📌 Core Information
🔹 Job Title: Director Presales Engineering, Emerging Markets (m/f/d)
🔹 Company: IGEL Technology
🔹 Location: Remote
🔹 Job Type: Full-time
🔹 Category: Not provided
📌 Essential Job Details
🚀 Job Overview
As the Director PreSales Engineering for IGEL Technology's Emerging Markets, you will be responsible for leading and supporting the regional presales teams. Your primary goals will be to establish best practices, drive high qualification and bookings, and enable your team to provide exceptional customer service across SMB, corporate, and enterprise accounts. You will work closely with the regional sales organizations to guide customers throughout their journey, from the discovery phase to post-sales handover.
📋 Key Responsibilities
- Hire, develop, and retain a skilled presales engineering team to support IGEL's business in the Emerging Markets region
- Resolve critical issues and contribute to the development of the business unit
- Manage the work efforts of individual contributors with a high level of autonomy
- Establish operational objectives, policies, procedures, and work plans, and delegate assignments to subordinates
- Develop, modify, and execute company policies that affect immediate operations and may have a company-wide impact
- Drive the strategy and success of larger projects that contribute to multiple areas of the organization
- Regularly interact with senior management on matters concerning multiple functional areas, departments, and/or customers
- Persuade others in sensitive, complex situations while preserving relationships
- Advise teams on moderately complex matters and deliver on metrics and results
- Proficiently coach high and low performers and deliver performance plans
- Assign responsibilities across the team based on their specialization to build subject matter experts
- Define, monitor, and achieve team KPIs
- Execute performance appraisals and pay reviews
- Build and maintain customer and partner rapport through virtual meetings and on-site visits
- Analyze customer needs, develop technical solutions, and support proof of concepts
- Take ownership of technical RFIs, RFPs, and public tenders
- Architect solutions by working directly with customers or partners while adhering to IGEL's reference architecture, best practices, sales plans, and strategies
- Assist new technology partners to integrate their solutions into IGEL OS and hand them off to the IGEL Ready team
- Demonstrate IGEL's technology at industry events and tradeshows
- Promote IGEL's training offerings, additional services, and certifications
- Collaborate with teams from Development, Customer Engineering, Advanced Services, Sales, Marketing, and Leadership to create new technical sales strategies
- Communicate customer and market requirements to Product Management and Development
- Manage case escalations to maintain forward movement on sales opportunities
🎯 Required Qualifications
Education: Not specified
Experience: Minimum of 10 years' experience in Presales and 5 years of leadership responsibility
Skills:
- Excellent knowledge in End User Computing (EUC) with strong leadership skills
- Excellent written and verbal communication skills with the ability to communicate effectively with engineers, sales teams, and management
- Excellent presentation skills
- Strong teamwork and relationship-building skills
- Flexibility, integrity, and creative problem-solving skills
- Ability to explain complex technical issues in an easy-to-understand way
- Proficiency in German and English (Swedish, French, Dutch, or Arabic would be a bonus)
- Good understanding of Cyber Security, Zero Trust Architectures, Hypervisor solutions, IoT/OT industries, and vertical-based use cases
- Working knowledge of Linux and Windows Operating Systems, Remote Desktop Services, Azure Virtual Desktop, Win365, AWS, Citrix, and Omnissa Horizon environments
- Knowledge of networking concepts, including TCP/IP, DHCP, DNS, AD, etc.
- Good understanding of IGEL's products and solutions, especially IGEL OS, the Universal Management Suite, and the IGEL Cloud Gateway
💰 Compensation & Benefits
Salary Range: Not specified
Benefits: Not specified
Industry Comparison: The compensation for this role is likely in line with industry standards for experienced presales engineering leadership positions in the enterprise software/technology sector.
📌 Applicant Insights
🔍 Company Context
Industry Position: IGEL Technology is a leading provider of endpoint management and security solutions for the enterprise market, with a focus on virtual desktop infrastructure (VDI) and cloud-based computing.
Company Size: IGEL is a mid-sized technology company with a global presence.
Company Stage: IGEL is an established, growth-stage enterprise software company.
📊 Role Analysis
Career Level: Senior/Executive
Reporting Structure: The Director of Presales Engineering, Emerging Markets will report to the VP of Presales EMEA & APAC.
Team Size/Composition: The role involves leading and managing a mid-sized team of presales engineers.
Growth Opportunities: Successful performance in this role could lead to further leadership opportunities within IGEL's global presales and sales organizations.
🌍 Location & Work Environment
Office Type: Remote
Geographic Context: This is a remote role supporting IGEL's Emerging Markets, which may include regions such as Eastern Europe, the Middle East, Africa, and Asia.
Work Schedule: The role requires 2-3 weeks of travel per month, with 2-3 days of on-site visits each week.
Regional Considerations: The Emerging Markets region may have cultural and practical differences compared to more established markets, which the successful candidate will need to navigate effectively.
💼 Interview & Application Insights
Typical Process: The interview process for this role is likely to include a phone/video screening, technical assessments, leadership/behavioral interviews, and reference checks.
Key Assessment Areas: Employers will evaluate the candidate's technical expertise in EUC and IGEL's solutions, leadership and management skills, communication abilities, problem-solving capabilities, and cultural fit.
Application Tips: Applicants should highlight their presales engineering experience, track record of leading and developing high-performing teams, and deep understanding of IGEL's technology and the Emerging Markets landscape.
ATS Keywords: Presales engineering, end-user computing, virtual desktop infrastructure, IGEL OS, Universal Management Suite, IGEL Cloud Gateway, leadership, team management, customer relationships, technical solutions, sales enablement.
🛠️ Tools & Technologies
- IGEL OS, Universal Management Suite, IGEL Cloud Gateway
- Remote Desktop Services, Azure Virtual Desktop, Win365, AWS, Citrix, Omnissa Horizon
- Linux and Windows Operating Systems
- Networking concepts (TCP/IP, DHCP, DNS, AD, etc.)
👔 Cultural Fit Considerations
Company Values: IGEL values innovation, customer-centricity, and a collaborative work environment that fosters teamwork and growth.
Work Style: The role requires a balance of hands-on technical work, strategic leadership, and effective communication with both internal and external stakeholders.
Self-Assessment: Candidates should assess their ability to thrive in a fast-paced, technology-driven environment, their passion for leading and developing high-performing teams, and their commitment to delivering exceptional customer service.
⚠️ Potential Challenges
The Director of Presales Engineering, Emerging Markets role may involve managing a geographically dispersed team, navigating cultural differences across the Emerging Markets region, and balancing technical responsibilities with leadership and strategic tasks.
📈 Similar Roles Comparison
This role is similar to other senior presales engineering or technical sales leadership positions in the enterprise software industry, such as Director of Presales, VP of Presales, or Senior Presales Architect. The key differentiators are the focus on Emerging Markets and the requirement to lead a team while maintaining a high level of technical expertise.
📝 Sample Projects
- Developing and implementing a comprehensive presales training program to upskill the team
- Designing and deploying a centralized presales knowledge management system to enhance collaboration and information sharing
- Spearheading the integration of a new technology partner's solution into the IGEL ecosystem
- Leading the development of a custom proof of concept to address a complex customer challenge
❓ Key Questions to Ask During Interview
- What are the key metrics and KPIs used to measure the success of the Presales Engineering team in the Emerging Markets region?
- Can you describe the typical sales cycle and customer engagement process for IGEL's solutions in the Emerging Markets?
- What are the unique technical and cultural considerations the team needs to navigate when working with customers in this region?
- How does the Presales Engineering team collaborate with other departments, such as Product Management and Advanced Services, to drive innovation and customer success?
- What opportunities are there for professional development and career advancement within IGEL's global organization?
- Can you share examples of successful initiatives or projects that the Presales Engineering team has recently implemented in the Emerging Markets?
📌 Disclaimer
⚠️ This enhanced job description was AI-generated based on the original job listing. Information has been organized and supplemented with industry-standard insights where details were not provided. All assumptions are explicitly labeled. Applicants should verify all details directly with the employer before making decisions based on this content.
📌 Next Steps for Applicants
To pursue this opportunity effectively, applicants should:
- Thoroughly review the job description and requirements to assess their fit for the role
- Highlight their relevant presales engineering experience, leadership skills, and technical expertise in their application materials
- Customize their resume and cover letter to address the specific qualifications and responsibilities outlined in the job listing
- Research IGEL Technology, its products, and the Emerging Markets landscape to demonstrate their industry knowledge and enthusiasm for the role
- Prepare thoughtful questions to ask during the interview process to further evaluate the opportunity and their potential fit
- Follow up promptly with the hiring team to express continued interest and provide any additional information requested