Public Safety Communications Administrator

📌 Core Information

🔹 Job Title: Public Safety Communications Administrator

🔹 Company: City of Tucson

🔹 Location: United States

🔹 Job Type: On-site

🔹 Category: 📣 Marketing Communications (MarCom)

🔹 Date Posted: March 30, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Administering and managing daily operations within the Public Safety Communications Department
• Supervising Public Safety Communications Managers
• Overseeing workflows for emergency and non-emergency communications
• Evaluating and implementing training programs for department personnel

ASSUMPTION: This role likely requires high-level leadership and communication skills to manage a diverse team and interact with various stakeholders. The emphasis on public safety suggests the need for prompt decision-making and crisis management abilities.

📋 Key Responsibilities

✅ Supervises and directs the daily work of Public Safety Communications Managers

✅ Establishes and evaluates guidelines for new hires and promotions

✅ Oversees workflow processes to ensure efficiency

✅ Implements training for new hires and continuous education

✅ Coordinates with city departments and external stakeholders

✅ Conducts internal investigations and disciplinary reviews

✅ Manages timecards, leave requests, and personnel actions

✅ Develops response plans for departmental emergencies

✅ Participates in strategic planning and reporting to executive leadership

✅ Supports budget preparation and oversight to prevent overspending

ASSUMPTION: Responsibilities are designed to ensure seamless communication operations within the department, underlining the role’s critical place in maintaining city safety services.

🎯 Required Qualifications

Education: Bachelor’s Degree

Experience: Five years of directly related experience

Required Skills:

• Supervision
• Public Safety Communications
• Emergency Management

Preferred Skills:

• Experience in supervising teams
• Familiarity with policy evaluation and process improvements

ASSUMPTION: The mix of required and preferred skills suggests a strong emphasis on leadership, safety protocol management, and ability to enhance existing procedures.

💰 Compensation & Benefits

Salary Range: $38.91 - $58.36 per hour

Benefits:

• Comprehensive health, dental, and vision coverage
• Pension plan and deferred compensation savings
• Paid time off, including parental leave

Working Hours: Full-time, 40 hours per week

ASSUMPTION: Given the detailed benefits, this role is suited for someone looking for stability and long-term career progression within the public sector.

📌 Applicant Insights

🔍 Company Context

Industry: Government Administration

Company Size: 1,001-5,000 employees

Founded: Not Specified

Company Description:

• Second largest city in Arizona, located in the Sonoran Desert
• Operates under a Council-Manager form of government with elected Mayor and Council Members
• Focuses on exceptional service delivery in Tucson

Company Specialties:

• Government administration
• Public service
• Municipal operations

Company Website: http://www.tucsonaz.gov

ASSUMPTION: The City of Tucson is likely seeking candidates who are committed to public service excellence and are interested in contributing to the community.

📊 Role Analysis

Career Level: Mid to senior-level management

Reporting Structure: Reports to the PSCD Deputy Director

Work Arrangement: On-site at the City of Tucson

Growth Opportunities:

• Potential to progress to higher executive roles within the department
• Opportunities to lead cross-departmental initiatives
• Engagement in strategic city planning

ASSUMPTION: This position is ideal for individuals aiming to enhance their public administration careers, especially those with aspirations toward higher leadership roles.

🌍 Location & Work Environment

Office Type: Mostly office environment

Office Location(s): Tucson, Arizona

Geographic Context:

• Located in Arizona’s Sonoran Desert, offering unique regional attractions
• Access to diverse cultural and recreational activities
• Strong city identity centered on community and collaboration

Work Schedule: Regular business hours with the expectation of flexibility for emergencies

ASSUMPTION: The role requires adaptability and readiness to address urgent situations that may arise outside standard working hours.

💼 Interview & Application Insights

Typical Process:

• Applications close on 04-13-2025
• Initial interviews scheduled between 05/05/2025 and 05/08/2025
• Assessment during the same period as initial interviews

Key Assessment Areas:

• Leadership and team management skills
• Problem-solving abilities in emergency management
• Communication effectiveness

Application Tips:

• Submit a comprehensive resume and tailored cover letter
• Highlight relevant public safety and communications experience
• Demonstrate familiarity with supervising and training staff

ATS Keywords: Supervision, Emergency Management, Public Safety Communications, Leadership

ASSUMPTION: Candidates should be prepared to showcase their experience in similar roles and ability to contribute to city-wide communications strategy improvements.

🛠️ Tools & Technologies

• Computer Aided Dispatch (CAD) Systems
• Communication network systems
• Emergency management software

ASSUMPTION: The job might involve utilizing advanced communication and dispatch software, thus requiring technical proficiency in these areas.

👔 Cultural Fit Considerations

Company Values:

• Collaboration
• Integrity
• Excellence

Work Style:

• Collaborative and team-oriented
• Proactive problem-solving
• Adaptable to dynamic situations

Self-Assessment Questions:

• How do I handle high-pressure situations?
• Am I effective in managing and leading diverse teams?
• What experience do I have with public safety protocols?

ASSUMPTION: The role values candidates who align with the mission of improving city services through innovation and collaboration.

⚠️ Potential Challenges

• Managing a 24/7 operations center during crises
• Balancing departmental budgets with service needs
• Ensuring seamless communication across departments
• Implementing strategic changes in a conservative environment

ASSUMPTION: Managing extensive operations and coordinating with various stakeholders requires excellent organizational and leadership skills.

📈 Similar Roles Comparison

• Public Safety Coordinator
• Emergency Management Director
• Communications Operations Manager

ASSUMPTION: Similar roles often involve managing communication systems and emergency services but may differ in scale and impact on city governance.

📝 Sample Projects

• Developing a new communications training module
• Launching an efficiency improvement program for the dispatch unit
• Implementing a new crisis response protocol

ASSUMPTION: Sample projects typically aim to enhance operational efficiency and employee readiness in crisis situations.

❓ Key Questions to Ask During Interview

• How does the department evaluate success in communication management?
• What are current challenges the Public Safety Communications Department is facing?
• How is employee growth and satisfaction measured?
• What initiatives are in place for professional development?
• How does the city handle high-pressure situations and emergencies?

ASSUMPTION: These questions help gauge the department’s priorities and how the candidate can contribute effectively to its strategic goals.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the City of Tucson's official job portal
• Ensure your resume and cover letter are comprehensive and tailored
• Prepare for assessments and interviews between 05/05/2025 and 05/08/2025
• Attend final hiring interviews scheduled for 05/20/2025 - 05/21/2025
• Be ready to provide evidence of relevant experience and skills

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.