Level: Mid to Senior (Manager/Senior Manager)

Reporting Structure: Not specified

Team Size/Composition: Not specified

Growth Opportunities: Not specified

ASSUMPTION: Based on the dual title (Manager/Senior Manager), this appears to be a mid to senior-level role. In Singapore's public service context, this likely indicates a position with significant responsibility and potential for advancement within the civil service hierarchy. The POD designation suggests this role may be part of a specialized, possibly cross-functional team structure focusing on digital initiatives.


๐ŸŒ Location & Work Environment

Office Type: Not specified

Geographic Context: Singapore is a global business hub with a highly developed digital infrastructure and a strong government emphasis on digital transformation.

Work Schedule: Not specified

Regional Considerations: Singapore's public service is known for its efficiency, structured approach, and emphasis on continuous improvement. The city-state has a multicultural environment with English as the primary business language.

ASSUMPTION: Given Singapore government's gradual shift towards flexible work arrangements post-pandemic, this role may offer some hybrid working options, though this is not explicitly stated. Standard working hours in Singapore's public service typically follow a 5-day workweek structure.


๐Ÿ’ผ Interview & Application Insights

Typical Process: Government roles in Singapore typically involve a multi-stage interview process that may include:

  • Initial screening
  • Technical assessment or case study related to digital marketing
  • Panel interviews with key stakeholders
  • Final round with senior leadership

Key Assessment Areas:

  • Digital marketing technical expertise
  • Data analysis capabilities
  • Campaign management experience
  • Problem-solving skills
  • Communication abilities
  • Collaborative approach

Application Tips:

  • Highlight specific campaigns you've managed and quantifiable results achieved
  • Showcase examples of optimization strategies that improved performance metrics
  • Demonstrate experience with the specific platforms mentioned (Google Analytics, Google Ads, Facebook, etc.)
  • Emphasize your data-driven approach with concrete examples

ATS Keywords: Digital marketing, performance marketing, Google Analytics, Google Ads, Facebook Ads Manager, CRM, SEM, Google Tag Manager, A/B testing, SEO, campaign optimization, KPIs, user acquisition, event marketing, data analysis, CTR, CPL, ROI

ASSUMPTION: These insights are based on standard practices for government hiring in Singapore and digital marketing roles specifically. The exact process may vary based on the specific department and position.


๐Ÿ› ๏ธ Tools & Technologies

  • Google Analytics
  • Google Ads
  • Facebook Ads Manager
  • LinkedIn Advertising
  • Google Tag Manager
  • CRM tools
  • Email marketing platforms
  • Telegram
  • A/B testing tools
  • SEO tools
  • Campaign management and reporting tools

ASSUMPTION: While specific versions or brands of all tools are not mentioned (beyond the major platforms), proficiency with standard industry tools in each category would be expected. The mention of Telegram specifically suggests this is an actively used channel for the organization.


๐Ÿ‘” Cultural Fit Considerations

Company Values: As part of Singapore's Public Service, core values likely include integrity, service excellence, innovation, and people-centered approaches.

Work Style: The role appears to require a collaborative, data-driven approach with an emphasis on results and measurable outcomes. The fast-paced nature of digital marketing is highlighted, suggesting adaptability is important.

Self-Assessment:

  • Are you comfortable working within government structures while pushing for innovation?
  • Do you thrive in an environment that emphasizes measurable results and KPIs?
  • Are you able to balance creative marketing approaches with data-driven decision making?
  • Can you effectively collaborate across different departments and with external partners?

ASSUMPTION: These cultural elements are inferred from both the job description and the typical values of Singapore's Public Service. The emphasis on performance metrics, collaboration, and innovation in the job description suggests these are particularly valued for this role.


โš ๏ธ Potential Challenges

  • Managing diverse marketing campaigns across multiple channels simultaneously
  • Balancing creative marketing approaches with the structured environment of a government organization
  • Meeting specific KPIs while working within public sector budget constraints
  • Navigating potential approval processes that may be more complex than in private sector roles
  • Working across multiple internal stakeholders and external partners

ASSUMPTION: These potential challenges are based on common experiences in both government organizations and performance marketing roles. The actual challenges may vary based on the specific department and team structure.


๐Ÿ“ˆ Similar Roles Comparison

This role combines elements of several digital marketing specializations:

  • Performance Marketing Manager: Similar focus on measurable outcomes and optimization, but this role has broader responsibilities including event marketing.
  • Digital Campaign Manager: Comparable campaign management responsibilities, but with a stronger emphasis on performance metrics.
  • Marketing Analytics Manager: Shares the data-driven approach, but with wider channel management responsibilities.
  • Growth Marketing Manager: Similar KPI focus on user acquisition and conversion, though in a public sector context.

ASSUMPTION: This comparison is based on standard industry role definitions and how they relate to the described responsibilities in this job listing.


๐Ÿ“ Sample Projects

  • Developing and executing a multi-channel digital campaign to increase registrations for a public service career fair
  • Creating and optimizing targeted social media advertising to drive user adoption of a new government digital service
  • Implementing A/B testing on landing pages to improve conversion rates for an educational webinar series
  • Designing and managing an integrated marketing campaign across Google Ads, social media, and email to promote a new initiative
  • Analyzing campaign performance data to identify optimization opportunities and prepare comprehensive reports for leadership
  • Collaborating with content teams to develop performance-driven content strategies across owned channels

ASSUMPTION: These project examples are derived from the responsibilities listed in the job description and represent typical applications in a government context.


โ“ Key Questions to Ask During Interview

  • How does the POD structure function within the organization, and how does this role collaborate with other teams?
  • What are the key performance indicators that would define success in this role during the first 6-12 months?
  • Can you share examples of successful digital marketing campaigns the team has executed recently?
  • What is the balance between maintaining existing marketing initiatives versus developing new strategies?
  • How does the organization approach marketing budget allocation and ROI measurement?
  • What tools and resources are available to support data analysis and performance optimization?

ASSUMPTION: These questions are suggested based on the role type and typical considerations for digital marketing positions. They should be adapted based on specific interests and the flow of the actual interview.


๐Ÿ“Œ Disclaimer

โš ๏ธ This enhanced job description was AI-generated based on the original job listing. Information has been organized and supplemented with industry-standard insights where details were not provided. All assumptions are explicitly labeled. Applicants should verify all details directly with the employer before making decisions based on this content.


๐Ÿ“Œ Next Steps for Applicants

  1. Prepare your application materials:
    • Tailor your resume to highlight relevant digital marketing experience, especially performance-driven campaigns
    • Include specific metrics and results from previous campaigns
    • Ensure your resume includes the key ATS keywords mentioned above
    • Prepare a cover letter that demonstrates your understanding of performance marketing in a public service context
  2. Research the organization:
    • Review the Public Service Division's website and social media presence
    • Familiarize yourself with current government digital initiatives in Singapore
    • Understand the broader context of digital transformation in Singapore's public sector
  3. Prepare for assessment:
    • Be ready to discuss specific campaign examples with metrics
    • Prepare to demonstrate your analytical thinking process
    • Consider how you would approach a marketing challenge in a public service context
  4. Follow up: The job posting mentions all applicants will be notified whether they are shortlisted within 4 weeks of the closing date.