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WORK FROM HOME- CLIENT SUCCESS ADVISOR

AO Globe Life
Full-time
Remote
Worldwide
🎧 Customer Experience (CX)

πŸ“Œ Core Information

πŸ”Ή Job Title: Work From Home - Client Success Advisor

πŸ”Ή Company: AO Globe Life

πŸ”Ή Location: Alpharetta, Georgia, United States

πŸ”Ή Job Type: Remote

πŸ”Ή Category: 🎧 Customer Experience (CX)

πŸ”Ή Date Posted: March 29, 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: Fully Remote

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Empowering career control with Globe Life AO, a Fortune 500 division.
  • Unlimited earning potential through commissions, bonuses, and renewals.
  • Complete flexibility with remote work and customized schedules.
  • Top-tier training with no prior experience required for success.

ASSUMPTION: This position is suitable for individuals seeking flexibility and career growth without needing prior direct experience due to comprehensive training provided by the employer.

πŸ“‹ Key Responsibilities

βœ… Provide customized protection plans to clients.

βœ… Educate families on financial security solutions.

βœ… Build lasting relationships and offer continuous support.

βœ… Obtain necessary licensing with provided guidance.

ASSUMPTION: The licensing requirement indicates a necessity for compliance with industry standards, implying additional training or exams.

🎯 Required Qualifications

Education: Not specified

Experience: Not specified

Required Skills:

  • Goal-Driven
  • Strong Communication
  • Problem-Solving
  • Self-Motivated

Preferred Skills:

  • Experience in customer experience roles
  • Familiarity with insurance products

ASSUMPTION: Preferred skills are inferred from the industry context, suggesting an advantage for applicants with relevant backgrounds.

πŸ’° Compensation & Benefits

Salary Range: $60K to $150K+ annually through commissions, bonuses, and vested lifetime renewals.

Benefits:

  • Free high-quality leads provided
  • Comprehensive training and ongoing support
  • Flexible working hours

Working Hours: 40 hours per week with flexible scheduling options.

ASSUMPTION: Compensation is largely commission-based, favoring proactive and motivated individuals.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Insurance

Company Size: 1,001-5,000 employees

Founded: Not specified

Company Description:

  • Part of Fortune 500 Globe Life
  • Operates across America and Canada

Company Specialties:

  • Life Insurance

Company Website: https://home.globelifeinsurance.com/

ASSUMPTION: The company operates on a large scale, suggesting robust infrastructure and resources which benefit employees.

πŸ“Š Role Analysis

Career Level: Entry-level to early career

Reporting Structure: Likely reports to a team lead or manager within the client success department.

Work Arrangement: Fully remote with self-managed schedule.

Growth Opportunities:

  • Potential for promotions based on performance
  • Access to bonuses and incentives
  • Skill development through training programs

ASSUMPTION: Opportunity for rapid advancement exists, particularly in performance-based environments like sales.

🌍 Location & Work Environment

Office Type: Virtual/Remote

Office Location(s): Not applicable due to remote nature

Geographic Context:

  • Alpharetta, GA location for administrative purposes
  • Remote work offers flexibility nationwide
  • Potential meetings or events in main operational areas

Work Schedule: Flexible, potentially set by the advisor

ASSUMPTION: Because the role is remote, candidates can reside outside Georgia provided they comply with time zone requirements when necessary.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Initial phone screen with HR
  • Technical or role-specific assessment
  • Interview with hiring manager
  • Offer and negotiation phase

Key Assessment Areas:

  • Communication skills
  • Goal orientation and results
  • Problem-solving capabilities

Application Tips:

  • Highlight any experience related to customer interaction
  • Showcase flexibility and adaptability
  • Be prepared to discuss your motivation and career aspirations

ATS Keywords: Client Success, Sales, Customer Experience, Communication

ASSUMPTION: The process reflects standard practices for remote roles in financial services, emphasizing communication and self-drive.

πŸ› οΈ Tools & Technologies

  • CRM Software
  • Online meeting platforms
  • Productivity software (e.g., Microsoft Office)

ASSUMPTION: Utilization of common industry tools is presumed given the role’s emphasis on remote client interaction.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Commitment to client success
  • Integrity and transparency
  • Continuous improvement

Work Style:

  • Autonomous and self-directed work
  • Collaborative mindset for team success
  • Result-oriented approach

Self-Assessment Questions:

  • Am I comfortable working remotely with minimal supervision?
  • Does a commission-based role align with my financial goals?
  • Am I passionate about helping clients achieve security?

ASSUMPTION: Successful candidates likely thrive in flexible environments that leverage proactive communication.

⚠️ Potential Challenges

  • Adjusting to commission-based compensation
  • Maintaining self-motivation in a remote setting
  • Licensing process may require additional study and preparation
  • Achieving income potential requires consistent performance

ASSUMPTION: Challenges relate to the flexibility and independence typically found in remote roles, emphasizing self-management.

πŸ“ˆ Similar Roles Comparison

  • Often similar to sales advisor roles in terms of function
  • Greater flexibility compared to traditional office jobs
  • Potentially higher earning ceilings through commission structures

ASSUMPTION: Roles within the same industry often share fundamental sales and advisory elements, though with varying focuses.

πŸ“ Sample Projects

  • Conducting client needs assessments and presenting suitable products
  • Developing personalized financial security plans
  • Maintaining and updating client records and progress

ASSUMPTION: Project focus likely revolves around client success and closely mirrors professional client advisory tasks.

❓ Key Questions to Ask During Interview

  • What are the primary metrics for success in this role?
  • How is the team structured, and how do we collaborate?
  • Can you detail the training and licensing process?
  • What opportunities exist for career advancement?
  • How does the company support work-life balance?

ASSUMPTION: Interview questions are designed to clarify role expectations, company support, and career trajectory.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Prepare your resume to highlight experience in related fields
  • Complete any assessment tests provided
  • Be ready for a video interview setup
  • Ensure availability of documents for potential license processing

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.