Campaign Manager (FTC)

📌 Core Information

🔹 Job Title: Campaign Manager (FTC)

🔹 Company: DEPT®

🔹 Location: London, Manchester, United Kingdom

🔹 Job Type: Fixed Term Contract

🔹 Category: Marketing

🔹 Date Posted: 2025-04-15

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site (London, Manchester)

🚀 Job Overview

Key aspects of this role include:

• Supporting the Senior Campaign Manager in daily marketing tasks and campaign execution
• Managing project timelines and stakeholder communication
• Collaborating cross-functionally and across locations for seamless campaign deployment
• Contributing to audience segmentation and targeting decisions
• Analyzing campaign performance and driving optimization efforts
• Supporting process optimization to enhance team efficiency and effectiveness
• Assisting in tool and technology integration and adaptation

ASSUMPTION: This role requires a high level of organization, attention to detail, and strong communication skills to manage multiple tasks and stakeholders effectively.

📋 Key Responsibilities

✅ Assist in executing daily marketing tasks, ensuring efficient operation and timely delivery of campaigns

✅ Ownership of project timeline, including tracking campaign development and keeping relevant stakeholders informed

✅ Ensure seamless campaign deployment, working cross-functionally and across locations with globally-dispersed team members and external partners

✅ Aid audience segmentation and targeting decisions

✅ Gather data and prepare reports on campaign performance, providing insights to inform scaling decisions for tests and ongoing optimization efforts

✅ Adopt an innovate-and-iterate mindset to support data-driven hypotheses in creation and iteration of campaigns, including supporting with the designing of A/B tests and ongoing optimization of campaigns based on learnings

✅ Support process optimisation efforts to enhance team efficiency and effectiveness

✅ Tool and Technology Support: Assist in the integration and adaptation of new tools and technologies, ensuring effective utilisation by the team

✅ Provide executional support to the Senior Campaign Manager and other team members, ensuring smooth day-to-day operations

ASSUMPTION: This role involves a high degree of cross-functional collaboration and requires strong project management skills to ensure campaigns are delivered on time and to a high standard.

🎯 Required Qualifications

Education: University degree in a relevant area is a plus

Experience: 3+ years of experience in digital marketing, preferably within CRM and owned channels (emails, onsite, push notifications, in-app messaging, etc)

Required Skills:

• Proven experience in digital marketing, with a focus on CRM and owned channels
• Strong project management skills, with a demonstrated ability to manage performance against established KPIs
• Customer-centric mindset, with a passion for driving customer engagement and satisfaction
• Excellent communication and collaboration skills, with the ability to build relationships across all levels, functions, and locations
• Strong organizational skills, attention to detail, and the ability to plan and prioritize effectively
• Experience or a working understanding of e-commerce, marketplaces, and online retail marketing
• Demonstrated success in a fast-paced, matrixed work environment

Preferred Skills:

• Past experience or a working understanding of eBay categories such as Fashion, Collectibles, Trading Cards, or Motors
• Experience working with global, in-house marketing teams

ASSUMPTION: Candidates with experience in e-commerce and a strong customer focus are likely to be successful in this role.

💰 Compensation & Benefits

Salary Range: £35,000 - £45,000 per annum (pro-rata for the fixed term contract)

Benefits:

• Healthcare with Bupa or Medicash
• 26 days’ holiday exclusive of bank holidays
• Mental health support
• Company pension scheme with The People’s Pension
• Enhanced family friendly policies
• Flexible, hybrid working policy
• Ride to work scheme
• Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®

Working Hours: Full-time (37.5 hours per week)

ASSUMPTION: The salary range provided is an estimate based on industry standards for a Campaign Manager role with 3-5 years of experience in the UK.

📌 Applicant Insights

🔍 Company Context

Industry: DEPT® is a pioneering technology and marketing services company that creates end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay, and more.

Company Size: DEPT® has 4,000+ digital specialists across 30+ locations on 5 continents, delivering pioneering work on a global scale with a boutique culture.

Founded: DEPT® was founded in 2015 and has since grown into a global agency with a strong focus on innovation and making a positive impact on the planet.

Company Description:

• DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.
• The company invests in innovation, leveraging proprietary tech, data, and knowledge platforms for all its clients worldwide.
• DEPT®'s culture is 'big enough to cope and small enough to care,' enabling it to work for any brand in the world with the speed, agility, flexibility, and personal relationships of a boutique agency.

Company Specialties:

• Digital Craftmanship
• Campaigns
• Social
• Data Driven Marketing
• B2B Marketing
• Digital Marketing
• Creativity
• Technology
• Strategy
• Digital
• Brand
• Advertising
• Design
• Data
• Intelligence
• Organisation
• UX
• Agency
• Content
• Digital Products
• and AI

Company Website: www.deptagency.com

ASSUMPTION: DEPT®'s global presence and commitment to sustainability make it an attractive employer for candidates seeking a dynamic, innovative, and socially responsible work environment.

📊 Role Analysis

Career Level: This role is suitable for an experienced marketing professional looking to take the next step in their career, with the opportunity to grow within the company.

Reporting Structure: The Campaign Manager will report directly to the Senior Campaign Manager and work closely with the broader marketing team, as well as cross-functionally with other departments and external partners.

Work Arrangement: This role is based in London or Manchester, with a hybrid working policy that combines on-site and remote work.

Growth Opportunities:

• Potential to take on more responsibility and advance to a Senior Campaign Manager role
• Opportunities to work on diverse campaigns and gain exposure to various aspects of the business
• possibility to collaborate with global teams and gain international experience

ASSUMPTION: This role offers a unique opportunity to gain experience working within a global, in-house marketing team for a major brand like eBay.

🌍 Location & Work Environment

Office Type: DEPT®'s offices are modern, collaborative spaces designed to foster creativity and innovation.

Office Location(s): London, Manchester

Geographic Context:

• London and Manchester are major cities in the United Kingdom, offering a wide range of cultural, entertainment, and dining options
• Both cities have well-established public transportation systems, making it easy to commute to work
• The cost of living in London is generally higher than in Manchester, with average salaries reflecting this difference

Work Schedule: The standard work schedule is Monday to Friday, 9:00 AM to 5:30 PM, with a one-hour lunch break. However, the hybrid working policy allows for flexible working hours and remote work arrangements.

ASSUMPTION: Candidates should consider their personal preferences and work-life balance when deciding whether to work in London or Manchester.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video screening with the HR team
• In-depth interview with the hiring manager and team members
• Final interview with the Senior Campaign Manager
• Background check and offer

Key Assessment Areas:

• Digital marketing experience and expertise
• Project management skills and ability to manage multiple tasks and stakeholders
• Customer-centric mindset and ability to drive customer engagement and satisfaction
• Communication and collaboration skills
• Cultural fit and alignment with DEPT®'s values and work environment

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Demonstrate your understanding of e-commerce, marketplaces, and online retail marketing in your application materials
• Showcase your ability to manage performance against established KPIs and drive results in a fast-paced, matrixed work environment
• Prepare for behavioral interview questions that assess your problem-solving skills, adaptability, and ability to work collaboratively in a global team

ATS Keywords: Digital Marketing, CRM, Owned Channels, Campaign Management, Project Management, Customer Engagement, Stakeholder Communication, Global Teamwork, eBay, In-House Marketing

ASSUMPTION: Candidates should focus on demonstrating their relevant experience and skills, as well as their cultural fit with DEPT®'s values and work environment, to increase their chances of success in the interview process.

🛠️ Tools & Technologies

• Campaign management platforms (e.g., Adobe Campaign, Oracle Responsys, Salesforce Marketing Cloud)
• CRM systems (e.g., Salesforce, Microsoft Dynamics 365, HubSpot)
• Email marketing tools (e.g., Mailchimp, Constant Contact, AWeber)
• Project management software (e.g., Asana, Trello, Jira)
• Data analysis tools (e.g., Google Analytics, Tableau, Power BI)
• Collaboration and communication platforms (e.g., Slack, Microsoft Teams, Google Workspace)

ASSUMPTION: Proficiency in relevant marketing tools and platforms is essential for success in this role, as is the ability to adapt to new technologies as needed.

👔 Cultural Fit Considerations

Company Values:

• Pioneering: Always leaning forward, thinking of what we can create tomorrow that does not exist today
• Curious: Always asking questions, seeking new knowledge, and challenging the status quo
• Self-driven: Taking initiative, being proactive, and driving results
• Collaborative: Working together, sharing knowledge, and supporting each other's growth
• Inclusive: Fostering a diverse and inclusive work environment where everyone has an equal opportunity to thrive

Work Style:

• Fast-paced and dynamic, with a focus on innovation and continuous improvement
• Matrixed work environment, with cross-functional collaboration and global teamwork
• Customer-centric, with a focus on driving customer engagement and satisfaction
• Data-driven, with a strong emphasis on performance tracking and optimization

Self-Assessment Questions:

• How do you stay curious and continue to learn in a fast-paced, ever-changing work environment?
• Can you provide an example of a time when you successfully managed multiple tasks and stakeholders to deliver a project on time and to a high standard?
• How do you approach working with global teams and navigating cultural differences?
• How do you balance the need for innovation and continuous improvement with the need for consistency and stability in your work?

ASSUMPTION: Candidates should reflect on their personal values, work style preferences, and cultural fit with DEPT®'s values and work environment to ensure a successful and fulfilling career at the company.

⚠️ Potential Challenges

• Managing multiple tasks and stakeholders in a fast-paced, matrixed work environment can be challenging and stressful at times
• Working with global teams and external partners may require additional communication and coordination efforts
• The fixed term contract nature of the role may create uncertainty and instability for some candidates
• The hybrid working policy may present challenges for candidates who prefer a fully remote or fully on-site work arrangement

ASSUMPTION: Candidates should carefully consider the potential challenges and ensure they are comfortable and well-equipped to handle them before accepting the role.

📈 Similar Roles Comparison

• Campaign Manager (FTC) at DEPT® vs. Campaign Manager at a traditional advertising agency
• DEPT®'s global presence and focus on innovation may offer more opportunities for growth and exposure to diverse campaigns
• The fixed term contract nature of the role at DEPT® may provide a unique opportunity to gain experience working in-house for a major brand like eBay
• The cultural fit and work environment at DEPT® may be more appealing to candidates seeking a dynamic, innovative, and socially responsible work environment
• Campaign Manager (FTC) at DEPT® vs. Campaign Manager at a tech-focused digital marketing agency
• DEPT®'s deep skillset in tech and marketing may offer more opportunities for collaboration and integration with technical teams and tools
• The fixed term contract nature of the role at DEPT® may provide a unique opportunity to gain experience working in-house for a major brand like eBay
• The cultural fit and work environment at DEPT® may be more appealing to candidates seeking a dynamic, innovative, and socially responsible work environment
• Campaign Manager (FTC) at DEPT® vs. Campaign Manager at a boutique digital marketing agency
• DEPT®'s global presence and focus on innovation may offer more opportunities for growth and exposure to diverse campaigns
• The fixed term contract nature of the role at DEPT® may provide a unique opportunity to gain experience working in-house for a major brand like eBay
• The cultural fit and work environment at DEPT® may be more appealing to candidates seeking a dynamic, innovative, and socially responsible work environment

ASSUMPTION: Candidates should carefully consider the unique aspects of this role at DEPT® and how they compare to similar roles at other types of agencies.

📝 Sample Projects

• Managing a global email marketing campaign for eBay, targeting customers in multiple regions and languages
• Collaborating with the product team to optimize the on-site customer experience and drive conversions
• Analyzing customer data to identify trends and insights, and using this information to inform campaign strategy and optimization efforts

ASSUMPTION: These sample projects illustrate the diverse and challenging nature of the Campaign Manager role at DEPT®, requiring strong project management skills, data analysis, and customer-centric mindset.

❓ Key Questions to Ask During Interview

• Can you describe the team structure and dynamics of the global, in-house marketing team I would be working with?
• How does DEPT® support the growth and development of its employees, particularly in this role?
• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does DEPT® measure the success of its campaigns, and how does this role contribute to driving those results?
• What are the biggest challenges facing the marketing team currently, and how can this role help address them?

ASSUMPTION: Asking these questions will help candidates better understand the role, the team, and the company, enabling them to make a more informed decision about their fit for the position.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role, with a focus on digital marketing, project management, and customer engagement
• Prepare for behavioral interview questions that assess your problem-solving skills, adaptability, and ability to work collaboratively in a global team
• If selected for an interview, be prepared to discuss your understanding of e-commerce, marketplaces, and online retail marketing, as well as your ability to manage performance against established KPIs
• Follow up with the HR team one week after your interview to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.