📌 Core Information
🔹 Job Title: Sr. Video Creative (Post-Production + Studio Production)
🔹 Company: Genesys
🔹 Location: Flexible Office - Durham, NC, USA
🔹 Job Type: Full-Time
🔹 Category: Creative & Design
🔹 Date Posted: 2025-04-10
🔹 Experience Level: 8+ years
🔹 Remote Status: Hybrid (Flexible Office)
🚀 Job Overview
Key aspects of this role include:
- Leading video editing and motion design projects (70%)
- Managing in-studio and on-location filming (30%)
- Collaborating cross-functionally with marketing, product, and design teams
- Balancing multiple projects with overlapping deadlines
- Mentoring junior creatives and freelancers
ASSUMPTION: This role requires a strong balance of creative and technical skills, with a focus on post-production work.
📋 Key Responsibilities
✅ Lead editing and motion design work across multiple video projects using Adobe Premiere Pro, After Effects, Audition, and other tools
✅ Design and integrate motion graphics, visual effects, and animations that align with brand guidelines and elevate storytelling
✅ Adapt video content for various platforms including social media, web, webinars, and events
✅ Maintain quality control, ensuring final deliverables are polished, on-brand, and optimized for performance
✅ Provide creative input throughout the editing process to ensure each video achieves its strategic and visual goals
✅ Take the lead on in-studio shoots, managing camera operation, lighting setups, and sound recording
✅ Support or direct field productions (occasional travel), ensuring technical excellence in diverse environments
✅ Set up and break down equipment efficiently, troubleshoot technical issues on set, and ensure smooth production logistics
✅ Work with on-camera talent to create a professional and comfortable shoot experience
✅ Collaborate cross-functionally with marketing, product, and creative teams to shape and execute video strategies
✅ Balance multiple video projects with overlapping deadlines using tools like Asana for project tracking and coordination
✅ Offer mentorship and feedback to junior creatives and freelancers as needed
✅ Keep up with emerging trends and tools in video, motion design, and production technology
ASSUMPTION: This role requires a high level of multitasking, prioritization, and project management skills to balance multiple projects and deadlines.
🎯 Required Qualifications
Education: Bachelor's degree in Film Studies, Broadcast Journalism, or a related field (or equivalent experience)
Experience: 8+ years of professional video production and post-production experience
Required Skills:
- Expert-level proficiency in Adobe Creative Suite (Premiere Pro, After Effects, Audition, Media Encoder)
- Proven experience in directing and filming in-studio and on-location, with knowledge of lighting, camera setups, and audio capture
- Strong sense of visual storytelling, pacing, and narrative structure
- Ability to manage multiple projects and work independently while collaborating with a broader team
Preferred Skills:
- Experience in tech or SaaS environments
- Familiarity with modern cinematography and production gear
- Graphic design skills or visual branding knowledge
- Understanding of how video content supports digital marketing and lead generation
ASSUMPTION: Candidates with a strong portfolio showcasing both editing/motion design and production expertise will be prioritized.
💰 Compensation & Benefits
Salary Range: $74,600.00 - $138,400.00 per year (based on experience level and location)
Benefits:
- Medical, Dental, and Vision Insurance
- Telehealth coverage
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open Time Off in addition to 10 paid holidays
- 401(k) matching program
- Adoption Assistance
- Fertility treatments
Working Hours: Full-time (40 hours per week) with flexible work arrangements
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles, experience levels, and locations. Actual salaries may vary.
📌 Applicant Insights
🔍 Company Context
Industry: Software Development (Customer Experience Software)
Company Size: 5,001-10,000 employees (Mid-size to Enterprise)
Founded: 1990 (as Genesys Telecommunications Laboratories, Inc.)
Company Description:
- Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees
- Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale
- Genesys serves more than 8,000 customers in over 100 countries, including 60% of the Fortune 100 companies
Company Specialties:
- Call Center Software
- Cloud Contact Center
- Customer Experience Software
- Contact Center as a Service
- Customer Self-Service
- Workforce Engagement Management
- Workforce Planning
- Enterprise Call Center
- Outbound Call Center Services
- Digital Customer Engagement
- Conversational AI
- Chatbots
- Automated Routing
- Web Messaging
- SMS Messaging
- IVR Self-Service
Company Website: www.genesys.com
ASSUMPTION: Genesys is a well-established company with a strong focus on customer experience and a global presence.
📊 Role Analysis
Career Level: Senior (8+ years of experience)
Reporting Structure: This role reports directly to the Creative Director or a similar leadership position within the creative department
Work Arrangement: Hybrid (Flexible Office - Durham, NC, USA) with occasional travel for on-location filming
Growth Opportunities:
- Potential to lead and mentor junior creatives as the team grows
- Opportunities to work on diverse projects and expand skillsets
- Career progression into management or specialized creative roles
ASSUMPTION: This role offers significant growth potential within a large, established organization.
🌍 Location & Work Environment
Office Type: Flexible Office (Hybrid work arrangement with occasional on-site presence)
Office Location(s): Durham, NC, USA (with occasional travel for on-location filming)
Geographic Context:
- Durham, NC, USA is part of the Research Triangle region, known for its tech industry and high quality of life
- The area offers a mix of urban and suburban living, with a variety of cultural and recreational opportunities
- Durham is home to several major universities and research institutions
Work Schedule: Full-time (40 hours per week) with flexible work arrangements
ASSUMPTION: This role requires occasional travel for on-location filming, with the majority of work being performed remotely or on-site in Durham, NC, USA.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the HR department
- Creative challenge or portfolio review with the creative team
- Final on-site or video interview with the hiring manager and/or creative leadership
Key Assessment Areas:
- Creative portfolio and reel showcasing editing, motion design, and production skills
- Technical proficiency in Adobe Creative Suite and other relevant software
- Problem-solving and project management skills
- Collaboration and communication skills
- Cultural fit and alignment with Genesys' values
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare a strong portfolio showcasing your best work in editing, motion design, and production
- Be ready to discuss your creative process, technical skills, and problem-solving approach
- Research Genesys and the role to demonstrate your understanding and enthusiasm
ATS Keywords: Adobe Premiere Pro, After Effects, Audition, Video Editing, Motion Design, Production, Camera Operation, Lighting, Audio Capture, Project Management, Collaboration, Creative Input, Emerging Trends, Technical Excellence
ASSUMPTION: The application process for this role may take several weeks, with multiple rounds of interviews and assessments.
🛠️ Tools & Technologies
- Adobe Creative Suite (Premiere Pro, After Effects, Audition, Media Encoder)
- Other relevant video editing, motion design, and production software
- Project management tools (e.g., Asana, Trello, Jira)
- Communication and collaboration platforms (e.g., Slack, Microsoft Teams)
ASSUMPTION: This role requires proficiency in Adobe Creative Suite and other relevant software, with the opportunity to learn and utilize new tools as needed.
👔 Cultural Fit Considerations
Company Values:
- Customer Obsessed
- Innovative
- One Team
- Accountable
- Inclusive
Work Style:
- Collaborative and team-oriented
- Adaptable and flexible
- Results-driven and proactive
- Continuously learning and improving
Self-Assessment Questions:
- How do you ensure your creative work aligns with the brand guidelines and elevates storytelling?
- Can you describe a time when you had to manage multiple projects with overlapping deadlines, and how did you prioritize and balance your workload?
- How do you approach learning new tools and technologies in the video production and post-production process?
ASSUMPTION: Genesys values candidates who are passionate about their work, collaborative, and committed to continuous learning and improvement.
⚠️ Potential Challenges
- Occasional travel for on-location filming may be required, which could disrupt personal schedules
- The role may involve working on tight deadlines and managing multiple projects simultaneously, which can be stressful
- Occasional on-site presence may be required, which could impact work-life balance for remote workers
- The role may require working with diverse teams and stakeholders, which can present communication and collaboration challenges
ASSUMPTION: These challenges can be mitigated by effective time management, communication, and collaboration skills.
📈 Similar Roles Comparison
- This role differs from related positions in its hybrid nature, requiring both post-production and production work
- Genesys' focus on customer experience and AI-powered technology sets it apart from other companies in the industry
- Career progression in this role may lead to management or specialized creative positions within the organization
ASSUMPTION: This role offers a unique blend of creative and technical responsibilities, with significant growth potential within a large, established organization.
📝 Sample Projects
- Editing and motion design for a promotional video showcasing Genesys Cloud's AI-powered features
- Directing and filming a customer testimonial video for Genesys' website and social media channels
- Creating a tutorial video for Genesys' customers, demonstrating how to use a specific feature within the platform
ASSUMPTION: These sample projects illustrate the diverse range of creative and technical responsibilities required for this role.
❓ Key Questions to Ask During Interview
- Can you describe the creative team's dynamic and how collaboration works between different departments?
- How does Genesys support the professional development and growth of its creative team members?
- What are the most significant challenges facing the creative team in the coming months, and how can this role help address them?
- How does Genesys measure the success of its video content, and how can this role contribute to improving those metrics?
- What opportunities are there for this role to work on international projects or with global teams?
ASSUMPTION: Asking these questions demonstrates your interest in the role and the company, and helps you better understand the work environment and expectations.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Prepare a strong portfolio showcasing your best work in editing, motion design, and production
- Be ready to discuss your creative process, technical skills, and problem-solving approach during the interview
- Follow up with the hiring manager or HR representative within one week after your interview to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
