🔹 Job Title: Account Manager (Digital Marketing)
🔹 Company: Ignite Visibility LLC
🔹 Location: Remote (U.S. residents only) with offices in San Diego, CA and Orlando, FL
🔹 Job Type: Full-time
🔹 Category: 🌐 Digital Marketing
As an Account Manager (Digital Marketing) at Ignite Visibility, you will serve as the primary client contact for franchise accounts, managing client relationships post-sale. You'll be responsible for understanding client goals, delivering strategic digital marketing guidance, and ensuring high-quality service delivery while maintaining account profitability. This fully remote position requires excellent communication skills, digital marketing expertise, and the ability to balance client satisfaction with business development opportunities.
ASSUMPTION: This role focuses specifically on franchise clients based on the job title "Account Manager, Franchise" mentioned in the description, though the formal title listed is "Account Manager (Digital Marketing)."
Education: Bachelor's degree in marketing, business, communications, or related field
Experience:
Skills:
Salary Range: Not specified
Benefits:
Industry Comparison: Not specified
ASSUMPTION: Based on the comprehensive benefits mentioned and the senior level of experience required (4-5+ years), this role likely offers competitive compensation compared to similar digital marketing account management positions. However, specific salary figures are not provided in the original listing.
Industry Position: Ignite Visibility is an award-winning digital marketing agency recognized as a Top-Tier Franchise Marketing Supplier by Entrepreneur Magazine (2018-2024). The company has received multiple accolades including two Landy Awards and has been named among the Fastest-Growing Private Companies in San Diego (2016-2022).
Company Size: Not specified
Company Stage: Established growth company based on awards and recognition spanning multiple years
ASSUMPTION: Given the multiple recognitions for fast growth over several years and established award history, Ignite Visibility appears to be a successful mid-sized agency rather than a startup or enterprise-level organization.
Career Level: Mid to Senior level
Reporting Structure: Likely reports to a Client Success Director (based on mention of "partnering with the Client Success Director")
Team Size/Composition: Part of the Account Services franchise team
Growth Opportunities: Clear advancement potential mentioned as a company benefit ("Employee advancement and clear growth potential")
ASSUMPTION: Based on the required experience (4-5+ years) and level of client responsibility, this appears to be a mid to senior-level position rather than entry-level. The mention of partnership with the Client Success Director suggests a reporting relationship, though this is not explicitly stated.
Office Type: Fully remote
Geographic Context: Position available to U.S. residents in any of the 50 states. Company has physical offices in San Diego, CA and Orlando, FL.
Work Schedule: Not specified
Regional Considerations: While remote, the candidate must be a U.S. resident, which may have tax implications depending on state of residence.
ASSUMPTION: As the position is fully remote but restricted to U.S. residents, there may be occasional expectations to visit the San Diego or Orlando offices for team meetings or client events, though this is not explicitly mentioned in the listing.
Typical Process: For digital marketing account management roles, interviews typically include assessment of client service philosophy, digital marketing knowledge, and problem-solving abilities.
Key Assessment Areas: Communication skills, strategic thinking, client relationship management, digital marketing expertise, franchise marketing experience, and ability to balance client satisfaction with business development.
Application Tips: Highlight specific experience with franchise clients, quantifiable account management successes, and familiarity with the digital marketing channels mentioned (SEO, Paid Search, Social, etc.).
ATS Keywords: account manager, digital marketing, franchise marketing, client success, multi-location marketing, SEO, paid search, social media marketing, Google Analytics, B2B, B2C, lead generation, account management
ASSUMPTION: These interview insights are based on standard practices in the digital marketing agency industry and not specific company policies that may differ at Ignite Visibility.
ASSUMPTION: While only PK4, Slack, and Google Analytics are explicitly mentioned, a digital marketing account manager likely needs familiarity with other common industry tools like Google Ads, Facebook Business Manager, SEMrush, Ahrefs, or similar platforms depending on client needs.
Company Values: Client success, professional development, collaboration, innovation (inferred from awards and growth focus)
Work Style: Collaborative, client-focused, strategic, with emphasis on problem-solving and communication
Self-Assessment:
ASSUMPTION: These cultural elements are inferred from the company's achievements, benefits description, and role requirements rather than explicitly stated company values.
ASSUMPTION: These challenges are potential considerations based on the job description and nature of franchise account management, not definitive claims about workplace difficulties.
This Account Manager role differs from standard digital marketing account management positions through its specific focus on franchise clients, which typically involves coordinating marketing efforts across multiple locations while maintaining brand consistency. Unlike purely strategic or purely tactical roles, this position requires both client relationship skills and digital marketing technical knowledge. Compared to in-house marketing roles, agency account management involves serving multiple clients rather than focusing on a single brand.
ASSUMPTION: This comparison is based on standard agency role structures and the specific franchise focus mentioned in the job description.
ASSUMPTION: These projects are illustrative examples based on the listed responsibilities and the franchise focus of the role, not specific projects confirmed by the employer.
ASSUMPTION: These questions are suggested based on the role type and may need adaptation for specific interviews.
⚠️ This enhanced job description was AI-generated based on the original job listing. Information has been organized and supplemented with industry-standard insights where details were not provided. All assumptions are explicitly labeled. Applicants should verify all details directly with the employer before making decisions based on this content.